You can't get anybody on the phone at the Concord Road location you get better service with UPS or FedEx I see why the US Postal Service is suffering no one wants to pay for people to get on the phone and actually help people
This is by far THE WORST post office there is. Literally every single time I have a package that is delivered by them I never receive it. They ALWAYS send it to the wrong address, which is ridiculous because I live in an apartment community so it's not like our mailbox is hard to find being as they're all together in a cluster. I am always having to go to the post office on my day off to ask about missing packages. I am repeatedly told that there is nothing they can do about it. Ummm, why not get someone who knows how to deliver mail? There's a start. Calling is no good because they either don't answer, or don't call back. I don't know what kind of joke they're playing, but it's getting old. It sucks that when you order online you can't choose who delivers it, and it's a shame that the staff at the post office don't care.
I live in a place that has a location for mailboxes in one location. Periodically mail is in the wrong boxes which is usually not a huge problem. But my pet has a heart condition and her medicine is delivered through you. According to my tracking it was delivered yesterday afternoon but the key left in our box to open the larger boxes for the packages was for the wrong box. So now I dont know if it is in one of the other boxes and the key is in someone elses box or what. This is just one of her medicines she takes and is important for her. I do not understand how this happened when when that box was locked the key should have been put right in my box.