I have been calling for FOUR days and cannot get through to make a passport appointment. I've been using this location for 11 years...and each time I need to make a passport appt. for a large family...it takes 4-5 days to get through to someone. ABSURD.
Hello, my son is a new Nashville resident. He is not getting his mail. We have called and called the Belle Meade Post Office and it is continually busy. Is there another way to contact someone? I called a PO nearby but they at unable to help with zip code 37205. I would really appreciate some help. Thank you!
Our visit to the Belle Meade post office to apply for our passports couldn't have gone better. I'm guessing most of these bad reviews were from Saturday experiences when they have a short 2-hr window for passports. We went on a Wednesday morning, only had to wait about 5 minutes. The clerk was a pleasure to work with. He was friendly and worked efficiently. When he found out my father was a WWII veteran he stopped and shook Dad's hand and thanked him for his service. We'd filled out all our forms online so the whole thing didn't take more than 8-10 minutes per person - including having our photos taken. He said they normally do at least 5 passport applications an hour, more or less depending on those forms being filled out previously. So my advice is avoid Saturdays if you can. If you can't, make an appointment at one of the other branches. Oh, and for the record - when I called ahead of our visit, the clerk answered after two rings. Over all, not a single complaint.
I arrived with my son to get his passport at 9am this morning. My son's dad had been there waiting but they closed the line before I arrived. We were told that we could not get the passport since the line was closed and our entire party was not there yet when my husband was waiting even though the posted hours were 9-11. Not only were we denied the opportunity to get in line, the clerk yelled at me and humiliated me in front of a lobby full of people...worst and rudest customer service EVER.
Passport "service" is terrible. Got the whole family there at 10:30 a.m. on Saturday and they said they had cut the line off. Posted hours are 9 a.m. to 11 a.m. Had to leave without applying. Ridiculous!
The passport service is horrible. On Saturday I had to take my daughter for passport renewal ( everything was filled out) . I was there at 10:35 am ,they said it was too late. Supervisor was not co-operative either,he stated that they have to cut off at 10:30. If they had just put cut off time on their website,it would have saved me a trip.