Balcones Post Office

11900 Jollyville Rd, Austin, TX 78759

Contact Numbers:

Phone: 512-331-9802
Fax: 512-219-8294
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours

Pickup Services Hours

Monday-Friday 7:30am - 5:30pm
Saturday 8:30am - 2:30pm
Sunday Closed

Lobby Hours

Monday-Sunday 12:01am - 11:59pm

PO Box Access Hours

Monday-Sunday 12:01am - 11:59pm

PO Box Delivery Time

Monday-Saturday 10:30am
Sunday Closed

Last Collection Times

Monday-Friday 5:00pm
Saturday 3:00pm
Sunday Closed

Self-Service Kiosk Availability

Monday-Sunday 12:01am - 11:59pm

Carrier Facility Hours

Monday-Friday 8:00am - 6:00pm
Saturday 8:00am - 5:00pm
Sunday Closed

Global Express Guaranteed® Hours

Monday-Friday 8:30am - 5:30pm
Saturday 8:30am - 2:30pm
Sunday Closed

*This facility does not process US Passports applications or renewals. Check nearby locations below.

  • Burial Flags
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Global Express Guaranteed®
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Packaged Stamps
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Priority Mail International®
  • Lot Parking

Visit our Links Page for Change of Address, Hold Mail/Stop Delivery, PO Boxes™ rentals and fees, Rates on Postage Stamps and Freight/Shipping, Holidays, Bulk Mail, Money Orders, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Mc Neil
14005 McNeil Rd
1.9 miles away

10109 Lake Creek Pkwy
2.0 miles away

1822 W Braker Ln
2.4 miles away

Chimney Corners
3575 Far West Blvd
2.8 miles away


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OMG THEY NEVER FREAKIN' ANSWER THEIR PHONES! EVER! I tried and left the phone ring for over 5 minutes. Tried in morning and later in day. Still never answered the phone. What if it was an emergency??? I mean I know you don't care about my lost package. I put phone on speaker and let it ring until I got disconnected with a busy signal. I am stuck at home and needed to fix a problem with a delivery. In the past had this same issue. Either fix your phone or have someone answer it.


I tried calling twice today around 10-11 AM. I let the phone ring 2 minutes the first time and over 4 minutes the second time. Can you put an automated system or something to where I can leave you information on how to contact me. Thiis concerning the 78759 Branch at 512-331-9802.

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