Lake Stevens Post Office

1709 124th Ave NE, Lake Stevens, WA 98258

Contact Numbers

Phone: 425-397-9582
Fax: 425-334-5340
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours







Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Last Collection Times

Monday 5:00pm
Tuesday 5:00pm
Wednesday 5:00pm
Thursday 5:00pm
Friday 5:00pm
Saturday 11:00am
Sunday Closed

Bulk Mail Acceptance Hours

Monday 9:30am - 3:30pm
Tuesday 9:30am - 3:30pm
Wednesday 9:30am - 3:30pm
Thursday 9:30am - 3:30pm
Friday 9:30am - 3:30pm
Saturday Closed
Sunday Closed

*This facility does not process US Passports applications or renewals. Check nearby locations below.

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Lot Parking

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Lake Stevens Carrier Annex
12101 36th St NE
0.7 mile away

Snohomish
1323 Avenue D
3.7 miles away

Granite Falls
205 E Stanley St
4.8 miles away

Marysville
1010 State Ave
4.8 miles away

Reviews

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I am sooo not happy with my service here. I regularly receive my neighbors mail, especially the ones that have the same last name. Because apparently all of us Davises have to live in the same apartment. I have gotten mail that has the correct unit crossed out and mine put in, even though I don't know them and certainly don't live with them. This includes not just junk mail but stuff like tax information! I have gotten for other units too, and it really makes me wonder how much of my own mail I've missed. Then you have packages. I have never had packages go missing like I have since moving to Lake Stevens. I have had two packages just never get delivered and one that I found had been opened. Um, WTF postman?! Just not ok. And no, the packages that went missing weren't stolen. They mysteriously disappeared whilst still in the post office's hands. Well, I hope whichever post office employee has sticky hands gets caught because that is just NOT ok.
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Our community mail box was broken into, which was provided originally by USPS, and now they won't fix it or deliver mail at all. Almost impossible to get to the annex to pick up mail, and they refuse to answer the phone. I am more than willing to buy my own locking mailbox, but then what? They probably won't deliver to that either? They are also too lazy to walk a package 20 feet to my porch, so I have no idea what to do? Guess I'll never get mail again?
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The package I am waiting for is not being delivered, a note from the post office on 07-20-22 said they need a signature, I was home. I scheduled a Redelivery and received an e-mail confirmation about the package will be delivered on 08-02-22, we waited all day for it to arrive, but nothing, no package!!!! What is going on in Lake Stevens, we are new here and not used to this kind of service. How do I get my package before they return it to the sender???
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Postal worker that delivers to my son and daughter in laws address in Lake Stevens often marks packages as undeliverable. This has happened many times. I told my son and daughter in law that a package was coming for my granddaughter's birthday. They were waiting. They even have cameras, and no postal delivery was attempted at any time that day. This needs to stop. This is FRAUD
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We lost our mail key and the staff told us to be handy and use tools to open it or get the lock changed. Which is so embarrassingly stupid of her. We called about 15 times to talk to them and no one answers. We emailed customer support and told us the opposite of what the staff told us so she has no idea what she is talking about. So now we can’t get our mail because lake stevens is incompetent.
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Not sure what everyone's deal is. I've never had any real issues with this office. Our service has always been great and any bugs are to be expected with a government run facility (and by that I mean one that sometimes gets bogged down in beaurocracy).
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Absolutely the worst experience I’ve had to deal with! New construction home and have had no mail in three weeks. The annex and postal office claim I’m not in their system, even after delivering a key for my mailbox to my front door.
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What’s up with this office?? They say they can’t deliver due to no access to front porch! I checked and there’s nothing blocking the sidewalk. I call them and no one answers the phone. I just hate it when suppliers send product thru usps. I don’t think it’s just Lake Stevens office I think it’s all usps!😤
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So everything others say on Yelp and Google regarding Lake Stevens USPS IS 100% TRUE! Horrible old swamp monster women inside the post office itself. That's all true! Drain this swamp! The worst mail carriers in Snoho County, and no one in mgmt will do a darn thing about it!! Nope! Nada! Zippo! Complain forever, nothing will ever change. INVESTIGATE the Lake Stevens post office, AND the Carrier Annex!!! Postal Carriers DO NOT DELIVER THE MAIL!!! No. They scan it as "Delivered," but they don't deliver it. Why? They just don't care. They forget it, or are LAZY. Then 2 days later it just magically "appears" in your mailbox. Total scam. They forget packages in their vehicles while delivering during the day, then let 'em sit overnight, then deliver it whenever they see it sitting there, maybe a day or two later (sometimes longer!). Or, they get LAZY and just NOT DELIVER a parcel to your door that doesn't fit in your mailbox. They give ya the 'ol "orange notice" trick in your mailbox "Sorry We Missed You!" Nice scam! WRONG! Never even attempted a delivery. Won't take an extra 90 seconds to drop a box on a doorstep. Too lazy to get outta the vehicle. In the middle of a pandemic, they want you to go into a hellh*le office w zero ventilation to pick up your stuff. So much for the Postman's Oath! COMPLETE BULLSHIP.... INVESTIGATE LAKE STEVENS POST OFFICE and the ANNEX! Shelly?? Singh? (they run the Annex) Can you two do your jobs, maybe? Incompetence running rampant! How much longer can this go on?? How many more citizens in Lake Stevens have to hate and continuously complain about the sub-standard delivery of the mail in this city? It's almost criminal!
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Wow!!!! I get at least 4 packages a week and I have had way too many show up in someone else’s box or house. This is ridiculous. Thank goodness for texting. As soon as I get my text I run out the door to catch the carrier before they leave. Thankfully I have found her each time, two different ladies but one did it only one time which is actually way too many. I am extremely nervous since I have another package coming. I paid $300 for this item, I hope it comes to ME. I am so tired of this. I am anxiety ridden on delivery days.
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What a joke! Never get our mail before 7pm. Often they don't even come by. Close them all and go private!
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Lake Stevens, WA. Worst mail carriers ever experienced. Wrong mail delivered, Mail marked as Delivered online, but doesnt show up for a day or two after. They don't look at the mail addresses when they deliver into boxes. They say, "This is how I get it - we don't look at the address on the envelopes..." Uh what?? Most idiotic thing I've ever heard. "Oh it's not my fault!" YES IT IS, mail carrier! They spend more time redelivering and coming back to deliver iyems. 100% INEFFICIENT!! Good luck trying to call in. Never answer no matter what. UPS mailbox here I come!! F USPS 4 life.
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What usps is closed on Saturdays? The only one is the lake stevens one, and not just that if you call them then you’ll never get your questions answer. It also takes too much time
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On September 3, 2020 I took 60 card size pre-stamped envelopes to the Lake Stevens post office to be mailed out to our wedding guest explaining that due to COVID-19 only 30 guest could attend the wedding. It is now the 6th of October and not one person has received their letter, NOT ONE PERSON!! How can this happen? Now we have to call all of these people and let them know what happen. I just cant understand how 60 letters get lost. The the $30.00 in postage that was spent!!
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Very disappointed in the service we get or we don't get. No mail delivery yesterday who knows today. No one answered the phone never do. There are people expecting medical supplies and medications and it might be very vital and your drivers choose to not deliver. Not the first time on our street but maybe it could be the last.
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Ok...I get that sometimes things happen and when your address and house look almost identical to the one your package actually got delivered to...HOWEVER...when the address is not EVEN CLOSE (like not any part of the address is the same)...How on earth do you consciously deliver it to the WRONG home anyway??????? I'm just lucky the nice lady who received it found me! ARGH!
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Lost mail, mail delivered incorrectly, no one picks up phone when you call. Useless in 98258
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Called to get information. Phone rang for an extensively long period, then hung up. I will contact UPS instead. No wonder these drones at the USPS are losing money!
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Have not received our mail in almost a week.
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I have had a package at the Lake Stevens Post Office, delivered by UPS to be delivered by USPS, since Jan 6th. It is now the 10th, and STILL NO PACKAGE DELIVERED. I tried to call to confirm it would be delivered to my house. The phone rang for about 5 minutes, then they hung up. I am frustrated with the whole experience.
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Terrible service in 98258. Missing mail. First class mail showing delivered but not delivered. Stop mail not recognized. Start mail dates not recognized. Outgoing mail dropped on ground and left there to get soaked in rain. It goes on and on. Again, terrible service.
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I have a very close open-adoption relationship with my birth daughter and family who live in California where we've recently relocated from. Visits are yearly & with the distance, we rely heavily on mail communication & gift delivery. I currently live at a very confusing multi-resident property down Burn Rd in Arlington. Because of this I opted to receive Packages at my Mom-In-Laws. HUGE MISTAKE!! They delivered a very time sensitive package to the wrong residence that was sent via certified mail. Stating it was delivered, etc. I thought it was lost forever or stolen. By chance & miracle, A few months later I saw that I received a Facebook Message around that time from someone stating they had gotten a package with my name on it. I promptly replied & THEY STILL HAD IT ! -Thank You So Much!!! I immediately updated my package mailing address with all friends & family. I mention that only to say this: On mothers day I was expected to receive a Live Plant from them via 1-800-flowers. **This package was returned to my local post office because it was missing a number making it a non-existent address.** I received my Package only one day behind schedule with the plant Still Alive !!!! & neither of us had any idea of the address problem. The post office HAND CORRECTED MY ADDRESS ! The Mail Carrier FOUND MY HIDDEN DOOR ! and with a smile on their face! If a random person can find me on FB that has no affiliation to WA State and get a lost package to where it belongs... If the mistaken address was Solved and Still Delivered to a Sherlock Holmes Worthy Residence within 24 hrs. Lake Stevens Postal Service is either ran by extremely under-qualified management or staffed with beyond lazy employees. As a federal agency, you should be taking your jobs way more seriously. & with the recent steep decline in revenue & business (likely due to customer service & relations) I Suggest L.S. to Step Your Game Up to Arlingtons Level ! I highly recommend getting a PO Box if you Live or are Moving To Lake Stevens Mailing District !
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We live at 122 79th Dr NE in Lake Stevens. It is unfortunately very, very common for us and our neighbors to receive each other's mail. Usually though mixed in with our own. Two days ago all I received was my neighbors mail. All of their mail and none of my own. The problem, of which there are many, is that I have no way of knowing if checks I am expecting in the mail have come but just were given to a neighbor, or if they haven't come yet. And if they were put in a neighbor's box instead will that neighbor bring it by the house? Or will they put it back in the mail? Or will it sit on their counter? I understand that being a postal delivery person is challenging and stressful but it has only been the last few years that this is consistently a problem. Which suggests a worker problem.
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With all these bad reviews, I wanted to give a shout out to our mail carrier. In all this February snow, she made the effort to walk up our steep driveway and snow filled steps to deliver a package. Thank you. Other than the occasional long lines, I’ve had nothing but polite service from our PO.
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A package was delivered to your post office by mistake. It was suppose to go to 1729 E state Route 3 Shelton, Wa. Per the tracking number it was delivered in Lake Stevens not Shelton.
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Today is Tuesday, 4 December I did not receive mail yesterday December 3 or Saturday, December 1 as I know this for certain because my son put a letter to Santa Claus in the mail Saturday morning that is still sitting there Tuesday afternoon at 3 PM. When I called the post office they assure me that I’ve been “delivered to every day and maybe I just didn’t have mail”, well that can’t be because outgoing ma is till sitting there!!!! This place is a joke, I have read several complaints on here regarding the same sort of issues just not sure who else to contact about it.
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IM SICK OF ALWAYS GETTING A BUSY SOUND EVERY SINGLE TIME I CALL WHICH IS MULTIPLE MULTIPLE MULTIPLE TIMES IN A DAY! I ALSO GOT A NOTICE FROM AMAZON SAYING THEY COULDN'T ACCESS MY DRIVEWAY TO DELIVER WITH IS BULLSHIT BECAUSE I SAW THE MAIL PERSON PUT MAIL IN MINE AND OTHERS BOXES AND DO NOT GET OUT TO LEAVE MY PACKAGE I WALKED OUT TO GET MY MAIL THEY WE'RE AT THE NEXT HOUSE DOWN AND SAW ME. IVE BEEN CALLING AND CALLING SINCE AND CANT GET ANYONE LAKE STEVENS POST OFFICE IS SO SHITY WITH DELIVERIES I ALSO GET PEOPLES MAIL FROM LIKE 6 PLUS YEARS AGO THAT DONT LIVE HERE VERY PISSED OFF RESIDENT
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On a daily basis we get mail for nabibors in our box. Who knows were our mail is going. Yor service in lake Steven's is the worst I have ever seen. How frustrating. I know this can happen once in a while but ever day. Come on. 2822 99th Ave NE #A
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Same thing is happening to me and they simply do not care. There's an hour wait time to talk to anybody at the USPS customer service line and they just do not care. Absolutely disgusting
• Replied to Jill mills

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Very disappointed as I did not receive my package from Amazon on Friday June 20, 2018. Got a message that there was an attempted delivery which never happened at all as I was waiting for this @ home. Also, got a man email that there was a notice left which was not either. It said also that I requested it not be left which is also not true. I will be picking this up @ Lake Stevens Post Office myself thank you very much for this huge inconvenience! I am really upset about this & Amazon is going to get an earful as well for even using this Service/no service!
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Lake Stevens post office reports “no access to front door.” I don’t have a fence, gate, dog, or any obstructions. Only a welcome sign. I reported to Amazon who called the post office. They promised to deliver next day. Didn’t happen. In the past my 401k statements returned “undeliverable”. I’ve had paycheck returned as “no mailbox”. It took 2-1/2 weeks for that to get back to my employer just 12 miles away. I get other people’s mail in my box. I have no idea how much mail I miss. Prior to living here I had a Snohomish address and never had a single problem with mail. It’s time that the supervisor gets replaced
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You suck!!!!!!!!! I have a photo of the package crammed into my box on Wednesday, December 27th that I will have to cut out. No one drove up to our door which has easy access and you loosened the post the mail box is on. This happens a lot but this time the carrier really did a number. We cannot receive any more mail until I cut the box out. If you cannot do the job correctly, then get another job!
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I contacted the Snoh. County Elections Office to find out why ballots were not sent in Nov. I was notified that the Lake Stevens post office returned them as 'Undeliverable' and my voter status was changed to 'Inactive'. I recieve mail at the address everyday. What is this mail carrier up to?
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Terrible customer service!! I needed to purchase $2500 in Money Orders to pay my moving company as we just moved here from Georgia. I attempted to buy them at the post office in Lake Stevens and their computer gave an "Authorization Failed" message. I called my bank and they didn't even show an attempted charge from the post office terminal. I stayed on the phone with my bank while we tried it again. Same error, same result. The bank asked if we could try from a different terminal at the post office. The postal clerk *refused* to try the transaction on the other terminal. Was there a line behind me? Nope. I stayed on the line with the bank through this whole process and they never saw the charge attempt come through from the post office. I guess I'll be driving to the post office in Snohomish or Everett. Thanks for making an already stressful moving experience just a bit less enjoyable by failing to walk literally three feet to the next terminal to help a customer.
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Mail does not get delivered or gets delivered to the wrong box. No one answers the phone at the post office, this has been going on for over a year. Really sucks when you are expecting a letter and it goes out same day every week you should receive it two days later. That is how its been now i never know when it will get here
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I recently moved back to Lake Stevens with my family. We all did the address change before we moved just so there would be no mail interference in the old and new addresses. So far everybody has been getting their mail but me! All of my mail has been going to the previous tenant who lived in our new home! So far I am missing a paycheck and bills! just because we have the same last name... our first names and previous addresses are different. I can see a few oopss but this has been non stop! Get it together lake stevens Post Office!
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The postman that delivers to my daughter in Lake Stevens will not abide by the rules. I have sent packages to her and she has stated to him that the dog will be in the garage on that day, but he refuses to deliver any packages because she has a dog. Eventho the dog is locked up. Other delivery people deliver to her home a package for a birthday was for Saturday she sent a message stating that the dog would be locked up and he could re-delivery the package. He said not doing it.
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Received a notice that I has a letter with postage due. Paid the postage but have never received the mail! Can never get anyone on phone and because of my work schedule I cant go to po in person. The gift cards and several Christmas cards that were sent to me never showed up either. Very frustrating.
• Replied to Donna Poer

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Received an "Attempted Delivery" notice. I was home all day, with home surveillance, and nobody tried to deliver squat. I've marked the notice for re-delivery. Item was never re-delivered. Phone is always busy or nobody answers it. This place needs a whole body work-over.
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Needs to be gutted and shutdown. This place does not deliver packages on Saturdays.
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Constantly not getting our mail or getting other people's. Very poor service :(
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We desperately need to get rid of government postal mail and hire independents for postal service. The postal service in the areas outside of the city are just crazy because the deliverers are not held to any standards and JUST DON'T CARE. I called the post office about mail being stollen consistently and their
comment is just "oh well, it's that time of the year again. What a joke. They don't even want to try and
stop it and their rates are through the roof and with an I don't give a ____ attitude. Give us a break!
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Expecting a Sunday delivery. Last time stuck in mail box instead of delivered to the door. This time package sent to LAke Stevens then to Snohomish then back to Lake Stevens. What is wrong? I am going to insist on UPS or FEDEX delivery from now on.
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Worst post office ever. My mail guy pays no mind to packages that say
"DO NOT BEND". Tonight put me over the top when my Diploma came in a
hard folder which stated "DO NOT BEND" on the front which he basically
folded in half to fit in my mail box. This isn't the first time either,
it has been done to photo packages as well. LAZIEST MAIL MAN EVER!!!!!!
and you wonder why I leave treats and gifts for the garbage guys who "go
out of their way". You should try it sometime.
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Horrible, they've delivered my neighbors mail more than once-I called the manager to advise they should be a little more careful-he asked my address, put me on hold, got back on the line and told me the mail carrier told him she didn't deliver to my house that day.
So I made it up?
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I have lived many places but this it the worst for postal service!
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Been getting WAY too much of the neighbors mail, and little of our own. Been going on for weeks now. I've been leaving "notes" to fix the error, but nothing happens. Just tonight witnessed the mail lady pull up, do whatever she does and drive off. I was the first one to the community mailbox, and all the keys were still in the package box locks! What a joke. Just makes me wonder how many Christmas gifts/ cards people have lost from family members this holiday season. I don't trust the West Lake Stevens USPS delivery one bit.
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Well I'm in agreement with Richard and Paul our service is terrible!!! Mail gets here by 6:30 pm if at all. Last 2 days we received no mail which is highly unusual for us. Things that make you go hmmmm!!! Get with the program or maybe it's time for new employees! !
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This place is garbage. Mail delivered late if at all. STOP MARKING MY MAIL DELIVERED/AT MAIL BOX THEN DELIVERING IT THE NEXT DAY! This place should be investigated, reviewed, and people should be fired for failing to do their jobs.
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I am getting tired of my mail getting later and later, one night it was delivered at 10pm, people wait on checks, bills, ect. If people can't get what they need thru the services of the USPS the let's just call it good and move on to a new era. Getting mail late in the afternoon is one thing but day's behind is a reason to drug test.
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