April (she refused to give her last name) at the Lancaster USPS is extremely rude, unprofessional and sarcastic, and could careless for her customers. Judging by prior reviews, this lady should be out of her job by now and it should be given to someone who would appreciate the pay check, actually uphold the job responsibilities and treat customers with an ounce of respect!
My lovely experience with this lady started with a lost package by USPS. Excuse me... the package was scanned in as delivered, but it was never actually delivered. I was told since her carrier scanned it in as delivered, there was nothing they could do about it. It was just my word against theirs. Like I wanted to file a false claim just to spend time not the phone with this lovely lady who has gives customer excellent service.... Looks like I can lie just like the Post office. VERY SAD.
I wanted to file a complaint against the carrier, because this is not the first time we have had this problem along with the carrier not attempting to take it to the door, but rather, they scan it in as "package as left near or at front door", but leave it at the top of the driveway. She very bluntly told me my compliment would stop at her and that there was no further actions she would take to resolve future delivery problems at our address.
USPS we would very much appreciate that you review this employee's job performance or retrain her. After two years of people complaining she still has the same attitude problem and nothing has been done.
I don't appreciate my package being dropped off at an address that is not mine. did anyone consider I didn't want to have contact with the person at that address? I still have not received my package it was suppose to be on their porch but it is not.