I was waiting for an official certificate to come through the mail for my job and when I recieved it today, it was bent and damaged. The envelope it was delivered in had "CERTIFICATE ENCLOSED - PLEASE DO NOT BEND" written in bold large letters on the front. The junk mail from lending tree was delivered unharmed. Thanks for ruining my document and making sure the trash arrives in pristine condition. Your employees need a refresher course in handling mail.
I have called and complained multiple times & nothing has improved! In fact, Paul who often answers the phone, is arrogant and unhelpful. Wanted me to talk to the carrier personally...I don't think so...so more stuff will get messed up! I often do not receive routine bills that I am expecting, have to call and try to straightened out with water dept,, home mortgage co., etc. I also receive mail that is not even for my address, 3 days in a row this week. I find myself driving around trying to deliver mail, yesterday was obviously a check to a business. Last month I saw a strange car in my drive way, in my mailbox...it was someone (unknown neighbor up the road) delivering 5 pieces of my mail she received & one was package. This is out of control & needs to stop. I doubt it will, as when you call, the branch manager is on vacation and the staff clearly gets annoyed & clearly do not care! Helpless in Rendon
My postal carrier has a bad habit of delivering the wrong package to the wrong box. Once again I have to hunt down a misplaced package. It amazes me that my package can make it all the way from DC to Burleson without a problem, but the postal carrier can't seem to place the package in the correct box.
How can a postal worker remain on a route that she is suing one of the persons on her route when she totally admitted fault? She is getting Workers Comp and got full pay while off work and still suing? This is wrong, very wrong.
Letter carrier will not pick up mail. This is the second ti.e I have mailed a letter and the second time she has not picked up the letter for more than 3 days. Last time I had to tape a large note on the front of the mailbox begging her to take it. This time I am filing a complaint.
Please explain to me why "next day" packages from Amazon that are supposed to be delivered to my house on Sunday NEVER make it here! This is about the 5th time this has happened. I get a "notice" saying it is "out for delivery" and then shortly thereafter the website shows its new delivery date for 5 days later. Our regular mail carrier has assured us that Sunday service is available but I have yet to receive a package on Sunday. I'm not sure who your "relief" employees are for Sunday's but please explain to them that we order and pay for "next day" service for a reason! Figure out how to get to our house and deliver our packages on time! Thank you.
Very upset at their package delivery service. Was standing in my driveway when she raced by very fast. I was waiting for a package. Then 15 min later I get a text message informing me that delivery was attempted
WHAT??? I was right there when she zoomed by. Now my pills will be all stuck together due to the heat in the mail truck & may not be any good when I finally hopefully get them tomorrow. They were quite expensive & I am very angry especially at the lie of delivery attempted.
On Friday, June 17, 2016 around noon I was in the post office to get stamps. I had just gotten out of the hospital a few days prior with bronchitis and shortness of breath. When I got to the counter, I could hardly breathe. The clerk asked me if I was okay and directed me to the stool to the right so sit a few minutes. All the clerks were very kind and concerned and offered my water and to call someone for me. I just want to thank them for their care and concern. And also to the patrons in line who stopped to check on me until my son got there to pick me up. God Bless you all!
The new Post Master at Burleson has become a real pain. Have been getting insulin shipped USPS for two years and was able to call and pickup at post office. Now today he tells me I have to pay a large fee to pick up to save time so to keep it refrigerated. Now I have to let the insulin stay another eight hours on the truck. I agree Burleson Post Office sucks . Yes they just don't care.
The postal service in Rural Burleson is usually good about mail but for some reason I have trouble getting packages. Delivery tracking says my packages are delivered and they DONT deliver them when they tag them delivered. I know Crowley has a system that SHOWS by GPS where they post them delivered and they have to be at that physical location to mark them delivered. Why does a little town post office have standards and the larger ones don't. From now on it's UPS ONLY for me for packages!!!
This has got to be the worst post office. Not only will the post man NOT deliver mail but will LIE and say a notice was left. They will leave packages on your doorstep after 7pm. I've come home waiting on a package at 7pm check the tracking and it still says out of delivery. Then I check later says delivered front porch. They really left a package on my doorstep after 8pm???? Didn't knock just left it there? Now I check nothing outside on my doorstep. This has happened so many occasions that I really would rather use UPS. A way better dependable choice. The postal service sucks at Burleson. They don't care. I'm from Atlanta and Austin is really ass backwards and obviously the people are as well. Never did i experience such bs with the post office there.
the postman that's suppose to deliver to 514 se gardens blvd failed to do so on 7-18-15 this isn't the first time for this in the past they somehow always passed us by !!!! this post office sucks I have complained to no avail !!! does anyone even care ?
burleson post office mailman who did the rout in crestbrook apartments on tuesday 9-9-14 did a bad thing to my property(not damage it)but didnt delivered it in the location like i wanted,in future references on my future packages will go to new city's post office where my friend will give it to me when they got it.