I agree with everyone else on the board. I just wasted the last hour of my entire family's life with these folks. UPS, Fedex, DHL - please put this government subsidized agency under for good. I can certainly see why this agency runs in the RED every single year - on our dime mind you. Terrible customer service from the few I dealt with. Just some advice - if you call before you go, please make sure you get the name of whoever you talked to. I was basically called a liar to my face saying we were not told what we heard. I had to vent - sorry!
Terrible, awful service. I had a package sent to my office. According to tracking, they attempted delivery on Saturday, but couldn't because "business closed." Well, guess what. My business is OPEN every Saturday. Monday it said "Invalid Address." Well, no. The address was absolutely correct. Then it it said "delivered-left in mailbox" yesterday. Uh--no again.
After emailing our property management company, they sent a message to all of the tenants in our building. Turns out the delivery person put my package - plus several other pieces of mail belonging to my company . Just really poor service. They make the postal test so hard, you'd think that the carriers would be better at what they are paid for.
I just want to complain about the cross county post office in south Carolina they have one web site that says they close at 6:30pm but when you get there at 5pm they are closed and there are no signs with hours on the doors until you get inside they need to post the hours on the outside doors and remove their old website that says they close at 6:30 I just found this web site that has the new hours
The USPS is run by the biggest incompetent megalomaniacs on the planet. I recently had a package sent from China and they accidentally put the wrong zip code on the address, a zip code of the town literally bordering mine......instead of looking at the town name and sending it on they decided to say $@:k YOU and sent it back to China.
I agreed this is crazy, the status of my package has beent he same since Feb 5th and the estimated delivery date was Feb 6th, but i still dont have my package. I called and they said it is on a truck somewhere, but they dont know where. I am leaving town today and needed the package to take with me, i ordered the items on Jan 30th i was told it only takes 4 to 5 days to get it to me that was 2 weeks ago and still nothing.
I don't understand how this U.S. Postal Service site tells you wrong information. Lets get it together people. The phone number is wrong the hours of operation for passport is wrong. I tried to call to set up an appointment for a passport but guess what, the number is wrong. So I drive to cross county Postal service just to find out the hours are not what the site say. Somebody who runs this site needs to be held accountable. If not you are still advertising false information.