Very frustrated with the Midlothian Post office. Time and Time again, I have received the delivered notification but there is no package. I call the post office and their response " she was on your porch when she scanned and left the package. Living on a corner house might lead people to take the package" This statement is very funny to me considering NOT ONE package from UPS or FedEx has been missing. Also, all my husbands work equipment is left on the porch and tools. They did not deliver the package! I was home all day, went outside when it showed deliver and NOTHING! The customer service was not great either. They told me to call the mail police.
I said submitted a request for our mail to be stopped for a nine day period when my wife and I were out of town dealing with her mother who had just had a stroke. Fortunately a friend stop by and checked the mailbox. Unfortunately he discovered that mail had been delivered every day that week. This is sloppy, unprofessional, and unacceptable service. This is not the first time that mail was delivered when we had requested a stop.
The community mail box located around location 914/916 park place blvd was left unlocked today. Both sides of the mailbox are opened for anyone to grab anyone's mail. After getting my mail we tried to close it but could not. This is not a safe practice
The postal worker was apparently upset that I forgot to put a stamp on the envelope I placed in outgoing mail. So she scribbled on my envelope and broke my mailbox. I have picture evidence if needed. This is very upsetting. My mail box is set into bricks. The cost for a new mailbox is quite great due to this.
I know this post is suffering from growing pains, but when they fail to deliver a package stating there wasn't a secure location and I was home all day is inexcusable! This post office is getting worse, and I never thought that would be possible.
I am furious with this office! Time and time again, failure to deliver to the correct address, failure to deliver at all, or a simply failure to properly investigate and respond to stolen items. On Wednesday, it happened again. USPS shows they attempted to deliver a package that required an adult signature on Wednesday. However, both my wife and I were home all day while we prepared for Thanksgiving on Thursday. Not only did they not attempt to deliver the package but they also failed to leave a note stating they did either. USPS, prepare for my wife's words. She is standing in line now, at your office, with about 20 people ahead of her. By the time she gets the desk, she will have had plenty of time to stew over your employees complete disregard for our property, their job description and your lies.
I hope ya'll enjoyed the conversation with my wife ha ha ha. To everyone else, they failed to deliver our mail at all because we submitted a change of address form. Funny Thing- the change of address form was made effective for mid December!!!!! How does that explain their failures for the last three years? I understand the Gov't has placed huge budget cuts on offices around the country. I understand if they are running short handed or packages are a day behind. What I do not understand is lying and complete failure to attempt to address the situation.
• Replied to Fireball
Amanda Van Hoose
I am so upset with this post office! My daughters backpack was supposedly delivered last Friday but I was home all day and most of the time I was on the front porch. I showed an email stating they attempted to deliver twice and no answer yet I had not once seen anyone, the same day they had "attempted to deliver" was the same day they sent it back. When I called one lady said she was too tired to attempt to look and it was only 8am! The next lady had a very poor attitude and said she had sent it back since no one came to claim it yet I came to claim it Friday afternoon and Saturday but they didn't want to find it. I have reported each person to the main USPS office since not even a one wants to work and instead of being friendly they are very rude and disrespectful!
I'm so frustrated with this post office. They always have their phone off the hook. Will not answer phone calls. I have a package according to tracking located at their post pffice but they leave their phone off of the hook. Very unprofessional. Needs to be investigated.
I had a certified letter sent from US IRS, our post office tried to deliver once, or so they say. My wife was home on the day in question, yet they say no one was home. Now no one knows where the official US IRS document is. My daughter was waiting for a medical package, after it not being delivered by this past Saturday, she went online and found the message that the package was out to be delivered but the address was incorrect. The address is correct on all traceable documentation but our post office would not deliver it. WOW!