New Braunfels Post Office

686 S Seguin Ave, New Braunfels, TX 78130

Contact Numbers:

Phone: 830-625-7736
Fax: 830-625-0834
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours



Bulk Mail Acceptance Hours

Monday-Friday 9:00am - 12:00pm, 1:00pm - 2:00pm
Saturday-Sunday Closed

Pickup Services Hours

Monday-Friday 8:00am - 5:00pm
Saturday 8:00am - 12:00pm
Sunday Closed

Lobby Hours

Monday-Sunday 12:01am - 11:59pm

PO Box Access Hours

Monday-Sunday 12:01am - 11:59pm

PO Box Delivery Time

Monday-Saturday 11:00am
Sunday Closed

Last Collection Times

Monday-Friday 5:15pm
Saturday 3:00pm
Sunday Closed

Self-Service Kiosk Availability

Monday-Sunday 12:01am - 11:59pm

Carrier Facility Hours

Monday-Friday 9:00am - 5:00pm
Saturday 10:00am - 12:00pm
Sunday Closed

Passport Acceptance Hours

Monday-Friday 10:00am - 3:00pm
Saturday-Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo if no available photo hours listed.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call.

Passport Photo Hours

Monday-Friday 10:00am - 3:00pm
Saturday-Sunday Closed

Global Express Guaranteed® Hours

Monday-Friday 9:00am - 5:00pm
Saturday 10:00am - 12:00pm
Sunday Closed

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Burial Flags
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Global Express Guaranteed®
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Packaged Stamps
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Priority Mail International®
  • Sure Money
  • Lot Parking

Visit our Links Page for Change of Address, Hold Mail/Stop Delivery, PO Boxes™ rentals and fees, Rates on Postage Stamps and Freight/Shipping, Holidays, Bulk Mail, Money Orders, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Marion
413 E San Antonio St
5.0 miles away

Mc Queeney
4000 Fm 78
5.4 miles away

Canyon Lake
1300 Fm 2673
6.5 miles away

Cibolo
725 Fm 1103
7.1 miles away

Reviews

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The Post Office has been holding my mail (my request) since last Tuesday because I had lost my key and had to have the lock changed (which was changed the next week on Tuesday) these people are STILL holding my mail and not putting it in the mail box, I called them 4:49pm on Wed and let the phone ring, they hung up on me, I called back and NO one would answer
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worst service ever!! has held my package for three days with no delivery option updated. Not to mention you can't reach them by phone!!
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This email is to complain about wanting to switch the route in our area of Common Street which has many businesses. Our office closes at 4:30, so we will always be at least one day late in getting our mail. PLUS, we won't know if our outgoing mail will be picked up which causes us to run across town at the last minute to try and get it out. Something needs to be done to correct this, please!
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Put our mail on hold while we were away for medical purposes and had mail resume on the day after we returned and now it's been 2 days and the bulk of our mail has not been delivered and trying to call has not worked! Having to call and wait for mail should NOT happen!
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this P.O.is one of the worst i have ever been around in my 77 years. no one ever answer the phone. it is after five oclock and no mail. yesterday jan. 3 2017 i left mail to be pick up but by 6:40 they had not been here so i was not leaving mail with checks all night. got up this morning went to put them back out and there was mail in my box. so doing the night the mail was delivered and i am waiting for four checks in the mail but they were not there. so i am waiting to see if i will get them tTONIGHT because it will be dark in less then a hour. does anyone of these over paid people care. by the way did i say NO ONE ANSWER THE PHONE AT THE NEW BRAUNFELS TEXAS P.O.
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On 11/19/2016 a package that would have fit in my mailbox was left on the ground by the box which is not close to my house. It was out all night and we have been having problems with people taking mail & this surely wouldn't help matters. The weekend person really needs to think how he would want his service done for him. I thought it was UPS but have all ready spoken with them. Please talk to this driver. The subdivision is Shadow Hills off of FM 1863. Your attention to this matter is greatly appreciated.
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Many of the big mailboxes where bigger packages are placed are not working. I had reported the problem to the mailman about a month ago. I don't think he reported it because my package was not accessible cause the mailbox could not be opened. It appears that the adjoining big mailbox had the same problem cause I could see a package inside and the key in the mailbox which meant they couldn't open it. Please repair or have the mailman deliver to the residence.
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I was waiting for a check in the mail. I spoke with the post man about who the check was from and if he had it. Waited each day. Yesterday, I had the business call me saying the check was returned. I think the post man deliberately sent the mail back. Stating incorrect address on the envelope. Which I showed him. He agreed that I should have it send a different way to ensure I receive it. Terrible attitude and unprofessional.
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The app I have always used is no longer available. Just want to have a vacation hold on our mail!!
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Worst in service...ever!!!
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THIS POST OFFICE SUCKS!!!!! THEY ARE NEVER OPEN WHEN ANYONE IS ACTUALLY OFF WORK AND THEY DO NOT DO REDELIVERY WHEN REQUESTED!
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I had the same great service...no answer to phone call. So I have to go down there wait in a line to get a question answered. Pray the government gets out of the mail business and turns it over to a company!~
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The New Braunfels, Texas post office does not answer their phone. Our carrier is 5 hours late and our office closes in 1 hour.
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