Our communal mailbox is broken and found out that when this is discovered, USPS puts in an order to have it fixed. So I have to bike to the Post Office to get my mail. The person there could not tell me when it was expected to be fixed or how long these orders take to complete. Is USPS a service, or a burden? They do not have spare or redundant parts and are incapable of fixing things withing hours. Last week I observed a maintenance employ drop a complete mailbox array on the road as he turned on Cedar Mound. He was also spilling angle iron and other pieces along the road as he drove off. As we gave it back to him, he seemed disoriented and confused, even reluctantly took them. They are incapable of securing these boxes in the back of a truck, how can we expect them to provide robust and consistent service. We were not even notified of the service eruption. It has been 3 days now without mail.
In Westside Preserve, mail is constantly being misdelivered. Our neighbors get our mail and we get theirs. Stuff never gets delivered. Mailed prescriptions are regularly missing. Unfortunately, this is the worst mail service I've ever had.
Please get it together. Whoever delivers in the 78613, Oakwood Glen neighborhood, please learn the difference between 2609 & 2610 Glenwood Trail, and 2609 Oakwood Glen. I know mistakes happen, but, this is frequent. Thanks.
Almost got side-swiped by a mail carrier today. They ran a stop sign. Incident happened at the corner of Silverstone Ln. and Audra St. Had to swerve out of the way. I have one of those small SUV's that tip easily. Could have been nasty. They weren't even paying attention. I got the number off the vehicle, 2214935.
I just had the best experience in my entire life at the post office in Cedar Park. More often than none my trips to the post office have been nothing more than a menace. Until a postman named Benny went out of way to way to give me exceptional customer service in which his kindness astounded me. We definitely need more Benny's in this world.
experiencing mail tampering and can't get a hold of anybody on the phone to complain. tried emailing and and get a phone call to call back and formally complain, but again nobody answers the phone! poor customer service, even on the message left on our machine, man denies the claim that the postal server would do such a thing...we would not be complaining if it was not happening!