I agree this mail service sucks, I called there and they said they are short staffed and maybe by November things will be fixed. I own a business and when I pay for items to be sent 2 day priority mail and I have confirmation they will be arriving by said date, the mail carrier decides not to come down our street, guess they don't care if one has outgoing mail either. Whatever happened to that old saying Come rain, come snow, come hail or sleet, the postman always delivers
• Replied to Andy Watkins
I went to pick up a package that was sent from another states post office, and was informed that there was an additional charge for postage due to the size of the box. The other post office made the mistake, but this post office was trying to blame it on the sender, and force me to pay the significant difference. All in all, they admitted that it was probably a postal service overlook that caused the problem. They stated that someone didn't do their job. It is unfortunate that no one could make a decision to do the right thing, and hold the postal service accountable for the mistake, without worrying about the almighty dollar. Pass the buck to the consumer......Typical government bureaucracy.....Thanks for nothing. Fed Ex, UPS, or any other service seems to be better than this. It is really sad that all of the other reviews reflect this one. What happened to good old customer service, and the customer is always right.
On June 20,2015, I ordered some merchandise thru Ebay/Paypal. I check the tracking and it showed that it had been delivered to my Parcel Locker on 6/22/15. On 6/25/16, went to pick it up and when I opened the parcel locker I had a parcel that was not addressed to me and my parcel was not there.. I delivered the parcel myself to the address to which it was addressed and went to the P.O. in League City to register a complaint. I talked to a supervisor and was told that the carrier was going to check the other boxes to see if the parcel had been placed in a different one and that he would contact me. Today, 6/26/15, I went to check my mail, and found a locker key in my mail box. I figuered well here is my parcel.When I tried open the locker box I found out the it had not been locked and it was empty. I called the League City post office and talked to a man named Victor. Explain the situation to him and he said the carrier was going to, again, check to see if the parcel had been placed in the wrong locker box. He said he was going to get back to me. This thing does not seem right. Either, the carrier placed the parcel in the wrong box and whoever owned that box took it and either, failed to bring it to my address as we commonly do in our neighborhood and took it. It contained 4 quarts of Honda automatic transmission fluid for which I paid $35.00. I may want to add that lately I have been experiencing having mail in my box that does not belong to me. If the parcel cannot be found I do not think ebay /pay pall is going to refund me the $35.00 as it is not there fault.
Worst service ever. Last October had several Happy Birthday cards delivered to my address. Every envelope was opened and all gift cards were stolen. Filed a complaint and never heard back. Now I had a package that I was tracking and shows as delivered and I never got it. I found out after calling that the October incident was my carrier stealing. Never got a call or my money back. Now the person who got my package has decided they need the item and won't come forward. I can't count how many packages I get that belong to my neighbor. I always take it to them directly. It shouldn't happen even once. If you have to have something sent to you of value, use another service.
I'm wondering if she's the same post lady I have? Bought property off Texas and Hewitt. Had a building storage with electric and address already assigned to location. Went up to post office to speak to post master about living condition and asked what I needed to do. He (assistant post master) told me to put up my mail box and I would get my mail. The delivery driver lady started sending it back because she told the post master there was nothing but empty land. I've been fighting this since. If she's not there my mail gets delivered. If you have other suggestions for me please let me know.
out postal lady is too lazy to get out of her car to put mail in our box when someone has parked in front of it. But she couldn't take it back and bring it the next day... she sends it back to the sender. Causing us to wait 2 months for a check we were waiting on. BBB, US General Attorney, the city, and anywhere else I can file this complaint is going to hear about it.
Worst customer service ever. I waited in line for 40 minutes and when I got to the customer service rep and started asking him questions. He cut me off, told me if I wasn't ready I needed to get out of line and he would take the next person. I was trying to figure out whether it would be cheaper to send by seven packages individually or in one large box. He refuse to answer any of my questions and just told me to go look at the large boxes. I was so upset I left. He was a tall bald white guy. I'll be taking my business to FedEx.
Thank you, once again, league city USPS for being horrible... Not only did i wait 30 minutes since you didnt have enought people working but you also have horrible customer service and didnt want to listen when i told you the price on the package i was sending to Canada was off (because you decided it was best to send it as a letter) thankfully your register stopped working and i got to wait longer for someone that would actually send it as a package. Oh and that time waiting to send this package was awesome with a fussy 1year old that wanted to go to the park... And when we finally got to the park it was raining... AWESOME