On Sunday 7/09/17 I was supposed to have a package delivered to my address from Amazon and their tracking said it was delivered. It never made it to my apartment ( Amazon showed it was delivered and did reimburse me).On Sunday 7/16/07 Amazon had USPS deliver another package to the same address. I saw the mail truck pull up in front of my apt. and stepped out and closed my apt. door. The apt. #'s are well marked on the front of the entry way and a 4" plastic plate on each door with apt. numbers. I stood outside and the mail lady went to the door across from me knocking on their door( their door is plainly marked with a number 1). I told her the package was for me and she said no it was for the apt. she was knocking on and continued knocking. I had to show her I.D and pointed at my door number and she still would on give it to me. The package was clearly marked with the correct address and apt. number 2. I had to take it out of her hand nd she turned around and walked off. She was not very professional. I am an Amazon Prime member but I will tell them no more Sunday deliveries because the postal carrier is incompetent at the least.
Frustrated customer in Northlake Ridge, Federal Way
After several days without any mail, I called this post office, found out our postal box (multiple units) was vandalized and all mail are held at the post office, which need to be picked up in person. My question #1. Why not put up a notice that all mails are held at the post office the Day1. I told several neighbors scratching their head on the way back from their empty mail box. question #2. why takes so long to fix the mail box?? it's been over two weeks but no communication about it at all.
I am wondering why my mail is returned to sender instead of delivered to my address :12340 SE #310th Lane
Auburn, WA 98092
I was waiting for an important letter from Child Support Services and it go returned, also, letter from my mom, Seattle and King County
Our USPS driver doesn't knock or ring the doorbell. Instead, he walks up to the door and puts a "we missed you" sticker on the door and goes back to his truck. I know because I've watched him do this on three separate occasions.
Today he rang the doorbell and immediately walked away. I know this is true because I watched it happen as our nanny went to answer the door--he literally did not wait for even 5 seconds. Just rang the door bell then immediately walked back to his vehicle.
I have reported this type of service failure multiple times and the behavior does not change. This is absolutely unacceptable and MUST CHANGE. Please get your drivers to provide the service they are paid to provide or get a new delivery driver for us.
My package of medication has been lost in the shipping process. My tracking #is: 9374889886800027995772
The last information received was that it was in Auburn Wa on 5/5/19 & supposed to be delivered to my Hayden Id address on 5/7/16. Today is 5/10/16 & I still do not have my meds. Please help me find my package.
The second time we've put a stop on our mail while we were on vacation and the second time we returned to find that there was no mail delivery to our house the week we're on vacation. How is it that we get mail every day except when we're on vacation? Who do we go to for satisfaction and change? Obama? lol
It's 6:42 pm. The first time I called I was told that the route may have a sub. The second time I called, I was told that I had to deal with it bc there was construction going on and delivery couldn't be made..... so tell me why this same construction has been going on for more than 2 months and this has never happened? Tell me the way my route runs that you don't even go thru the construction zone? You guys need to get it together. This is ridiculous. So I have to wait to get my mail until someone who is not an incompetent idiot does the route I guess.
I recently made an order on amazon, given a tracking number, and patiently awaited delivery. On 9/20/15 I received email notification that the package was delivered. I thought it was odd that the post office would deliver on a sunday, I then checked my mail box and my porch and no package had been left. I then contacted amazon to notify them the package was not delivered and we discussed my refund options. I decided to wait in case, as my amazon rep suggested, that the package might have been marked as "delivered" when it was really just out for delivery. Then on 9/23/15 I called the auburn post office to notify them of the failure to deliver my order. I was met with rudeness and unacceptable behavior. The woman I spoke with assured me that when tracking the package it was deposited at my address. It was apparently beyond her understanding that the auburn office could make a mistake and treated me as if I was a liar. One week later on 9/30/15 my neighbor came to my house to deliver the package. Turns out they had received it. Due to a loss in the family, sorting their mail wasn't exactly a priority for them. The only explanation I could make is that the postal carrier transposed the zip code for the house address. This miss-delivery is problematic as if it had been delivered to other addresses in my neighborhood, I would not have received my order.However, the part of my experience that is most exasperating, is that I was treated as a liar when I notified the post office of THEIR mistake. What cause would I have to lie about not getting a package? I am dismayed at the overall lack of professionalism from this office. Complaints are not handled, and deliveries are spotty. There clearly needs to be greater levels of training in their work force to prevent problems like mine from happening, and should problems continue to arise, learn how to deal with them properly, rather than treating your clients as if they are the mistaken ones.
after waiting in line a long long time to get my package scanned into the system (I prepaid postage online) they wouldnt scan it. intead i was told to leave my prepaid pack on the edge of the counter and someone would pick it up later and put with mail sorting. Just leave my package on counter where any customer can grab it?? come on!! just scan it and toss it behind you like you do for everyone else who buys postage from you! moral of story. dont buy postage online at a discount cuz your package will be treated as a stepchild.
It's 5:55 and I have watched the mail truck drive by 3 times, they still have not dropped off any mail to the whole block, if they can not handle the mail delivery, hire some one that can, there are lots of people who can do this job and want to work. I have never seen such a screwed up postal service in my 67 years of living in this town> It's not that tough folks, my Cat could do this job. !!
It's now 6:55 pm, and tracking says our very important medicine is "out for delivery" as of 10:30am 10/31/2014.Has something happened to our carrier, or is she just late again. She used to come "around" 4:45- 5:15 pm, but last 3 month has been anywhere from 3:00pm -6:30pm. It's has us wondering if our mail has been stolen for the 3rd time.
You need to pay attention to the address when delivering every other day we get someone else's mail and my wife ordered checks that one of your employees delivered to the wrong address and not only was it delivered to the wrong address it was opened by someone along the way, it also had a note on it that said delivered to to the wrong box, auburn has a shitty post office that needs to figure it out
Fix your flipping phone so it stops being answered by the automated system after 9:00 AM it is 9:30 and still going to the stupid automated system that says call back durring normal business hours. Kinda hard to do if your phone system is jacked up.