San Juan Post Office

585 Ave Fd Roosevelt Ste 202, San Juan, PR 00936

Contact Numbers:

Phone: 787-622-1758
Fax: 787-622-1808
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours

Monday-Friday 6:00am - 8:00pm
Saturday 8:00am - 4:00pm
Sunday Closed

Bulk Mail Acceptance Hours

Monday-Friday 7:00am - 8:00pm
Saturday 7:00am - 4:00pm
Sunday Closed

Pickup Services Hours

Monday-Friday 6:00am - 2:30pm
Saturday 8:00am - 12:00pm
Sunday Closed

Lobby Hours

Monday-Saturday 3:30am - 11:59pm
Sunday 6:00am - 11:59pm

PO Box Access Hours

Monday-Saturday 3:30am - 11:59pm
Sunday 6:00am - 11:59pm

Last Collection Times

Monday-Friday 7:00pm
Saturday 5:00pm
Sunday Closed

Self-Service Kiosk Availability

Monday-Sunday 5:30am - 11:59pm

Carrier Facility Hours

Mon-Thur Sat 7:30am - 4:00pm
Friday Sunday Closed

Passport Acceptance Hours

Monday-Friday 8:00am - 1:00pm
Saturday 8:00am - 12:00pm
Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo if no available photo hours listed.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

Passport Photo Hours

Monday-Friday 8:00am - 1:00pm
Saturday 8:00am - 12:00pm
Sunday Closed

Global Express Guaranteed® Hours

Monday-Friday 6:00am - 8:00pm
Saturday 8:00am - 4:00pm
Sunday Closed

Philatelic Services Hours

Monday-Friday 6:00am - 8:00pm
Saturday 8:00am - 4:00pm
Sunday Closed

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Burial Flags
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Global Express Guaranteed®
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Packaged Stamps
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Priority Mail International®
  • Sure Money
  • Lot Parking

Visit our Links Page for Change of Address, Hold Mail/Stop Delivery, PO Boxes™ rentals and fees, Rates on Postage Stamps and Freight/Shipping, Holidays, Bulk Mail, Money Orders, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Minillas Center
100 Centro Gubernamental
0.0 mile away

Rio Piedras
112 Calle Arzuaga Ste 1
0.6 mile away

Cupey
369 Calle San Claudio front
0.7 mile away

Plaza Las Americas
525 Ave Fd Roosevelt Ste 111
1.3 miles away

Reviews

*Comments below are not read by postal employees. Please do not post personal information.



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Me envian un paquete d China y llega a catano luego lo envian a San Juan y luego a los USA. Luego lo reenvian a catano d ahi a aguadilla y d ahi a San Juan. Dios Santo k horrible esta este sevicio. Fui empleado federal por 20 años en justicia y nunca en mi agencia fuimos incompetente. Deben d meter a oig para k investiguen porque no cojen el telefono cuando los clientes llaman y porque este tirijala con los paquetes.
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I have had nothing but trouble with the Post office in PR. my Daughter sent me two packages from Santa Rosa CA I received one but one got sent back and it had the right Address on them the Last time I checked my tracking it was in cantano. PR and was told I would receive it on the 8th of Sept,2016. when I checked my tracking again it was sent back to San Juan. PR and going back to Santa Rosa CA. I have called the post office. in San Juan and no answer for help to stop it from going back to Santa Rosa. CA I am not going to pay again for it to be shipped . I think the Post Office needs to refund my money and over night my package for free.
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I cannot believe how sad it is the post office in Puerto Rico everytime I call nobody answers people calls you leave you a message for you to call them back and the directory constant repeating it self and you could not get through nobody picks it up it's a waste of my taxpayers money to keep funding a post office in Puerto Rico who does not answer their phone they should shut them down and stop wasting taxpayers money
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i have been to 3 different post offices in Adjuntas and 2 in Ponce, and they don't have a change of address card, they told me it can be done in the internet, so far all the sites for the us postal services change of address i have found, charge 39.99 to do the change of address, isn't that a ripped off. That service is supposed to be provided free of charge.
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Why would you post a phone number you do NOT intend to answer? NO ONE ANSWERS!!! EVER!!!!
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Correo en Adjuntas tiene personal Nuevo y no saben ni trakear un paquete.
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PR worst CS ever in the planet for everything!
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Él teléfono no lo contestan nunca
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los carteros son ciegos...entregan paquetes de un numero de calle y casa que no cordinan con la urbanizacion..ahora mismo he perdido dos paquetes...gracias por nada
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A parcel I sent from Greece on the 23rd of March (by Registered Mail), after staying for more than two weeks in the Long Island region (Bethpage and Flushing USPS facilities) FOR NOTHING, today (20th of April) it reached Puerto Rico (Catano and then San Juan). Please note that its destination is Wayne Michigan (near Detroit). To call USPS a madhouse is an euphism, if I hadn't lived this on my own, I wouldn't believe it by anyone else's words. I guess next stop is Alaska? Hawaii?
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Empleados rudos y no profecionales! El correo se dano cuando pusierom exmilitares, la mayoria son unos brutos dezcorteces y no saben tratar ni a la Madre que los Pario! No se puede usar este sistema y la culpa son los empleados! Los deberian botar y quitarles el Retiro $$$$$$
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I share the same opinion too... the customer phone service don't works. I'm trying to contact anybody on this number and nobody pick up the phone... The Juana Diaz Postal Office been more specific the postmaster Alex Perez don't show loyalty to the customers... I'm waiting for two packages over a week ago and he don't know what to do, just pick up my phone number and the tracking number of the packages (3 times the same shit)
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Just came back fro the post office and it was closed. I got there at 11:21 and they are supposed to close at 11:59. They are not following the rules!
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Do you people ever answer the phone? I sent an overnight package to PR and still at this time I have no clue as to where it is. I don't pay taxes and pay for your service (and salaries) for crappy service... Get to it or I will take this up to my member of Congress
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This service is awful. They never answer the phone! I have been calling for days and nothing. Plus i was never notified the package arrived. This is unacceptable. Nice work USPS pshhss
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US Postal Service in Vega Baja failed to notify I had a packge waiting after 8 days it arrived. I asked twice if it had arrived cause it was sent priority and was told it hadn't while on the internet tracking page it had been there for the past 8 days. I called the postmaster to complain and he had nothing to say or care.
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Anwser the Phone Please!!!!!
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True,nobody wants to pick up the phone
Muy cierto,nadie quiere contestar el telefono.
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Puerto Rico customer phone service sucks! No one ever answers this number. Postal employess in the Carolina, office are rude and will say they are too husy to answer questions.
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