I came in and payed for a lock change at my new residence in Rosharon last Tuesday and was promised lock change by the 13th which was Saturday. I spoke with a gentleman who delivered mail in the neighborhood today who was a substitute and said he was unaware of any such action. I want access to my mail. I also gave specific instructions on what to do with my keys. I believe the staff in Rosharon is avoiding my calls since it constantly rings when I call with no answer , please help me out
As the other user commented, I am constantly receiving other peoples' mail, and even other peoples' packages. I have not received important mail that I have to assume was delivered to someone else, and today I did not receive my Amazon shipment. I called the post office to have this resolved, the phone rang for 2-3 minutes, then no answer. I am fed up with this post office, as our my neighbors.
Update: If you call and ask to speak to the delivery manager, she will take your concerns seriously. If you are a resident receiving other people's mail, call the post office directly and let them know there is an issue and it will be addressed.
• Replied to Angry
The Rosharon Post Office is terrible... They constantly misdeliver mail in my neighborhood. We have cluster boxes - it shouldn't be that difficult.We also routinely have packages that are "delivered to front door" according to USPS tracking. More often than not, the package is sitting on a shelf at the Post Office. Other times the key to the parcel locker gets placed in the wrong mail box and we have to deliver each other's packages ourselves. (I thought that was the whole point of the Postal Service.)Then there's the staff at the PO. They're RUDE and unprofessional. You get dirty looks, eye rolls, and angry tones every time you set foot in the door.They also have a bad habit of holding on to mail & not post marking it the day you drop it off. If I need mail delivered, I just go down the road to the Manvel PO. At least there they know how to treat people with respect and do their jobs correctly.