Genito Post Office

3530 Post Office Rd, Midlothian, VA 23112

Contact Numbers

Phone: 804-639-3475
Fax: 804-639-6123
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours







Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Last Collection Times

Monday 5:00pm
Tuesday 5:00pm
Wednesday 5:00pm
Thursday 5:00pm
Friday 5:00pm
Saturday 1:00pm
Sunday Closed

Bulk Mail Acceptance Hours

Monday 9:00am - 1:00pm
Tuesday 9:00am - 1:00pm
Wednesday 9:00am - 1:00pm
Thursday 9:00am - 1:00pm
Friday 9:00am - 1:00pm
Saturday Closed
Sunday Closed

*This facility does not process US Passports applications or renewals. Check nearby locations below.

  • Bulk Mail Acceptance
  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Packaged Stamps
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Lot Parking

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Brandermill
4944 Millridge Pkwy E
1.4 miles away

Towne Center
1121 Mall Dr
2.9 miles away

Bon Air
101 N Pinetta Dr
2.9 miles away

Pocoshock Creek
7501 Lady Blair Ln
3.0 miles away

Reviews

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Today, 07/14/22, outside of my home I spoke to a very helpful mail carrier, whom shared that a request to discontinue mail services to my address has recently been submitted. I ask that the mail that has been delivered to this home, since mid October 2019, continue to be delivered to this home on a daily basis. A mother and her two minor sons have been, and plan to continue to residing at this our home, through the earliest August 2025 or beyond. Thank you for your time and consideration. I will follow up re the above, with the mailman, tomorrow, 07/15/22. Thank you.
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What in the world do I have to do to prevent male being left at my house, after a request is made to forward it? I recently had a package of medicine put into my mailbox, after my neighbor went over and put a "do not leave mail in this box until further notice." note. The package was left ON TOP of the note!! This is unbelievable. Whatever happened to the Good Ol USPS?
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I’m tired of getting my packages and them smelling like smoke, I’ve seen the mail carrier many times smoking cigarettes in the mail vehicle.
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I have been living at my residence now for 7 months. The entire 7 months I've been receiving the previous Tennant's (family) mail. The previous tenant has even had the nerve to return 5 months later knocking on my door asking me for it..which is totally inappropriate. I turn the incorrect mail in at the office and leave it at the mailbox and it still is delivered incorrectly. I received a US PASSPORT for the previous family since staying here. I assumed it was very important (I approached your US POSTAL worker a black female on today). She was upset because I interrupted her phone call. She turned around and answered me ("WHAT!!?") Reluctant to speak after that I attempted to explain the issue. She did not disconnect her phone call but did commenced to telling me how I could help her do her job by remailing it. Well...after being spoken to like this and having the mail snatched out of my hand without a thank you but DIRECTION IN HOW TO HELP HER DO HER JOB!! I was ready to really dig into this EVIL BLACK WOMAN. I let it go and decided to alert you in how your employees go about their daily jobs. It is important that they understand life us not only stressful for them but the people they encounter daily as well. If this person is ever attacked on the job... This is probably the reason why. She is a nasty individual and she will meet her match one of these days. Luckily I have a life and I won't waste it on a bitter miserable female like her...but from now on rather than talk to her. I will kindly leave the mail on the ground where she can BEND OVER AND pick it up. I refuse to be verbally abused by someone who clearly already hates themselves. I don't think this review will matter based on the ridiculously amount of negative reviews this location has..so I will post it on every link that displays your location until management has no choice but to evaluate the performance of the people they employ.
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I mailed a letter to Hawaii the week before Christmas that has not arrived. What should I do?
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MY MAIL HAS BEEN FORWARDED TO ANOTHER ADDRESS IN ERROR. MY ADDRESS IS 4910 LONG SHADOW TERRACE MIDLOTHIAN VA 23112.
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Our mail held for one week was to have been delivered Fri 15th. Now Sat 16th and still no mail. We were waiting for time sensitive mail that we know is in our mail. Tried calling office, no answer. No vehicle to contact anyone. This is not OK.
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I believe my package was stolen from here. They couldn’t locate it yet their sending it back ? Umm ok
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Dear USPS. You wonder why no one wants to mail packages or letters or cards??? I will tell you why.....i just sent a birthday card. Put money in it. When it was delivered the side of the envelope had been opened and there was no money in it. You are all a bunch of theives. It will cost more but thinking next time it will fedex. Or better yet i will wire the money. Shame on all of you...taking money that is not yours and breaking a childs heart. How do i know it was USPS you ask? I mailed the card AT the post office. It was delivered by USPS. Just a bunch of theives...
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Looking for a delivery DHL tells me it was delivered by USPS in my mailbox but I have nothing. This is the second time in two weeks a package was incorrectly delivered. How can I find my package? I’ve reached out to the neighbors...very frustrated with our mail service. What else is missing from my mailbox?
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I receive a registered- signature required- letter every month. Not ONCE in the past three years has the mail carrier knocked on the door for a signature. They always leave it in the mailbox, necessitating a trip to the post office.
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This place sucks.. workers are rude and slow like you dont matter... i think they are all to comfortable with their jobs and think they dont have to be nice... i would fire them all and hire people who would appreciate their job.. and the phone is busy all day
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Poor, poor service. They cannot be reach by phone. I have tried to call about something that was SUPPOSEDLY delivered. Our video tape does not show a delivery at the time the package was said to be delivered. I have spent 2 1/2 hours trying to talk to someone at the Genito branch. The line is always busy.
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Never comes on time We get mail that doesn't belong to us Mail is missing constantly Packages are marked delivered but we don't get them. Calling the post office is a joke, put on hold for ever and never pick back up or the lines are busy for hours so you can't get through to them. Something needs to be done !!!!!!
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Are delivery driver post office. Left our mail on top of mail box. I tried calling post office to complain getting constant busy signal. Terrible poor service
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I had outgoing mail in my mailbox and it was not picked up on 5/09/17 so I had to take it to the post office myself. I have had other delivery issues but have not said anything until now. I live on Leiden Lane in Midlothian, VA. I have been trying to call the Genito number but it has had a busy signal all day. Hmmmm.......
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I do not understand my current post office delivery policy. I always thought the post office was suppose to delivery the mail as addressed as long as there is a paved street and the mail box is not obstructed. I currently have had to go to the post office and pick up my mail and packages . I was not notified that there would be no delivery i only learned that my mail was being held when I called the local office.
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Today a substitute mail carrier drove her vehicle over the curb and put a deep rut in my front yard. There was nothing blocking the mailbox, no cars or anything in front of it. She must have been new because she made several passes through the cul du sac going to mailboxes several times. The fact that she did not even attempt to come to my door and let me know what she had done reflects very poorly on the postal service. When I attempted to call the Genito post office the number listed rang for a couple of minutes and then went to a fax. There does not appear to be a way to file a complaint short of going to the post office and complaining to the Genito postmaster in person.
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Puts you on hold until after closing time. Doesnt deliver mail that is tracked as out for delivery, some times only gets mail 3 times in a week. Poor service all the way around.
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They do not answer phones. I am very dissatisfied I need to track a package and can not get anyone on phone
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Received 10 pieces of mail today and 4 of them were not mine. This is just plain RIDICULOUS !! The mail carriers just don't give a good damn about doing a good job !! Just let Fed Ex and United Parcel Svc split the country in half and let them deliver the mail !!
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Can we please get a reliable mail carrier for the Genito West Subdivision in the Powhatan section of Moseley, VA. ??!! The carriers keep changing and the mail is constantly being delivered to the wrong address ! Earlier this week all of my mail was taken to my neighbor across the street! Luckily, they are honest people and brought my mail to my front door! Don't you still have to pass some sort of proficiency test to carry mail or are those days gone by?
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