Potomac Falls Post Office

46164 Westlake Dr, Sterling, VA 20165

Contact Numbers:

Phone: 703-433-2725
Fax: 703-433-1794
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours



Pickup Services Hours

Monday-Friday 9:00am - 6:00pm
Saturday 9:00am - 2:00pm
Sunday Closed

Lobby Hours

Monday-Sunday 12:01am - 11:59pm

PO Box Access Hours

Monday-Sunday 12:01am - 11:59pm

Last Collection Times

Monday-Friday 5:30pm
Saturday 2:00pm
Sunday Closed

Self-Service Kiosk Availability

Monday-Sunday 12:01am - 11:59pm

Carrier Facility Hours

Monday-Friday 9:00am - 5:30pm
Saturday 9:00am - 2:00pm
Sunday Closed

Passport Acceptance Hours

Monday-Friday 10:00am - 3:00pm
Saturday 9:00am - 12:00pm
Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo if no available photo hours listed.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call 703-698-6687.

Passport Photo Hours

Monday-Friday 10:00am - 3:00pm
Saturday 9:00am - 12:00pm
Sunday Closed

Global Express Guaranteed® Hours

Monday-Friday 9:00am - 6:00pm
Saturday 9:00am - 2:00pm
Sunday Closed

  • Burial Flags
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Global Express Guaranteed®
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Packaged Stamps
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Priority Mail International®
  • Lot Parking

Visit our Links Page for Change of Address, Hold Mail/Stop Delivery, PO Boxes™ rentals and fees, Rates on Postage Stamps and Freight/Shipping, Holidays, Bulk Mail, Money Orders, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Sterling
150 S Sterling Blvd
1.3 miles away

Ashburn
44715 Prentice Dr
2.5 miles away

Herndon
590 Grove St
2.8 miles away

Dulles
45005 Aviation Dr Ste 120
3.6 miles away

Reviews

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The women working in the passport office today is a classic stereotype of poor customer service from the USPS. She was slow at performing every step of her job (stamping forms, making copies, stapling, etc.). Customer must wait patiently for the right to be serviced by her. Every step was single threaded. However, what was even more frustrating was her dissemination of wrong information with respect to passport renewals - one of her primary duties in that office. The poor women in line behind me had made an appointment 1 month ahead of time was told that she would have to make another 1 hour appointment and return because she failed to bring an original birth certificate - which would have been understandable except that that paperwork is not required according to the State Department website.
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Supervisor John incredibly rude, told me he did not have time to talk to me, sent me a manipulated check for my "collect on delivery" item, check was manipulated by him: he crossed over the USPS as a payee and wrote my name (misspelled), no bank would accept the check, the idea of being paid by the recepient defeats the purpose of the COD; escalating complaint now to regional office and USPS fraud investigation
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Hello, I ordered my passport on 10/31/14 and It says that you all finished it and I you all mailed to me.. I was soppose to get it on 11/17/14 and I Did not get it!. And already bought my tickets on 12-15-14 to fly to Mexico. I already my DS86 to get a new one! In a hurry! Please
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