Knoxville Post Office

1237 E Weisgarber Rd, Knoxville, TN 37950

Contact Numbers

Phone: 865-558-4544
Fax: 865-558-4521
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Lobby Hours

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Last Collection Times

Monday 7:00pm
Tuesday 7:00pm
Wednesday 7:00pm
Thursday 7:00pm
Friday 7:00pm
Saturday 6:00pm
Sunday Closed

*This facility does not process US Passports applications or renewals. Check nearby locations below.

  • Business Line
  • General Delivery
  • Lot Parking

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Knoxville Main Office Window
1237 E Weisgarber Rd Rm 9831
0.0 mile away

West Knoxville
4434 Sutherland Ave
1.0 mile away

Northwest Annex
4334 Middlebrook Pike
1.3 miles away

Norwood
5727 Clinton Hwy
2.5 miles away

Reviews

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NO mail for 10 days and they blame the weather...but WE have no issue getting to post office. And now they jack up stamp prices? Get what they deserve with garbage service
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Folks in the Business (bulk) mail department at Weisgarber are terrific. A strong team that seems to enjoy each other and satisfying customers.
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Received notification from Amazon that usps attempted to deliver package 0923 12/10. Package returned (and now I have to reschedule delivery?) because mailbox was full? Absolute Lie, but regardless my package (weight bench) was never going to fit in my mailbox. I have received numerous oversized packages before from Amazon on my front porch. Phone numbers to contact anyone at your knoxville office is useless. Phone message says mailbox is full and no one answers.
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Very unhappy customer. Mail is delivered sporadically and has been this way for years. Apparently our building is just skipped. ALSO, postal worker is not picking up packages as scheduled online, yet she will mark that they were picked up and I will receive a confirmation. Do postal workers have a choice whether to pick up a package or letter? A neighbor in the same apartment complex has the same issue. Someone doesn't want to do their job. 37909
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THIS IS A REVIEW ON SOUTH KNOXVILLE POST OFFICE. I HAVE TRIED FOR OVER A YEAR TO GET MY MAIL DELIVERED TO MY DOOR AS A HARDSHIP CASE. I HAVE BEEN PROMISED REPEATEDLY BY THE GENERAL MANAGER, CODY AND WORKER JASON AND A LADY THAT THEY WOULD BE OUT TO CHECK THAT MY MAIL BOX IS CORECTLY POSITIONED ON MY PORCH. I HAVE ALSO SENT IN 4 APPLICATIONS WITH DOCTORS NOTE. I WAS TOLD I WOULD BE GETTING IT. I AM NOT GETTING MAILED DELIVERED TO MY FRONT DOOR AND I AM NOT GETTING MY MAIL UNTIL SOMEONE COMES TO VISIT. I AM A SHUTIN WITH MEDICAL PROBLEMS. NOW WHEN I CALL SOUTH KNOXVILLE THEY DO NOT ANSWER THE PHONE. I NEED THIS TAKEN CARE OF IMMEDIATELY.
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Not helpful at all, I need to speak with the supervisor. I have lost a package and nobody can help me with it.
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All lost pkgs end up on the Atlanta hubb. You need to be able to describe what was in it and you may bet lucky. Learned from experience before covid epidemic.
• Replied to Tasha amor

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It is impossible to get ahold of this post office. I have a lost package and I cannot seem to get an actual person on the phone to help me find it! I think it went to the wrong address but I cannot even know that for sure. The automated system says it is having technical issues and cannot track my package at this time and to "call back later." tracking number: 92612904851068551017896445.
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lost package. recorded message of no help. tracking number Tracking ID: 9361289679090863801726 neither phone number, south knoxville or weisgarger available. constant busy or mail box full!
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This center has been holding my kids' Christmas gifts to their friends since the 18th of this month and stopped updating the USPS tracking on the 22nd. It still hasn't been updated or received. It is priority mail!
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OMG, I have the same situation that My mail was sent by the government on 16th, this center got the mail on 17th, and stopped updating USPS tracking on 22nd. It's a priority mail too!!! It shows "in transit" all the time. You same?
• Replied to I wish the postal employees would read

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No Mail since 12/24/20. What's going on with bMail De3livery???
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I have a album that was mailed on the 14 from texas and some art prints that mailed on the 21 for two day shipping and they are still floating around.
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I have a PKG that has been sitting at this post office. Zip 37950. It’s a Christmas gift from smoky mountain knives Can you give me any info please
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I ordered a Christmas gift from Turkey, got it way before an item I ordered from Minnesota. DHL out performs the USPS. I have a package that has been at the Knoxville Distribution center for 7 days now and counting. Can't get anyone on the phone and mailbox is full, how ironic.
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i have an ebay sell sent to a customer in corbin ky im in mount sterling ky its been in knoxville distribution center since sept. 25 today is oct 5 2020 i will probably have to refund the customer and lose 100.00 because of incompetency by usps my customer has been very patient but i can blame him if he wants refunded usps will refund me i will see to that
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I ordered 2 books and a DVD and the mail carrier push the package into the mailbox! One of the books was wrinkled and mashed and the box with the DVD was also bent! The books were a birthday gift! I would appreciate delivery at the house when it is a package! I can’t give the book as a gift when it looks like it has been used and sat on! Please tell the carrier to handle packages better!
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I asked the person who answered the phone Susan for some help on an elderly lady she refused and she said it was her job not to release any information I did not ask her for any information other than did they put in a change of address and what date. anything would have been helpful but she was not and she said she knew her job while I deal with PPI and she didn't even know what that meant she does not know her job
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Staff here at our neighborhood PO is ALWAYS helpful, kind, and Seniors, especially, are treated with respect !
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Great online convenience!
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What were the operating business hours for the Post Office on Weisgarber?
• Replied to Molly Greene


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