Austin Post Office

8225 Cross Park Dr, Austin, TX 78710

Contact Numbers

Phone: 512-342-1259
Fax: 512-342-1298
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Lobby Hours

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Last Collection Times

Monday 6:00pm
Tuesday 6:00pm
Wednesday 6:00pm
Thursday 6:00pm
Friday 6:00pm
Saturday 6:00pm
Sunday Closed

Bulk Mail Acceptance Hours

Monday 9:00am - 4:00pm
Tuesday 9:00am - 4:00pm
Wednesday 9:00am - 4:00pm
Thursday 9:00am - 4:00pm
Friday 9:00am - 4:00pm
Saturday Closed
Sunday Closed

*This facility does not process US Passports applications or renewals. Check nearby locations below.

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Business Line
  • Packaged Stamps
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • Lot Parking

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Gmf Austin
8225 Cross Park Dr
0.0 mile away

Northeast Austin
900 Blackson Ave
1.3 miles away

Town North
8557 Research Blvd Ste 124
2.2 miles away

Bluebonnet
1822 W Braker Ln
2.8 miles away

Reviews

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January 17 ,2023 a package was deemed delivered However I did not receive. Of course this was the mistake of the carrier....and not that anything was expected I was told the would look into which came from the local post office.... I finally got a call telling me their investigation came up with nothing....They could NOT find my package...and for me to contact the Sender....Which I did...and because the tracking shows Delivered.....They are NOT willing to Reshio....So yes the Tracking shows Delivered... But NOT Delivered TO ME...So Basically I Have Taken A Loss Of Almost $40.... NOT RIGHT
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I have not received my mail yet since 07/27/2022 tracking number EI397672813US It's very important documents that I've paid for express 1 day flat rate mailed from Bethany Post office in Oklahoma City Oklahoma 6612 N W 38th St I'm asking for a refund back or send me my mail to the address 9717 N W 10th St Trailer 137 Oklahoma City Ok 73127 Thank you kindly
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Complaint: The postman is delivering mail to back door; instead of front door. The mailman comes at different hours sometimes as late as 8pm. zip code 78724
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Can Someone get someone to mow the grass at the post office in Jarrell Texas post office looks abandoned that that is how high the grass is so is there any number I can call to complain about the The grass that needs to be cut. There are snakes in this grass and someone could get bit.
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Ya gotta love the $72k starting salary for post office jobs. I used to have respect for how hard they worked. Now limited hours and minimal customer service as an organization. There are some good and helpful folks but the QOS ain’t what it used to be.
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IMPOSSIBLE to get anyone on the phone, and website has nothing but useless PR answers
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I had a mail person delivery my package to the where I live. The office was not opened and he/she left it outside. I called the post office on Thursday and the lady was nice and helpful with my concern. I located my package after she put the request for an investigation. Thank you for your assistance.
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Trying to locate package with tracking number 9407111899563491294361. The package is destinated to "Internal Revenue Service" and has been in AUSTIN TX 78710 since june 7. Let me know about it. Thanks
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My package with tracking number 9407111899563491294361 has been in transit in AUSTIN TX 78710 since june 7, one month!! I need this package arrives “Internal Revenue Services” as soon as posible. Can you help me Please ?
• Replied to svazquezfe

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Did you ever get this resolved. I am having this exact issue. I have called and called and no one answer
• Replied to svazquezfe

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I’m a resident on Towbridge circle, how do I get the postal workers to stop walking in my yard to deliver my mail. There is a paved driveway I would appreciate someone to inform your workers to stop walking and making a path in my grass. If I lived on the other side of Mopac I wouldn’t have this problem. I’m trying to get this resolved without any confrontation. Postal workers should have more respect you would think. Please advise me how to stop them without making a scene. Thank you in advance.
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Regarding someone's comment about not wanting postal carriers to walk in their yard. It would be more effective if they could possibly ask them in person. Or if you could place/tape a note in legible/large letters on your mailbox to leave for future carriers to see so that when they exit your yard, they will not walk on your grass and maybe in the future they will remember this when they approach your home. It would be nice and more effective to get to know who their postal carrier by name and then the postal carrier can make a warning card for future postal workers on that route not to walk in a certain person's yard. The card will have to be cased every single day just in case the regular carrier is not on the route due to illness or vacation or has bid to another route or station. Every carrier has a different technique despite it looking like it's the same thing they're doing everyday. Very rarely is it expected of the carrier to not walk in the yard to the mailbox. It is because the carrier is only allowed so many seconds per house to deliver the mail and sometimes carriers can have anywhere from three hundred to over a thousand deliveries per route. The pressure, diligence and responsibility put upon a City letter carrier is more than anyone could ever imagine. When I had my own routes, and I had several different routes throughout the 30-year career, I would memorize the particulars of each customer. Only one time in 30 years did I get yelled at for walking in someone's yard. I was covering for someone on their route that day and I didn't know that the lady didn't want us to walk on her grass. I never had to carry that route again but I still remember the woman yelling at me. That was back in the 1990s in Fort worth. Another time in Austin a gentleman sitting on his front porch asked me if I could walk around his yard in the future and I remembered that for future even though I was not the regular carrier on the route. When being the regular carrier on a mail route, you will memorize every single person's last name, become familiar with their dogs and even what type of car they drive. A regular carrier usually knows when the people are home and if they are retired or if they are in the military. It becomes a very personal job and they say that your hairdresser knows for sure, the mail carrier knows even more about its customers and over 90% of the customers never even know what their mail carrier looks like or their name. Also, simply place a sign in the yard to not walk on the grass. That would be most effective for any delivery driver or guest coming to your home. Thank you for your concern and just know that when you see a carrier driving down the road, they're doing this job to support their family and the elements of the weather are always out there as a challenge.
• Replied to Barber

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If you lived on the other side of Mopac you wouldn't give a shit about them walking on your lawn
• Replied to Barber

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Trying locate package...no one answers phone
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The majority of indoor post office workers (not the mailman or woman) from my experience have got to be some of the laziest people around and have no personality whatsoever and don't even try getting them to answer the phone. It won't happen. Very lazy and rude workers.
• Replied to Tim Brudges

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I'm sorry no one would answer your phone. That is very very frustrating. But I guarantee you these people are not lazy. The only answer I can give you here is usually there's only one supervisor around and they are helping other customers or out on the route checking on their carriers. Unfortunately the postal service doesn't have enough people in the actual office to take care of these situations. The job is very overwhelming. But I guarantee you the people here are not lazy. And I'm sorry about the rudeness left in the other person's comment. the people who work for the US postal service are actually very nice and good people and just trying to support their families, it's the people at the Top in the office's in Washington pushing pressure down on the people in the actual field. There is a saying and it is true.... Try to walk a mile in their shoes.
• Replied to Tim Brudges

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Hi, I don't know how to find why my package is in transit in Austin for maybe 1 month. Can you help me please ? It's a gift for the birthday of my daughter. A Lol surprise doll pack. And her birthday is the 5 septembre. Please just respond me where it is and when it wil arrived. My adress : Mme Lise LIU / BP 1021 - 98713 Papeete / Tahiti - Polynésie française. My tracking number is : UA927218023US. Thank you !!!!
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U.S. Postal service has one of the most inept customer service when it comes to trying to get an issue handled by phone. I have called the Mockingbird Station, the Oak Hill Location, and today, the main office. In each instance an automated voice picks up the call, transfers it to the operator. At that point the phone rings about ten times, but a live person has yet to answer at any of the locations. What a mess. I just paid Uncle Sam a bunch of money for my taxes. I don't mind paying taxes, but when the takes are used to pay for this....very frustrating.
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did you ever get your problem salved ? how can i file a complaint ? i have tried local , but , to no avail ...
• Replied to Stephen Muras

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I am looking for a registered letter that was in your post office April 9. The tracking number is 70180360000006431485.
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