Had a confirmed vacation mail hold, to be picked up in person at the end. Wasn't held! When I called the post office to complain the employee needed to be explained three times that my mail was NOT HELD. EVEN ASKED ME IF I WANTED IT DELIVERED.....
This is, without a doubt, the most incompetent and rude Post Office I've had the misfortune to encounter. I am a small business owner and have had the same materials shipped from the same vendors to my home for the past 20+ years. One such package was not delivered, yet USPS tracking stated it was....then 30 minutes later USPS tracking stated, "No secure location available". B.S., I was home waiting for the package, no postal carrier ever came to my door. I called the Judson st. post office and spoke with Jennifer who was extremely rude and abrasive. She did not want to hear my explanation and repeatedly and rudely interrupted...ultimately hanging up on me when I returned the same hospitality. It's experiences like this that prove why the USPS is dying fast. They provide a service that is now served much faster, far more economically, and much more environmentally conscious via email and online auto-bill pay. Their customer service is abusive at best when they actually answer the phone. I will not lose a wink of sleep when these useless postal workers are out of job....they deserve it.Follow up: After much discussion, the Postmaster at Judson street was able to resolve this issue a few days later, which I'm grateful for. However, the day I received my materials, another package was lost. These people would never survive in the grown-up world where responsibility and accountability are expected.
The Gig Harbor post office NEVER answers their phone. I believe they now leave it off the hook as it has turned to a constant busy signal. But, I am not surprised... They probably cannot handle all the complaints coming through. These people are some of the most incompetent, rude, imbecilic government-paid employees I have ever had the misfortune to watch fumble around behind a counter. My mail has been lost more times than I can count on my hands and they had the audacity to be rude to ME about it! Shouldn't it be ME who gets upset about that?!
2nd time in many years of trying, actually got someone to answer the phone at the Gig Harbor post office today. I was looking for info regarding a package the tracking info said was delivered yesterday, but was not. As I was asking the question, the girl on the phone blurted out "just give me the tracking #," so I told her I really just needed my question answered. She, again; let me say BLURTED OUT, "just give me the FRICKiN tracking #!" Which certainly angered me. Her name is Tressa, as least that's what it sounded like in her BLURTING! Is this a result of not having an education? Is this how the post office trains their employees? Let;s hope that Tressa is only temporary help. I realize the Gig Harbor branch has one of the unfriendliest, least helpful group of employees; but this nasty telephone comment was the lowest of lows, even for the post office!!! Merry FRICKIN Christmas Tressa!
ok, I'm famous for last minute things..I drove to the post office to mail my ballot today and the woman in line before me drove up to the outside mail drop box just as a postal worker was unlocking it and taking out the mail. She asked if he could take her ballot and he said yes and threw it into his mail cart. I then drove up and asked if he could also take mine and he said in an irritated tone, "NO." Not to be deterred, I drive around, park and go inside--holding the door for the person behind me..just happened to be the rude man that said he wouldn't take my ballot, along with his mail cart. I put my ballot in the indoor mailbox and he promptly unlocks it, takes the mail (including my ballot) out and throws it into his cart and heads for the back room sorting area...Are you kidding me???