They threw out my package. We got a slip in the mailbox saying to go pick it up, we went the next day and they said they couldn't find where they put it since it was addressed to resident (maybe under "R?" or would that be too easy?) and to come back later because they didn't want to look for it anymore. I just went back, after trying to call them multiple times with no answer, and was told that they threw it out because it was from a nonprofit organization. I told her I spent $25 on it and she said there was nothing they could do because they already threw it away. And that it was the organization's fault for addressing it to resident. I said we get mail addressed to "resident" all the time. She said the other employee got confused so she threw it away...but only after filling out and delivering the form for us to go pick it up...So I'm out $25 and an hour of driving because if they get confused at the post office they throw it away so they don't have to think about it.
I have been trying to call the post office for 45 minutes straight and no one will answer the phone. I just came from there and there was one person behind me when I left. WHY CAN'T THEY ANSWER THE PHONE!!!!! My time is valuable too and I should be treated as such! This is not the first time this has happened either. I think the Roy Post Office is horrible with customer service!!!
After two years of complaints I finally was able to get the postwoman to come to the house because the package didn't fit in the mailbox. This is the image... The jeep comes hauling ass down the driveway ..she makes a sharp u turn has her window open a throws the package over the back of her car.. my $300.00 worth of purchases are left in the dirt on the side of my garage. I knew my delivery was there because I saw the dust and her tail lights speeding out of my driveway.....after she see's this review....I will be lucky to get any letters at all...if you see my mail on the side of the road will you give me a call? Thank you!
I had been waiting for delivery of medication every day for a week. Got tracking # from sender and Robert at Roy post office could not figure out what a tracking # was. When I got firm with him he than looked up tracking # and said it had been delivered. I have a locking mail box so I know it was not delivered. Roy post office is the worst I have ever seen. Rude, lazy, and not truth full (liar's). He also said he would have his supervisor call me the next day and that did not happen. They once tried to put mail box next to ours from a different street because carrier was to lazy to make 1 more stop.The Roy office said there was nothing I could do - well there was and they removed mail box. I think they have all the rejects from across the country working in Roy WA.
Just moved out here and Roy is my Post Office. Ordered off Amazon and they shipped via USPS. Mail carrier just marked the shipments as "wrong undeliverable address." Obvious they never "looked" for my house. Address is clearly marked, access up the drive is wide open. Just lazy. We'll see if it is any better when I go the Post Office tomorrow to see if they have them.
Every time I have a package shipped to my house, I always unmark the box where it says to have someone answer the door, so naturally you would think that the mail person would leave it on the door step right? No, never the case. I always get a slip (in my mailbox, not on my door) that says "no one answered the door". Why would you go all the way back to the mailbox to leave the note if you're at my door writing it? Obviously you aren't coming to my door at all, or you would find out that there is someone in my house the day a package is supposed to be delivered for your convenience of leaving my package. AND just this morning, I go online at 10 AM to see if my package will be shipped today, and I read this: We attempted to deliver your item at 9:34 am on January 24, 2015 in ROY, WA 98580 and a notice was left because an authorized recipient was not available.I was given no notice on my door, nor in my mailbox, and none of my neighbors have received mail yet today. So my assumption is that my mail person is preemptively saying they aren't going to even bother dropping off my package today. Roy gives a bad name to the US Postal Service.
I agree lazy and rude and that Asian girl that works there has a smart mouth poor leadership they lost my medication I get from the VA when I asked about the empty bag in my box I got "I don't know" and then blamed my wife said she had them the postmaster is just as bad don't know how he got that job and yes we also get other peoples mail .
Roy post office workers are the rudest laziest bunch of postal workers I have ever encountered.. I have had issues in the past but today was beyond.. Mail lady left slip on sat to pick up package at Roy po, I stop I today Monday to pickup but nobody knows where it is. When I say you left the slip saying it was here where else could it be? I was rudely told don't know and they proceeded to help other guest as if my package was not important I was not important. Another po worker comes in While I'm pleading to other worker if he would mind looking for me and says I know where it's at I'll get it, she proceeds to back with first guy I spoke with comes back with sorry it's not there . The end no more help no nothing!!! No hey let's see if we can track it Nothing!!! This is my granddaughters Christmas gift tney could give a shit! They need to shut this one down and direct Roy to McKenna where the po workers are considerate!