Chestnut Hill Post Office

8225 Germantown Ave, Philadelphia, PA 19118

Contact Numbers:

Phone: 215-248-1503
Fax: 215-247-6147
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours



Lobby Hours

Monday-Friday 9:00am - 4:30pm
Saturday 9:30am - 1:00pm
Sunday Closed

PO Box Access Hours

Monday-Friday 9:00am - 4:30pm
Saturday 9:30am - 1:00pm
Sunday Closed

PO Box Delivery Time

Monday-Saturday 12:00pm
Sunday Closed

Last Collection Times

Monday-Saturday 4:30pm
Sunday Closed

Passport Acceptance Hours

Monday-Friday 10:00am - 3:00pm
Saturday 10:00am - 12:00pm
Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo if no available photo hours listed.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

Passport Photo Hours

Monday-Friday 10:00am - 3:00pm
Saturday 10:00am - 12:00pm
Sunday Closed

Global Express Guaranteed® Hours

Monday-Friday 9:00am - 4:30pm
Saturday 9:30am - 1:00pm
Sunday Closed

  • Burial Flags
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Global Express Guaranteed®
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Packaged Stamps
  • Passport Acceptance
  • Passport Photo
  • PO Box Online
  • Priority Mail International®
  • Lobby has Copier
  • Lobby has Vending
  • Street Parking

Visit our Links Page for Change of Address, Hold Mail/Stop Delivery, PO Boxes™ rentals and fees, Rates on Postage Stamps and Freight/Shipping, Holidays, Bulk Mail, Money Orders, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Market Square
7782 Crittenden St
0.3 mile away

Mount Airy Postal Store
6711 Germantown Ave
1.1 miles away

Wadsworth
1613 E Wadsworth Ave Ste 1
1.3 miles away

Flourtown
1818 Bethlehem Pike
1.5 miles away

Reviews

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I was blown away by the horrible customer service. I went looking to get a passport for my young son and was treated with utter contempt - when someone finally came to the counter. (At first, no one was there as a line formed and people were left to wonder if anyone would ever show up). Cannot believe these people are paid - with tax money, no less! Rude, unhappy people should be sorting mail in the back - far far away from the helpless public. If I had the option to get a passport somewhere other than the post office I would do it. Unfortunately I do not. Next trip I am tempted to film my experience and post it on YouTube in hopes of shaming the staff into better behavior.
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The clerk was very rude... unbelievably rude... i inquired about renewing a passport and she told me no one was there that was at 10 am i asked when would they be there she said they were on lunch i asked when will they be back from lunch she said she didn't know call back after 2 pm . I called back at 2pm she said they they were still on lunch and the hours are between 10 and 3pm so i said so when can i come because all day the person/s were on lunch..she told me come after 3pm after telling me that they are done at 3..she also told me i could do a walk in and that they do renewals which none of the above is true, when i finally called back to talk to a manager after the phone ring out three times because I think i was being ignored the same clerk finally answer gave me a big sigh and hung up on me...GREAT JOB CHESTNUT HILL POST OFFICE...ROUND OF APPLAUSE FOR NASTY CUSTOMER SERVICE
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No one available for passports today. Apparently, someone is sick and they don't know when they will return. Meanwhile, no one else is able to do passports. I found all this out after I had called before driving to Chestnut Hill.
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