Arrived 9:05 AM at Bob Lyons post office to pick up package that was not delivered due to no signature. Rang the bell at the "customer service" door and waited. After no response I rang the bell again and still do not receive a response. Several other customers arrived and rang bell and did not receive a response of any kind. Now I'm 15 minutes into waiting and still haven't received ANY response. We could see people looking through the peephole on the door but not answering it. At the 25 minute mark I begin ringing bell several times until finally a clerk answered but did not immediately say anything. I placed my slip on the counter and she finally says, hold on Ill be right back. I asked her name but she shut the door and knocked my slip on the ground. Several minutes later she came back and took my slip with attitude and said her name is Debra and that's all I need to know. Took my slip and came back with my package and didn't say anything but had plenty of attitude. DEBRA needs to know that she works in a customer service position and that her customers are paying her salary and future pension. All she had to do is answer the door and let us know that she would be right with us. She chose to blow us off and make us wait instead. Please provide customer service training for "DEBRA" to avoid these issues in the future.
Our daughters degree was clearly printed Do Not Bend on the envelope but our mail man folded it to put in the mailbox. It will cost us $50 to replace the degree because there is a crease in the paper that we can't get out.
The service at this location is unacceptable! I had a package that was NOT DELIVERED to my home yesterday.
Reason given: UN-Deliverable as Addressed - Time: 6:05pm -
I go to the post office today 12-8-16 to pick up the package. I'm told the package is out for delivery! As of 4pm today still no mail and no package!