Keller Post Office

520 E Vine St, Keller, TX 76248

Contact Numbers:

Phone: 817-431-6231
Fax: 817-431-8757
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours

Monday-Friday 9:00am - 6:30pm
Saturday 9:00am - 12:00pm
Sunday Closed

Bulk Mail Acceptance Hours

Monday-Friday 9:00am - 3:00pm
Saturday-Sunday Closed

Pickup Services Hours

Monday-Friday 6:00am - 6:30pm
Saturday 6:00am - 1:00pm
Sunday Closed

Lobby Hours

Monday-Sunday 12:01am - 11:59pm

PO Box Access Hours

Monday-Sunday 12:01am - 11:59pm

PO Box Delivery Time

Monday-Saturday 11:00am
Sunday Closed

Last Collection Times

Monday-Friday 6:00pm
Saturday 2:45pm
Sunday Closed

Self-Service Kiosk Availability

Monday-Sunday 12:01am - 11:59pm

Carrier Facility Hours

Monday-Friday 7:30am - 5:00pm
Saturday-Sunday Closed

Global Express Guaranteed® Hours

Monday-Friday 9:00am - 6:30pm
Saturday 9:00am - 12:00pm
Sunday Closed

*This facility does not process US Passports applications or renewals. Check nearby locations below.

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Global Express Guaranteed®
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Priority Mail International®

Visit our Links Page for Change of Address, Hold Mail/Stop Delivery, PO Boxes™ rentals and fees, Rates on Postage Stamps and Freight/Shipping, Holidays, Bulk Mail, Money Orders, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Watauga
6651 Watauga Rd Ste 103
2.9 miles away

Roanoke
516 E Byron Nelson Blvd
3.0 miles away

Alliance Airport
2400 Westport Pkwy Ste 200
3.2 miles away

North Richland Hills
6051 Davis Blvd
3.3 miles away

Reviews

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I would like to report that this is the second time I have put mail out with the flag up and the postal lady, Marly, has not picked up mail. The new mail was on top of my outgoing mail, when I approached her, she asked if my flag was up. I told her yes, it was up yesterday as well, but since you failed to pick it up again I figured I would hand deliver it to you. I called he postal office and spoke with Harvey who laughed it off and could care less. If I'm doing something wrong, please let me know. I have an address on the mail, a stamp, and the flag is up on the mailbox. What more do I need to do to ensure in the future my mail will be picked up?
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If you are not getting your mail delivered correctly please visit
https://emailus.usps.com/email... this facility is overwhelmed with annexation, file a complaint and maybe we can get something done about the quality of delivery.
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Expecting a couple of settlement checks to be delivered over the last 3 months via certified mail. First instance, our attorney spent an hour (at our cost) trying to track down the check. When I went to retrieve it, I asked about the USPS practices regarding certified mail. Two notices are delivered to the home and if it's still in their possession after 15 days, they return the letter to the sender. I pointed out that almost 20 days had passed and the letter was still in their possession and that there would be another check coming the following month. I was assured they would speak with our carrier and fix the problem. They didn't.
Second instance, no notifications to us, and after 23 days the letter was still not returned to the sender. Two messages to the 'acting' post master and no return call.
My husband just got her on the phone and after laughing off the charges we've incurred from our attorney, she blamed our carrier, mentioned that our tax dollars don't pay her salary, and basically stated there's nothing she can or will do. However, we can write a formal complaint to the Consumer Affairs division of the USPS. Maybe I should send it certified!
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For the past 6-10 months, we have had several different carriers delivering mail in our neighborhood. There have been days when we were either bypassed or no delivery came on our street in a given day. I don't know what's happened at the Keller PO, but when we first moved into our home - 15 years ago - and up until about the last 18 months, everything ran smoothly. Margie was our carrier & she was a gem to deal with. Every other carrier after her has been all business like in their approach to people. She came back for a while & was always in a huge rush. It's as if she was "under the gun" or something, and every other carrier, too.What has the USPS become?
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Can't stress how many times we have received the wrong mail, or watched the postal truck traverse our street to get the right mail to the correct mail box. Absolutely the worst service coming out of the Keller Texas Post Office. The excuse for several months in 2014, commensurate to an escalation in poor service has been adding staff and training. The inefficiencies and mistakes have been going on for years and the USPS should accept accountability that this is long term trend and there is an unaddressed root cause.
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I have been trying to call this post office for over a month to schedule a passport application apt but no one ever answers the phone. Have tried up to twenty + times per day just to see and nothing. Why bother offering passport services by appt. only but you never pick up calls?! And half the time goes to a fax sound after ringing multiple times.
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What are the delivery practices at this post office? Many times, packages too large to fit in the mailbox are left out in the open exposed to rain and theft, rather than the postman bringing the package to the front door where there is a covered entryway? It used to never be this way and USPS would deliver like UPS does...to the front door and not next to the garage door under a two foot overhang! I had a package delivered today that was already wet just from the little bit of rain this morning. I called the post office but all I got was a carrier tone like a fax machine.
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I have had a PO box here since 1994. I have watched several employees reach retirement age. Nice folk. Keller has far outgrown this little facility but it is, to me, our last link to when we were town and not a congested mini-city.
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