30th Street Post Office

2955 Market St Lobby A, Philadelphia, PA 19104

Contact Numbers:

Phone: 215-895-8970
Fax: 215-895-8964
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours


Lobby Hours

Monday-Friday 7:00am - 3:00pm
Saturday-Sunday Closed

PO Box Access Hours

Monday-Friday 7:00am - 3:00pm
Saturday-Sunday Closed

Last Collection Times

Monday-Friday 3:00pm
Saturday-Sunday Closed

Global Express Guaranteed® Hours

Monday-Friday 7:00am - 3:00pm
Saturday-Sunday Closed

*This facility does not process US Passports applications or renewals. Check nearby locations below.

  • Burial Flags
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Global Express Guaranteed®
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Packaged Stamps
  • PO Box Online
  • Priority Mail International®

Visit our Links Page for Change of Address, Hold Mail/Stop Delivery, PO Boxes™ rentals and fees, Rates on Postage Stamps and Freight/Shipping, Holidays, Bulk Mail, Money Orders, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Main Office Phila Delivery
3000 Chestnut St
0.1 mile away

Middle City
2037 Chestnut St Fl 1
0.3 mile away

Penn Center
1500 John F Kennedy Blvd Ste C31
0.7 mile away

Fairmount Finance
1939 Fairmount Ave
0.7 mile away

Reviews

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Horrible experience. They don't check their blue boxes properly. It was my 2nd time experience that my package was untrackable, and the i found out that my package was stucked! Your blue boxes are full and you dont even check if there are packages left!
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post office is incompetent just like obama.....
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how much is p.o boxes
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Lousy service. I live in South Plainfield NJ & my post office has a problem delivering the mail. My mail carrier has been neglecting her job. She went a whole week without delivering our mail. We are expecting a check from Maschio's Food Service addressed to Michael Salerno, he needs that check to pay his bills. Do people's mail gets thrown in the trash at the end of the day without asking them permission to do so? That is illegal!
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used to have the nicest lady for years, now I have a lady who never smiles and hates to get out of her truck! Broke my box trying to cram a package in too big for the box and my door is only 30 ft away.
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ANSWER THE *&^%$#&*^&%$#$^&* PHONE !!!!!!!!!!!!
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This post office is outrageous! they never answer their phones and the dont get request for services out. They like to push you around and tell you oh go to this post office oh call them. Customer service is horrible. And the people that work their and 5pts station are rude as hell.
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I am highly disappointed and very angry. Today I received a room book that I had been waiting for, only to open the package and find it water logged. It must have been raining when it was delivered because it was placed on top of other items to keep them dry. The delivery person could have left them behind the storm door and all of the items would have been. Now the book is ruined.
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They are all jokes. Typical Gov workers, lazy. Our tax dollars go to this? No wonder USPS is going broke. They should just shut them down. Tried calling multiple locations and the phone numbers do not work for any of them. I go to the location at Encino Rio and the worker asked if I made an appointment. I told him I tried calling but the phone number doesn't work. He gave me a not surprised look. Without looking at a calendar he told me it is going to be a long time before he could schedule me in. Even though there was only one other customer in post office. Very annoying. I will now go out of my way to not use the USPS.
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My mail is being opened by someone in your office.
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I have try and try Calling this office they don't pick up! And if they do! They hang up right away!!! Worst post office ever!!!
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I need assistance with holding my mail and I call and call this number and it picks up and then hangs up - this is not the first time this has happened. I am convinced the manager at this USPS station does it on purpose. As a taxpayer, I urge you to fix this problem right away. I will be filing a formal complaint with the USPS department
Contact Numbers:
Phone: 718-726-1369
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Este correo de arecibo frente a plaza del atlántico es pésimo..uno llama, llama,llama y llama y nadie contesta nunca..y si no es q no contestan es q ponen el teléfono para q salga ocupado..llevo llamando desde el viernes y nada...hoy estoy llamando desde las 8am hasta ahora q son la 1:46pm y nada...me pregunto para q rayos tienen teléfono si no lo van a contestar?
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Good Morning! I need your help please. I live in Mexico City, I bought some ballet ítems and I went for two weeks to the Joffrey Ballet School in NY. My package didn't arrive on time and I had to travel back to Mexico. I sent and email to dancesupplies.com asking them to change the adress and make me the favor to send it to Mexico. Here is the problem they told me the package was delivered in NY that they they can do nothing. What can I do, can you send it to me in Mexico City please?thank you so much for your help.
Roberta Díaz Cuervo
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THE WORST POST OFFICE EVER!!!!! Where are all of my packages? Who do you "Deliver" them to? Unacceptable, USPS must investigate this branch! How many complaints are required to do a full investigation? My Federal taxes are going to this poorly operated facility I have a mailman who does not deliver in the rain, personally I have several thousand $$$$ in lost packages (I can't imagine what the total amount is for their assigned area). What will it take to get this place up and running? I've never experienced such out right theft in my life. I am currently in tears, an expensive package was "delivered" and signed for--NOT FROM ANYONE IN MY HOME!!!!
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Does this location accept general delivery?
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My regular mailman went on vacation and someone at the post office changed the status of my address to "vacant". I called the post office and the supervisor said they did not know who did this. This really scares me as they don't seem to have checks in place to keep our mail secure. I will try to get to the bottom of this and if I can't get cooperation from the Post Office, I will have to go public via several media channels.
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WORST POST OFFICE EVER! NO WONDER THEY ARE BECOMING OBSOLETE!!!!!!!!!
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this phone number does not ans before phone company cuts it off on a normal Monday
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My contact with a clerk making the last collection of the day in the outside box Thursday could not have been more positive. Excellent customer service, unlike some staff in some Post Offices I patronize regularly elsewhere. That young clerk makes USPS proud.
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Why don't you ever pick up the phone you can't possibly be that busy, terrible I can't wait till UPS/Fedex replaces USPS completely
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This Post Office on Franklin St. in Houston TX is CLOSED.
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phone number is accurate..this post office sucks
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5-14-15 Went to the downtown post office this morning at about 11:00. I was approached by a young woman on the way in, trying to persuade me to give her money. I managed to make it by her and go into the the PO. On the way out, she was still there, but did not approach me. However, when I got into my car, a man in a wheelchair was knocking on the wondow of my car, also trying to get money. When I managed to pull out, he hurriedly wheeled over to another car, where a woman was getting in to leave. She barely managed to get into her car before he rushed right up to her door, aggressively (again) tyring to get money. This sort of thing happens ALL THE TIME!! Can something be done about this? We should be able to visit thte PO without being accosted by bums, some of whom are (like the guy in the wheelchair) are extremely aggressive and some who might just be crazy. It's scary and aggravating. Get it together, USPS!!!
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Horrible hours. Seriously.
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why is the phone always busy ???
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Quiet little Post Office. Helpful Staff. Great selection of STAMPS! ??
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I mean do you EVER answer the phone?!?!?! This is getting ridiculous!!!
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This USPS facility is rather large to have a policy of not answering the phone. I had an important package that I need to track down because of a delivery issue, and during regular business hours this post office will not answer phone calls.
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how much trouble would it be to list the offices open extended hours on April 15? like all nj government employees, you are in their world and they like to play god. Thanks for being so difficult
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Rochdale Village Post Office is one the worst in Queens. My mail is constantly being delivering between 4 and 5 PM. Currently I received a slip to pick up a package at the Post Office. I called first and was told the package was there, and would not be redelivered without my consent, but when I get to the Post Office no one can find the package. Plus the fact that the supervisor does not know if the package is on the truck for redelivery or who is even delivering mail on the route. I am still awaiting for a return call from the supervisor on the where about of my package. The whole Post Office needs new competent employees from management down to entry level .
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Your site is 10x better than the "official" USPS website!
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This phone number is not accurate. I have tried calling numerous times to no avail. UPDATE YOUR WEBSITE!
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Oh dear please tell me they have gotten better~ have an overnight box going through this location~~ from SC today!
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Not sure why my package didn't go through Atlantic City since that is closer to my destination!!! Please get there on time~~
• Replied to luna bella

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I got the worst service at this post office I have ever had in my life. Do not rent a P.O. box from this place the clerk here is very rude.
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I fell yesterday and the lady carrier who was delivering mail on the 5000block of Newland rushed to help me get up. I looked for her today to thank her but found out it's not her regular route. Thank you, SWEET ANGEL !
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Our mail box cluster is broken (the doors were ripped off) and no mail is being delivered. No notice is posted and I would like to know how long it will take to fix it. Also, the new post office annex on South Colony Blvd supposed to have packages, but do they also keep regular mail or is it the main post office?
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Their passport hours on Sunday are really 10-10:30...since they only take 15-20 people and people start lining up before 10. Got there with my baby a little before noon and was no. 21 and wouldn't accept my paperwork...had everything ready...just had to submit it.
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Do USPS deliver on saturdays
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Awesome service at this location. The employees are polite and friendly and always do a wonderful job getting my business packaging in the mail. Even during the holidays and other high traffic times they remain kind and courteous and get the job done. Thanks for all you do - you are appreciated! Annie
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This post office is a joke. Don't try calling this post office by phone because the answering system is full regardless of when you call this post office. If you call any of their listed phone numbers you are wasting your time and all that will happen is that you will get frustrated. Don't waste you time, go to UPS or FedEx and get real service. The post office needs to be privatized and run by professionals. Get rid of all the useless employees, hire people who care about how they work, people with work ethics, not just people who care about a paycheck and then the post office will make money. All I am trying to do is find out what happened to a package that I mailed two weeks ago. It disappeared from this post office. I am assuming it has been stolen. I sent it with delivery confirmation and the item was lost at this post office. this is not the first time I have had an item stolen from someone working at the post office. unfortunately a person gets so frustrated trying to find out what happened to the item that they mailed with not being able to talk to anyone at the post office that the person attempting to get an answer gets so frustrated without being able to talk to anyone, they just give up and chalk it up to experience, bad experience. The post office needs some major changes, the first being getting rid of all the useless employees, which would mean firing 95% of their employees.
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To make a passport appointment you must call. But they have no "hold" service. So you get to take potshots for a couple of hours hoping to get through. The message you get just says 'sorry we're busy try again later'. Really poorly done. give us an email option, an online option, or a phone system that is brought up to the 1970's at least.
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I called this location for 30 minutes straight. No answer. Very unhappy.
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I was just at the Southridge location waiting in line to purchase stamps. It was 1:58 PM according to my watch. The gentleman in front of me purchased stamps and when the employee handed him his stamps he looked at me and said "I'm closed". I informed him I just wanted to purchase stamps and he said "I'm closed, I'll be back at 2:45" and then slammed the door in my face! This guy has no business working in customer service if he's not going to do his job. I'd would have fired his ass on the spot if he worked for me.
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USPS, through rain, sleet, snow, nothing shall keep them from being perpetually late. I actually go out of my way to have packages delivered through ANY OTHER DELIVERY SERVICE. However, sometime it is unavoidable and when it is unavoidable it doesn't matter how much you pay or which delivery you opt for or what time of year it is...you can count on them being late.
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Disappointment with the service! This office never answers the phone, and they never can handle the traffic going through this place. It's very poorly ran, and most people can barely understand the Chinese lady at the front counter.
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Awful. Very disorganized and staff was not helpful or even polite. I would make the drive to ballston spa if you're able to.
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lost my mail last week
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They dont f***ing read this nor follow thru on anything.....now 7 packages screwed up in less then 3 months in the s hamilton road delivery area....I am so sick and tired of chasing packages and saying they leave a notice..and never do...this time had a camera on the box..sure enough..states they left notice...never even came to the f***ing mailbox.
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HOW DOES SUNNY ISLES POST OFFICE OPEN EARLIER AND STAYSOPEN LONGER THAN THIS ONE? WHY IS DOWNTOWN POST OFFICE CLOSED ON A SATURDAY? NOT FAIR!!
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Totally aggravated. Mailed a package that was guaranteed the next day by 3. Paid extra. Package was sent 30 miles away to Linthicum Heights, MD when the package was being sent to Lynchburg, VA. Tracking says it left Lithicum at 1105 pm and is in transit. TRANSIT WHERE???? Lynchburg is 4 hours away!!!! The package contained bathing suits I was sending to my daughter for her travel for Spring Break. I should of known better than trust this post office. They lost my mortgage check several years ago.
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Is it possible to mail camping gear to Yosemite ahead of your arrival & then pick it up once you have arrived?
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02/18/2015 09:40am -The carrier sent my mail to the wrong address, I called and the postal employee told me she was the only one there, she had mail to sort and she wanted to get it done for the next employee. Her supervisor was not there and she had no time to help me. She asked me to call back in an hour. I called back in an hour no one answered the phone (call continuously for 20min. No answer then I received a busy signal for another 20min. [ THEY TOOK THE PHONE OFF THE HOOK]). This is how you are treated a this post office.
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Trying to get someone to answer the phone on a Saturday is not easy ;(
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Do you guys get packages from Amazon before they get handed off to UPS
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The employees at 210-368-1712, the main number, have the phone fixed to where they don't have to answer it. Everyone getting their mail is not their concern.
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Agreed with you. They don't answer the phone.
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I have had only I mail delivery since last Saturday 2/21/2015 and I am only one person who receives mail at our cluster box. There are 15 others who have been assigned drawers in this cluster box.. I have seen the mail man bypass our box and proceed to the next one down the street. I live on Expo Court. Is anyone else having this problem.
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Why haven't I gotten mail in over a week? If I can get out of my complex to go to work and can easily access my mailbox why are we not getting mail? This is beyond unacceptable. If I did my job this poorly I'd be fired!
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Yea, well, 8 months later they are still not answering the phone. They just take it off the hook.
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Why was there no mail delivery on 2-19-15 and 2-20-15 on Monteray Village Lane, 40228?
Will there be delivery on 2-21-15? Our road is clear.
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I called to check a status on a package and the lady over the phone was beyond rude and obnoxious! refused to give me her name to speak to her supervisor!!
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Since when is "because they don't hafta" the correct answer for why we aren't having mail delivery. Since I couldn't get my branch office to answer their phone, I called the US postal systems 800 number. That is my answer to whatever happened to always delivering the mail.
How do you pick up your own mail, if you aren't having mail delivery? No one seems to know that answer. The branch office has a long line waiting just to get inside. My husband has Parkinson, and he went to find out my answer for how to pick up the mail. Of course, he didn't stay to find out. The local post offices don't answer their phones, and then I got the above answer from our governments 800 number. Where do you go to find out these questions?
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we are at 11101 and the post office at 21st Street constantly shows up after 5:00 with packages when our business is closed and not delivered on time. Mail is never sorted right when our regular mail man is not here. We get mail from the business next door and they get ours mixed in with theirs this is ridiculous. You need to get on top of your mail carriers.
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When ever our original mail carrier is sick or on vacation. Our mail is always delivered late or not at all. We are a business in the 11101 47th Avenue area in LIC and need our mail before 5:00 PM . We have a package that should have been here on the 17th and so far when I track it, they attempted delivery after 6:00 and after 7:00 PM . All offices on this block close at 5:00 PM
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I am so sick of this facility every package I have that is sorted here is sent off on a tour of the tri state area before it finally finds my front door. I've had packages go to Delaware, Maryland, philly and even just other towns that start with the same letter as mine, before finally arriving on my doorstep 3 or 4 days after the estimated delivery date. Something needs to be done.
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Nothing delivered all week? Because of storm? We shoveled for the postman....
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it would be awesome if they actually EVER answered the phone so you can set an appmt!!! 904-264-8913.. they picked up and hung up.. then it rang & rang & rang. Been trying to call them for DAYS! This is nuts that they have zero liability for not answering their phones for customers!
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A wonderful experience this particular post office is. It was as I was entering the twilight zone with a whole variety of turns and twists. Once I came and it was closed but not for lunch for all I know. The second time when I arrived there were many folks in front of the line sending 45 cardboard envelopes. Each one had to be carefully inspected and tagged. With all this time on my hands I wore down my phone battery. Never had an attitude from the worker there as I never had an opportunity to deal with her. A lonely worker by herself can go crazy over there. A little television Jerry Springer yes that's what matters amongst the rest. Read a book that's not for her it will be unfair to us. Overall a great experience I hope to deal with her and see what the people here decree.
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I'm not one to lump people together because one size fits all doesn't most of the time. But government workers are seldom held accountable until the situation gets really bad or someone at the top of the ladder is affected.
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I have been calling Town and Country for 3 days no one picks up. They state in the web site, you need to make an appointment for the passport ; how am I supposed to make an appointment if no none picks up??? Then I call the USPS number after 15 minutes I get someone in the west coast who is going to open a case!!!! I need a phone number or someone to answer the phone to make an appt. not a CASE that takes 4 days to resolve~~~~~ I am very frustrated~~~~
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I am not happy with our post office I had a box that was suppose to come on 2/3/15 by 8:00pm and it never showed up I am mad and want my stuff y'all even send mail to the wrong houses need a new post man on west 2nd st
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Let me add that I have been calling the contact phone number listed 724-745-9042 for the last 1/2 hour, 10-20 calls in a row and on one, no one, no one answers the phone. Typical government employees.
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First off let me say our regular postal carrier is great, wonderful. But when he is off the replacements just don't give a dam at all. Really one the worst post offices I have ever dealt with. I have had packages delivered to the wrong address and only got them when the person at the wrong address looked me up. Packages are routinely put "somewhere" and I have to call (I have the number on speed dial) and go down to the carrier center and ask someone to find them.
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Needs longer hours. Virtually impossible to pick up packages during the work week before they close at 3. Not many people are off by then
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They close at 5:00 even though the USPS says 5:30.
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They know they suck so they don't have a complaints department because there hole organization is nothing but a joke
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They should honestly remove this phone number from their website! The customer service is garbage...absolutely ridiculous! When they do answer, they place you on hold and hang up. I hate dealing with people like this.They treat their customers like we are sending mail or packages for free!! Like they are paying for the shipment!Very disappointed.
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I have asked that my packages be delivered to 3071 Domar St. Memphis, TN. 38118 and the postal carrier is sending them back to the company as undeliverable. This is my father-in-laws address. I had to resort to using his address because my postal carrier will not deliver to my address at 1587 Cherry Rd. 38117.
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Today Tuesday January 6th, Your mail delivery person had great difficulty on our street (Round Hill Road) at 6:45 PM because of the snow which had not been plowed. Yet he persevered and truly deserves a medal for his service. Cheers, David & Sally Pabst
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This is the worst customer service I have ever experienced in my lifetime of 50 years. I have almost $10K out there at this post office certified mail since 11 Nov 2014 and I can't get ahold of anyone nor can my post master. Do not try to get above your post master because they will not give you information or number of who they work for. And believe it or not these people who do not do their job, are still getting a damn good paycheck, benefits and retirement. Why save the postal system, shut them done and start over because obviously the system is broke, or the people running the system need replaced, years ago.
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The location on the map is showing Abbott Circle, not Abbott Street. If you are familiar with Woburn, Abbott Street is located behind the public library.
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there is no link to discuss problems and NO one answers the phones. I have tried for five business days to get a answer and they must be on holiday yet.
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My package did not come in today an I will not be able to pick it up this weekend. According to the tracking system I was supposed to have my package today. I needed it before the weekend because its a gift for my cousin. Now I'm going to be empty handed this weekend and will not be able to give my gift to my cousin. Why did I not get my package and how will I get it before the weekend? By the way the mail came and hour and a half late
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lost a package I had coming in from China. Left a voicemail and a slip to pick it up but when I came to pick it up they said they could not find it and after a month of "looking" in their warehouse they still did not find it and I am now out $20 with no way to get the money back
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Postal service in Houston Sucks. Sent a package from Penna. with 2 day delivery service. Dec. 20th.
Finally a neighbor one block away found package Christmas eve on their doorstep. Finally gave it to my son day after Christmas. And then they lie. Tracking number states delivery 12/24. Unfortunately doesn't say where.
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the number to the civic center is not the correct number , please give the public the correct number , this ain't right
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WOW I cant believe this post office- I think they need a little Christ in Christmas- I am usually not one to complain- BUT the manager Al needs a little bit more JOY in his life- we just had a new baby and named her JOY maybe he needs to babysit her to get some laughter in his life- I will pray for him that Our Savior will give him - Peace Joy and a smile -
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We ordered something from Amazon.com they shipped it and carrier got it which is USPS, Bloomington, IL. Packaged labeled Dec. 8th, and upon tracking it, it says that expected delivery is Dec. 15th by 8 pm and still no package until now. We're so sad because that's for our 6 year old daughter. That's her only wish and I'm losing hope not if we can still have it. I don't know what happened with it.
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Philly Post Office last pickup on Saturday is 5pm since July 2014
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I have to say 2 years ago when I moved to canonsburg, I thought EVERYONE in town was just as pleasant a a sunday drive thru Montana...WRONG!! the "postal" woman behind that counter...wow im not sure I can even find the word for her without being disrespectful tho she didn't care much about disrespecting any and all of the customers that day and everyday since. shes rude, short, and just has the ugliest personality ive seen. EVER! please kill her with kindness...lol she hates it!!
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I purchased a first class stamp to mail a ticket to the transit authority in sept. Last week I received a notice for the same ticket classifying as delinquent unpaid and a ticket that was $75 is now $145.
I contacted the transit authority and the usps, both were vague in resolving the issue. When I spoke to usps employee about my situation they instantly were on the defensive and unhelpful. Because of mishandeling of my mail I have to pay an extra $145 on top of the $75 I put as money order.My mail as well that is shipped to where I live does not always get delivered to me either they lost, mishandeled, or withheld I would not be sure cause they were not cooperating when brought to there attention.I can see my tax dollar's are not putting into good use, the quality of employee, education trainingPlease double check mail
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I had a package sent to me and the estimated time frame to receive it was almost two weeks ago and my tracking information says it was last sent to Bellmawr post office. Based on the below comments I don't even want to deal with the people there but why is it that it's been sitting in Bellmawr's location for almost 2 weeks now?
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The same exact thing just happened to me. Did you ever get ahold of someone or get your package?
• Replied to BRIANNA

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I am having the same issue. Discontinue phone service and save money since you do not use it.
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Post Office in Asbury Park, NJ are so inconsiderate and obnoxious. They don't want to do anything and everything is the merchant's fault when they ship.
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Today is 12.06.2014. I am submitting this comment as a result of the frustration that I, along with Countless others, have experienced recently with USPS. I have called five different phone numbers, and nobody answers. It just rings and rings and rings and rings and rings and rings and rings and rings and rings and rings and rings and . . . . no live person, no recording, no nothing. It just rings and rings and rings and rings and rings and rings and rings and rings and rings and rings and rings and . . . . On the website USPS.com, the tracking information is not updated. This was the only reason I was trying to speak to a Live person -- trying to find out the status of a package I was supposed to receive yesterday or today and have not. I understand that this is a Very busy time of year for USPS, but to let your customer service become practically non-existent is not good . . . . customer service. I used to think very highly of USPS but not anymore with the recent problems and Frustration I have been experiencing. The USPS needs to step up their game and start displaying care again to their customers. This seems to be the case at a lot of post offices. Nobody cares enough anymore to do their job Correctly and with Care.
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Horrible service and extremely rude staff. I wish I never had to do business with them again but I guess that's why they can be so rude.
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I live at 9301 Volcano RD #173 and my postman keeps putting boxes in my mail box that will not come out my side. There are two boxes in there now and I cannot get them out
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I'm a USPS user since 25 years and never I have a problem with any USPS employe. But in Arecibo PR they have a very aggressive, pedant, problematic employe named Jose Colon. I can imagine the kind of interaction with his work associates, but with the public he have the worst bad acctitude.
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I really do not understand why they have an office phone number listed if they are not going to pick up!!??? I have been trying to contact them for the past week and nothing. Unfortunately my package was misdelivered to this location. I have no idea where my package is, they do not answer the phone and the 800 number is not user friendly at all... really really dislike USPS right now!!!!
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Did anyone else have a problem with receipt of mail that was put in the drive-up mailboxes on Veteran's Day, November 11? My customers never received their mail.
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It would be nice if this hilltop post office EVER answered the phone so I could address the issues I'm having with receiving so many other peoples mail and not getting my own. My neighbors and I on N Oceana Blvd regularly have to swap our mail. Now I'm missing a small package and I'm supposed to call my local post office to ask about it but I get no answer. Have been trying for two solid days. Ridiculous. It just rings and rings. No recording or anything.
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I called the supervisor who is in charge of the zip code 27607 at the Avent Ferry Post Office. I was checking on a package that showed delivered under the tracking number, but we did not receive it due to our office being closed on Fridays. The supervisor was put on the telephone and told me she was in a meeting and to call back after 10:00, then she hung up on me!! Incredibly rude behavior for a supervisor.
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Maybe people would use the postal service if they were staffed and people didn't have to wait 20 minutes to buy stamps.
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Not too many will believe me. They will think that I'm just a grouch. Our mail comes anywhere from 5:30pm to 8:00pm. We get meds delivered by mail, which means we have to go out in the dark during the winter so our meds don't sit out all night. We get other peoples mail, and they get ours. Not 2 weeks go by without getting someone else's mail, and even had someone show up at our door with our meds, from about a half a mile away. I've called in only to be basically told off by a supervisor. Her excuse was they are understaffed. My job wasn't easy, why should theirs be? Everyone could use help so just do your job. If you can't deliver the mail until after dark, then you need to start earlier in the day.
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I love how they don't answer the phone. At all. It's 4PM and I have been calling a few times every hour since 8AM. This is ridiculous and I can't believe this. Still waiting for my "shipped" package from a few days ago! Thanks. NOT.
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Very slow service and my mail kept getting misplaced by the man working
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I've been trying to locate a very important package. This office has terrible customer service. Linda who answered the phone was rude and she put me on hold forever while she took another call probably to her crack head boyfriend on her cell phone. When She finally got back on the line, I told her why I was calling and She said "i don't know why you would call looking for your package here" I have been trying to get through the costumer service line but because of elections I couldn't. My mail lady said to call the post office where the package would be going through at, and to that Linda replied with, "I don't know why should would tell you to do that." Horrible service!
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Sorry, meant, why she would do that.
• Replied to Amber

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Randomly, some of our outgoing mail never gets delivered. Randomly, some of incoming mail never gets delivered. We are afraid to use USPS for mailing checks. We ask our customers to mail us payments via FedEx letter.
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Yah you'll never get it. Sad thing is after a second attempt to send my mother a package she actually went downstairs to meet the mail lady who told her that she doesn't have a package for her and then when I call to check they said delivery was attempted. They are allowed to get away with being lazy at this post office and also allowed to still get paid. No consequences. Go figure!!!
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I'am very interested and always wanted to work for USPO. Would really appreciate it if someone can tell me how to get a position fairly quickly, and is the pre-test they want you to buy a scam?
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Awful service...extremely rude.
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Still not answering the phone! How do they get away with this?
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This post office was the worst one I have been to! An old red-headed employee with glasses was complaining to customers about her grandchild and retirement rather than doing her job even though she saw the long line. She proceeded to treat an oriental person with no respect after the customer informed her of how he wants the package to be sent. The agent insisted that he was lying and kept asking questions. The customer answered the same questions many times. How sad!
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Called first to confirm this branch still offered passport and photo service and see if I could pay related fees via my debit card; phone was answered promptly and my queries were confirmed. Went there about an hour later and received prompt and courteous service.
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I just checked my mail in the outside boxes and a whole column of boxes is wide open, as of 10 pm. Anyone could take the contents of 8 - 12 boxes. I tried to close to close the door, but could not.
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Post Office workers don't answer the phone number above. Use Fed Ex or UPS as they aren't too good (and overpaid) to answer the phone.
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Hello,Update to my previous comment. Spoke to the Normal post
office they were very nice and helpful. They explained to me that at the beginning of the
school year there are 1000s of letters that need to be delivered and there may
be a backup at the dorm. Package was delivered today.Thanks.
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Just shipped a priority package on 8-15 still not there. By the comments below, this is the last time I am using USPS to ship a package to my son at ISU. No wonder the USPS is in financial trouble.
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honestly so annoyed. what is the purpose of having a phone if it is never answered? worst service I have ever come across.
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I need to get the right address that they are trying to deliver all around NY,Ny ans other placeson a package. I mailed it to the wrong address. I want them to return it to me. Jean Listion at 1961appling oaks circle in Cordova Tenn 38016. 4 1/2 yards of silk ordered from Fashionsfabric the right address is 10Baur Blvd St Louis,Mo 63132. Please can you help me stop this package from roaming and get it to me
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I need to make an appointment to renew my passport but I have called and called and no one answerrs. One time someone picked up the phone and hung up without answering. This is the WORST customer service I have seen.
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I'm not getting my coupons n news paper from mail like I just to get before! Now I don't get nothing no grocery coupons magazine from grocery stores!!
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I was just in the post office today. This is the closest location to where I live and it is the epitome of why the USPS costs tax payers millions of dollars a day. I got there at approximately 1245, they closed at 1. Ruby saw me put my book into the packaging at the counter. I asked for the cheapest option. She told me the cheapest option was Priority and that it would be $10. I confirmed that there was no cheaper option. She said "NO cheaper option for where the package is being sent" So I slid my card. She said "Well, it's too late now." I asked for what? and she replied "If I had known it was a book you could have sent it media mail" I am blown away at how terrible the customer service is. At this point it was 12:57, a couple walked in wanting to send off a few boxes, they stood in line for a few minutes, then a USPS worker came out and told them they had to leave, the office was closing and they wouldn't have time to check them out because staff had to leave at 1. Absurd.
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Never ship USPS. You can't expect good customer service- it's like expecting it from the DMV. Not going to happen.
• Replied to Meredith

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Shitty ass customer service, and completely incompetent. These people have no idea what's going on, and lose more packages than they deliver.
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Yeah they received my package on 7-14-14 here it is 3 days later and its still not been delivered...just goes to show anything to do with the government is gonna get f***ed up
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Yes this is frighteningly bad customer service. It says above that one must call and make an appointment to renew a passport. I have been calling for weeks. Either the line is busy or it rings and rings. Maddening!
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My frustration is when you stay home waiting for packages and they never arrive only to be told by tracking that package was delivered and no one was home yet they fail to leave a notice so that the person could pick up package from post office. I have been waiting now for 3 days and counting. Tomorrow, I go to post office if package does not come today.
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i live in west l.a. my postman just retired.my dog is on a rope and my neighbor was with her pouring water on her. dog was totally controled. man came yesterday i told him minute she barks i'll always be there, only on rope if i'm here,
he was increably rude, refused to deliver our mail.apt bldg, we all apologized.put dog inside..please please let us have our mail soo very sorry. rude rude man.
. plus he was late delivering the mail we thought he had already been here.
i especially went to his truck 2 times 2nd to ask him to please come back and deliver our mail. he tried to walk around me, not look at me, nasty nasty attitude, was looking to get angry. told him reporting him to his supervisor . fine,, got in truck and left, at no time was he ever at risk of being hurt. tied up also being held by neighbor, i want to report him , WE DO NOT WANT HIM AS OUR MAIL PERSON. no one has ever had a problem we are on armacost 90025.also dog is in training to be a service dog. i am never without her, this is not an aggressive dog.. it was the attitude of this s man. perhaps jamacan. THANK YOU.. b r
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Been trying to get thru to this PO to get the address for our carrier who is ill so we can send him get well cards...no one ever answers the supervisor's phone and the general number is busy 100% of the time (likely off the hook)...supremely incompetent bureaucracy!
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How do you find out where the suspended mail is ? the Mail man left a note on my mail box telling me to pick up the mail at the office but no address, I did try Miramesa , and they have no Idea where my mail is. They used the delivery the day you indicated was your return.
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I've been trying to call this location since they opened, for the last 6 hours, simply to verify the PO Box address, but either the phone is busy or it rings continuously. Where is everyone? I called the customer service number (1-800) shown on the receipt instead, and they said there was nothing they could do, I would need to call the office directly. I said I've been trying since this morning and she yawned on the phone while telling me she could not help. So the only option is to drive to this location just to verify an address? What horrible customer service!
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Phone just rings and rings and rings. no one answers. no answering machine.
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They have no sense of urgency. I always have to wait FOREVER in line. They are friendly but when it's during peak hours, they need to work a little faster and less chatting. I do not go to the post office to chat, I go to the post office to mail my stuff and want to just be in an out. Also, I noticed during 11:30 am - 1:00 pm which is the time when most people have time to go to post office because it's during their lunch. They take lunch as well and usually there are not enough people working. Why can't the assign more people to work during those peak hours? Shouldn't there goal be providing efficient service to the public (tax payers)?
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On May 21st I went in person to this post office and was assisted by the counter agent in filling out a temporary change of address form. I paid a sizeable amount of money for this service I was assured that everything would be just fine. After almost 3 weeks, I have yet to receive a single letter. I sent my sister over to see what the problem was - since nobody ever answers the phone at that location. My sister informed me that my postal carrier only this morning received my temporary change of address form. He had been delivering my mail to my regular address and when the mail box became too full, he brought all the mail back to the Valley drive location and placed it into a large mail bin. It was only then that he noticed, or was given, my change of address form. I'm going to demand a refund. I have never seen a business run with so much disfunctionality.
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mailing a package here is a 30 minute ordeal....
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This is a good post office, the clerks are very friendly and the wait in line usually isn't terribly long. The parking is kind of a drag but its very easy and safe to get there by bike if you're nearby.
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Where is this alleged pick up area that is open at 7am? Everything on the building is shut at that hour, if you walk around to the sides, it's all the trucks and closed-off areas.
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What kind of useless post office doesn't answer their phone? After about 90 rings I nearly went deaf in my good ear with the loudest high pitched beep ever, but no one actually helped me.
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Some of the delivery drivers are incompetent too. I have had multiple packages returned to the sender, despite a good address. In all instances, the delivery driver didn't even attempt to deliver the package to my house. I would much rather have companies mail my packages using UPS or FEDEX.
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Raritan Mail Post Office is TERRIBLE! They are so lazy they won't get out of their car to deliver mail if they can't reach the mailbox.
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This post was meant for Raritan, NJ (not Raritan Center mail)
• Replied to Jones

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If I can gave 0 rating i wanna do it
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I have a package it should be delivered Monday may 5,but it's more than 5 days now not moving from the sort facilities,very fraustrated I keep calling the vendor to help and resolve my problem,they help me...the problem is from the USPS it takes too long,and it should be 2 days express mail...we already out of town....very upset that we didnt get it before our vacation....rating 1 star
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Absolutely terrible customer service, they constantly redirect your calls and fail to deliver your packages. Its your responsibility to get your own package that you PAID for to have SHIPPED to you. I hope they close down, they don't deserve their jobs here at all.
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I always dread going to this post office. They are rather slow, which is ok but there is one particular lady there that is quite unfriendly and not very customer service oriented. I actually feel a little scared every time I am waited on by her...usually, I try to go all the way to a different post office location but that does cost extra gas money. Wish I could just have a friendly positive experience there.
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I haven't met one friendly postal worker there yet. But one lady in particular was not just rude, but actually quite mean! I avoid her at all costs.
• Replied to Lisa

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Wow I just had a mailman at my front door talking on a Bluetooth/ ear piece about his personal life isn't going very good. The discussion was done on my porch!!! I guess first time for everything!! Unbelievable!!!
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I don't know about other neighborhoods ;but they aren't delivering mail to mine . I found out from a passing motorist after not receiving mail for several days. that I needed to go to the post office to pick up my mail because the boxes were inop. I did not see any notices posted or received anything stating they are not delivering. And then when I went to pick up my mail I was treated like I was bothering them.
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How much does it cost to mail a letter from Gainesville Fl to Toronto Canada?Gina Hawkins
sustain77@gmail.com
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The worker Lorie is rude and unprofessional, always in a terrible mood, treats customers horribly. I asked if I could put a return address she said no, took my package and said we are closed I'm done.
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I went for a passport service for my familly. The dysfunction of this post office start with the Supervisor on Duty. The passport Agent left unattended the premises A rude and pathetic service that has not excuses whent on and on ! MG
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When we have a substitute on and a lot of ppl don't have mailboxes so they suppose to put it in between doors well we had a mailman on today and because he dint have a mailbox I told him to slip it under his door he told me oh I'm not going to do that and took his mail back I'm reporting him
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I just came from 3157 Coney Island Ave Ste 1, Brooklyn, NY 11235 and I am really upset from a post worker Allean , she is very rude and it is not a first time, I brought to the post office 4 packages, that I payed already through Ebay and asked her kindly, can you please give me recite, because 2 weeks ago my packages were lost or stolen and I want to be sure that these packages will be scanned..... woman was very rude and talking like - Listen to me, I will not do this, I don`t care, take your packages and go to another post office...... she scanned only one package and that`s it..... I am really surprised that people can be so rude.
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I was going to head over to the Post Office to drop off some mail that really needs to get out today. However, after reading these posts I really don't think I have the energy to come across such a hostile woman. Has anyone brought this to the attetnion of base officials? I can't believe something can't be done about her attitude, nor do I think it is appropriate for her to sit and watch tv druing her work hours.
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Not only is she rude, if she is watching TV and you try to get her attention she scowls and scoffs at you as if you are interrupting something important you are keeping her from. Even if you only need a stamp she weights the letter, you pay for the stamp she hands it back and tells you to drop it off at the box outside…
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This post office sucks they don't require signatures they just leave packages out front and they disappear they need to check this post office out and start requiring signatures and not leave packages out doors
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4/11/14 We got no mail today, Friday. It is now 7:30 at night and we and our neighbors (no one) received any mail. Of course they are closed and no answering machine on their phone. Even the -1800 number does not answer calls. This is really bad!!!
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The post office phone number that is listed (212-267-1543) is not in service. Please update.
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This has to be the most useless post office I have been to. Customer service reps barely speak English, the do not forward mail half of the time when there is a forwarding address on file. The delivery drivers are the only decent part of this office. All the front desk people answer questions they know nothing about and give people false information. Just plain lazy people that seem like they have entitlement issues. I would be more than happy if they fired or transferred everyone and started over.
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answer the damn phone
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I have tried to call Harwood Heights post office - a pleasant lady answered my call. My request was addressed the very next day. The lines are long at times. I have only good things to say about this Post Office. Ryan, T. Mr.
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My signature delivery parcel is still missing! Note with tracking info. left Monday was presented Teusday when post lady told me it was with delivery. She took the tracking note to tell delivery to try next day. Wednesday went to post at 10:00 and told again that parcel was with post delivery. talked to delivery man at my house who advised my parcel had not been given to him. Assured me he/they would find it but no response yet after closing at 5:00. Allen Dunn; 5105 22nd St. N. Arlington Va.
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Same as other post offices: no one answers the phone. I have to get a passport, but can't get an appointment. ... or even help. I even went to a local post office and was told all appointments are "booked" for next two weeks. Jeeeeez!
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Message from seller: Hi ji6lee5,
Thank you for your purchase of eBay item #321332738451. I appreciate your business!
Regards,
belicina.crystal
( item: 321332738451 transaction: 1238613979011 )Paid on Feb-26-14 $66.22 Free1$66.22ePacket delivery from Hong Kong Estimatdelivery: Wed. Mar. 12 - Tue. Mar. 18P.S. Please send Tracking number, and more info Delivery ?Jay H Lee /s/jayhlee 3/19/2014 Thanks
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Spoke with the most inconsiderate employee today who would not let me complete my sentences and refused to help me with my package. She continued to yell at me repeatedly until I hung up the phone.
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I have tried calling thepost office and no one picks up Sheffield P O 9738393811
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It would be grand if they would pick up the phone when it rings!
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The 48105 green road post office is the worst post office. The employees are incompetent. The manager is horrible. They do not do anything to help out the costumer. They are all extremely rude and they all give different information regarding the same issue. They always mess up my packages. They suck big time.
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I been calling USPS regarding some packages im missing & today March 5,2014 the manager answer my called (Washington Station) & she provided the worst service ever didnt want to provide her name & as soon as i told her about her service she said i can't help you & clicked on me. Being rude about everything NO TYPE OF EXPERIENCE. If she's a manager she should be setting good examples i say it because i am a manager. WORST EXPERIENCE EVER.
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wow....why are none of the phone numbers working? postal service losing money every year by the billions and you cant even keep your correct phones numbers up to date? pathetic.......
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never answer theIr phone or respond to emails....
NEVER
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maybe they are all on break!!!!!!!!
• Replied to mmm

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Waiting for saturday delivery to my home. Mail person is not here yet. When is the latest they will deliver today?
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Maplewood carriers are moving to the Union post office. What sense does that make? Oh yeah, management has no sense!
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tell me why the mail driver foe West Schaffer Road will run through snow and deliver mail to some and not others. 2 inches of snow in front of my mailbox and he drives right by. We have pictures where he drove through deeper snow on Autumn Street. Does the Mail carriers pledge not apply to him?
"Neither rain nor snow etc' will keep us from our appointed rounds". We feel he picks and chooses where he wants to deliver. This needs to be addressed.
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Why is my mail not being delivered. The whole neighborhood North Chevey Chase, MD) has had no mail deliveries since Thursday, February 13, 2014. It is now February the 19th. I have important medicine and other documents that normally come via the USPS. The phone(s) at our local post offices are always busy and no one seems to be able to help or even care.
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would be nice have your mail delivered on time. here it is nearly 6 pm and still our mail not picked up? yet prices go up.?
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this location is under staffed to say the least. seldom are all windows open and the one or two clerks are not sufficient to handle the volume of customers, often 50 or more in line waiting patiently for over an hour to mail their orders. not satisfactory.
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horible, every time i had a debit card issued to coincidentily all 3 of them never made it to my mail box.
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Today I stood in a line of 9 people with one clerk waiting my turn to send off a 3 day and a certified letter. Carol immediately noticed where I was missing the address on the front of my envelope although I had the card and track slip completed and my other envelope ready. She curtly advised me that I would have to step away to the counter behind me and put the address on the envelope and called on the next person right in my face. I stepped to the back of the line and waited again for 3 other people so I could complete my two transactions. I advised Carol that her behavior was rude. This person needs lessons in customer service. Just because the post office is a government position does not give her the right to treat people rudely. I am quite positive that she never smiled to all 13 people. I was not the only person slapped on the hand and sent to the back of the line. How rude. I am a paying customer and deserve to be waited on professionally and assisted if I've missed something, not treated like a naughty child and penalized. Give that job to someone who will appreciate the opportunity to serve. After all, she could have processed my completed second transaction while I put an address on an envelope.
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No need for rudeness but customers who don't follow directions hold everyone up. Do it right the first time.
• Replied to Sandra

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Just stopped to mail a package and was greeted with a disgruntled "we're closed". Um, OK. I can use the automation. Can I borrow some regular tape? No. Only selling tape. I decided to take my business across the street to UPS. $4 less than USPS, tracked and the tape was free as were the smiles. Get it together USPS.
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There is no link to report problems! Why not?
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Great Post Office. As well as all of the Staff, our Postman and Postwoman too. Very professional, helpful and kind:)
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Nobody likes to answer the phone in Malta
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Do you do travel visa photos
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Since December West Brooke area (97ave to 102 ave and coral way to 16St.) aproximately, has had post person. Lately the mail truck is racing from house to house and the mail guy is wearing headphones and does not respond when spoken to.
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My Christmas Angel was Randy Birkhimer, he went out of this way to make my parents at Glendale Terrace very happy he found there Christmas Box sent from Florida locked in the mail room and delivered the package to their apartment. I want to thank him so much since I am in Florida and can not be at home in Toledo at least the package I sent home made it there in time for Christmas. Thanks Again Randy.
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They absolutely refuse to simply pick up a phone, which is most likely due to the fact they know they will have to work, and that work entails fixing all their massive screw-ups.
Postal employee, please do not spend unneeded time wondering why branches are closing and government workers are losing their cushy jobs!
Sincerely,
Still Waiting For My "guaranteed " Package from two days ago.
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I have been having trouble with them losing packages of mine since April. Around graduation time, three cards ended up missing along with a delivery from Old navy. Now a priority delivery I mailed on the 17th that was supposed to be delivered to my family in another state by the 20th is missing. I keep calling the 1-800-number getting the same message I get when I check online...it's at a sorting facility in Bloomington....going on three days, now. They don't answer the phone and when they do, they tend to be rude and rush you off the phone. When you go in person, they tend to be nicer while giving you the run around. I really hope my little sister, nieces, nephews, and little cousin's Christmas isn't ruined because of the post office. I was quiet about the incidents around my graduation but I am going to be really upset if they ruin Christmas. Who do you complain to because I am sick of dealing with the people at the post office. I try to see the good in people and try not to think the worse but I feel like there's funny business going on at this location.
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I'm really sitting here trying not to cry. I just hope the package get delivered untampered with and on time.
• Replied to Ms. Frustrated

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IM GETTING MAD THIS IS THE 3RD DAY WHERE OUR SUB DIVISION HAD NOT GET ANY MAIL WE ARE CREEKSIDE OFF CULEBRA AND WESTOVER HILLS. WHAT IS GOING THIS IS NOT A HOLIDAY. GET MOVING AND DELIVER OUR MAIL.
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I concur with BL's post below. I've never come across a Post Office employee who is so openly hostile to customers. This is easily the worst Post Office I've ever come across in terms of customer service. Something as simple as puchasing a stamp to put on a letter draws a sneer - it's as though the employee is reluctantly doing you a personal favor by accepting your letter for the mail.
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No mail again today! Once a week lately, no mail. What gives?
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I returned a package which never was returned to destination I was sent paper work did the paper work still have not received a refund for the lost package I think they are truly the worst
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5+ days with no Mail delivery(I *walked* to the Post office to mail packages, was told my supply packages were already on trucks out for delivery) then no truck ever showed, we are mere blocks from the Office. What is going on with our USPS office? are they delivering to anyone in The Colony? Or Is it just our Neighborhood, Anyone know?
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This is my second time here in two days where the line is put the door with only one employee working. I waited an hour yesterday to be told I couldn't pick up my letter that needed a signature from my fiancé. They need at least 2 employees working during the holidays even on off peak hours. So slow and frustrating!!!!!
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Has postal service stopped due to the icy weather?
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This post office has been closed!! Dec 2013
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You must be confusing this with another post office. I mailed something there in February, and they are certainly open for Business as Usual!
• Replied to Jamie

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Here's my experience with this post office... from omahanews.comJust a quick note of frustration…I’m in the post office at Boystown the other day. It’s a busy time of day. There is a line almost out the door, and I’m in a hurry. I’m sure all of the customers were in a hurry to some degree or another. Very few folks I know desire to spend their time in the post office. So, anyway, I wanted to get in, conduct my business, and get out.The employees there were clearly not in a hurry. Oh, my land, you’d have thought they were working under water. Every move an effort, every motion a decided and difficult task.What really burned me is that there were only two desks open, and this was during the lunch rush. I could see quite a few other employees working in the back, behind the front desk.Look, I’m just an average citizen, post office master, or whatever you’re called, but here’s an idea… bring the people in back up front, at least during the rush, and then let them go back to their jobs in back! It’s called customer service. It’s called good management.To extrapolate, this is how I know Obamacare will never work. Government does only a few things well. Let me back up… there are only a couple of things that government should be doing in the first place, like waging wars and printing currency. For other activities, we need competition. Competition sharpens service and improves products. This then feeds demand, which then lowers prices. This, ultimately, lifts the standard of living for everyone, including liberal Democrats, though they will never give the free market credit for it.I left the Boystown post office keenly aware of why the post office will lose Saturday service, and why it will eventually be a relic of the past. It will soon go the way of the phone booth and the buggy whip. Something better will come along. That’s called creative destruction. That’s the free market.The United States Postal Service lost $16 billion in 2012, and I’m not so simpleminded that I blame poor customer service in Boystown for its eventual demise. But know this, postmaster, you’re not helping yourself. Your days of working like a slug in the mailroom are numbered, and justifiably so.
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i just had dave the letter carrier mace my 8lb dog while the 5 year old and her mother stood next to him because the dog was barking at his feet. I asked for his supervisors name and phone number and was refused. his supervisor said to call the police if i bothered him any more. I said ok lets wait for them, dave just walked away. I then called the post office and left a message,no return call. my dog cant open his eyes,and the little girl is crying.
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OH. MY. GOD. Idk how you didn't sock him in the throat
• Replied to terry thomas

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bad service! asked for mail box keys and it has been over a week since i requested them, and even they can not explain to me why they are not ready yet! It is so frustrating! Hopefully the management will do something about it!
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I think it is wrong to deliver to a business in late afternoon since many of them depend on getting their checks into the bank by deposit time. Due to reorganization of routes our money is now available to us 1 1/2 days later than normal.
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This is the WRONG number
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Some of the staffs at this location are stinks! They like to ignore customer's question/request and personally attack you for not literate or whatsoever which is definitely not true. They made people frustrated and angry.
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They never answer the phone! I have been calling since 10 am, and is now 3:31 pm.
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I have tried to call the Harwood Heights Post Office - its impossible. I wanted to tell them that Their first drive up box, facing South, as full. It was not picked up at the time indicated. This use to be a very efficient Post Office until you let people go and installed the self service machines. What a shame!!!
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how can I find out when the mail at my house gets delivered? I need to tell the mail man he is putting my
mail in the wrong mail box
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Why the hell if my friend send me a paded pack envelope from deep in Jersey close to Philadelphia Pennsylvania that's fine but when it comes to New York and I needed to come to Long Island City zip code 11101 why would it pass my zip code and go to beghpage New York like 30 miles in Long Island and then from there come back to Long Island City why wouldn't it go to elizabrgh New Jersey on the post office on 34th Street or the post office in LIC on 21st Street instead of going all the way to Long Island and then back again what's the point of that???
please enlighten me on that
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Ditto. I arrived a few minutes before closing time to pick up a package at the Lockhill Station, but they would not let me in. They told me to go to a side door to ring a bell, but 40 minutes later no one had answered the door. I called the 800 number and it rang for about 15 minutes and had recordings until a person in California answered. The person at the locked door also said they could not retrieve the package, even when they repeatedly unlocked it to let others go out. Closing earlier than advertised seems to be a recurring problem. It is difficult to pickup a package when they don't open early enough to go before work. It is even worse that they close early making it impossible to pick up during the week at all. The person at the 800 number said they sometimes close early when they have customers waiting and so they can put mail on an outgoing truck before it departs. All signs of management problems that do not priories customer service.
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I so enjoy the staff there.I have been going there for years.Its true they can get busy,however if people dont like a line go some place else! Hyvee at 156th and Maple...However Ive had to wait there before and did not get the service I get at Boystown.
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Horrible service. The woman working was so rude. I have no idea how she could have gotten hired on base. No respect for service members at all.
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NOT GOOD at answering the phone. They lost package of mine and are not helping me locate it.
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Do NOT go to this location. The manager is horrible and will cuss you out!
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If you can avoid going to the post office at eutaw shopping center do so. The employees at this office are the rudest I have ever encountered. And don't even think about going during lunch hour OR you better bring your lunch and have it while in line because you'll be there that long.
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I live on 119th road and since our regular postalman has retired our service is greatly deterioated! Our mail now arrives a 4:55pm or later! Why is this happening? I hope you are not giving the lady a larger area to cover! If this is the new route I am not satisfied! I just spoke to someone in timekkeeping and he said this could be the way the route is set up! This is a lame excuse! Everyone should feel the lateness of receiving their mail LATE! There should be a rotating delivery system! I am pretty sure the POSTMASTER GENERAL is not receiving mail at 5PM!
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The above Tel# 407 396 7001 is always busy. I have been trying it over & over for three days.Called a national # and they gave me the same # to call.
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Is the mail service off north calf rd by maize stone rock second shift? looked at 4:30 and again at 5:45? We have had our mail boxes broken into 5 times due to what we inconsisent delivery times some days 3:30 and most times at 4. We need to be consistent please.
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I am unbelievably frustrated. Trying to talk to somebody who works here via the phone is absolutely impossible. When you call their "contact number" it takes you to a recorded message that has no options. It just rattles off some information about passport applications and then hangs up. If you call their toll free number, its all automated with a voice recognition system that has limited options. I'm simply trying to TALK to someone about a package that went missing, and I can't get in touch with anyone who actually works at the post office.
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CANNOT ACCEPT NON DELIVERY OF PACKAGES TO SARATOGA ACERS. MANY OF US HAVE HEALTH PROBLEMS THAT REQUIRE MEDICATION THROUGH THE USPS. PILLS AND PACKAGES COMMING MANY TIMES A WEEK. WE CANNOT AFFORD TO RUN TO MALTA EVERYDAY. NOT ONLY THAT, FIRST WE RECEIVE A NOTICE TO PICK UP THE PACKAGES LATE IN THE DAY, SO WE CANNOT RECEIVE OUR MEDICATIONS UNTIL THE NEXT DAY OR WHEN EVER WE CAN MAKE IT TO MALTA.
I STRESS, THIS IS NOT A GOOD IDEA.
WHAT OTHER SUGGESTIONS DO YOU HAVE FOR US.
MAYBE A LOCK BOX WOULD DO.
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Retarded persons working on this Facility. They hold my package going to Atlantic city NJ.about one week, and I still can't get yet, When they sent my package, instead to sent To Atlantic City, they sent to Medford, and Medford sent back to Bellmawr again. Bellmawr USPS employees if they are not drunk, they are under drug effects. Tracking Number: 9400110200830910206161
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I understand you may be frustrated with the service at this facility. But to call anyone "retarded" is just ignorant. If you have a complaint that one thing, but to be insulting to people for any reason is uneducated and incompetent. If you had this approach dealing with the situation, I am not surprised you had a problem. I think you maybe a part of the customer services issues you have. I don't think all the individuals you deal with are drunk, on drugs or are retarded. Please don't use the comments section to show off your ignorance.
• Replied to Max

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Do not use this post office if you can. Go to your local
office where they understand customer service.Counter personnel cannot be bothered to wait on you because
it will interfere with their social time.I waited in line while three workers looked at photos. Now I
understand why they are talking about closing this site.
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Try to call for 2 hrs and no one answer.
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Closing at 5:00pm on Saturdays doesn't mean locking the doors at 4:55pm. I guess we don't need Saturday service after all.
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Absolutely terrible. There's 10 people in line in front of me with only 1 person working! And the one employee has no sense of urgency, like we all came here just so we could wait in line all day. If anyone else did business this way, that business would go under!
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This is the worst post office ever, there customer service needs some revamping, there employees need to learn some mannors and courtesy, just because you work at a place for a long time doesn't give you the right to disrespect, snicker, and make fun of your customers. Horrible service. Nothing but a bunch of gabbering women being loud and obnoxious.
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Ive about had it with this post office, service is always slow, one man there is very rude, and the footmen who actually stop by the house just throw my mail on the front step, and dont actually attempt to put it in my mailbox.
Ive also had "missed pick up" slips left on packages, and no one knovked or rang the door bell.
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She also thought I was crazy to try and pay for a stamp with a 20 dollar bill.
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The lady who runs this post office is the most rude person I have ever encountered!
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Good thing that you were able to share this kind of information. This would really help many people to know what location does those medical center located.
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no longer there
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This post office has been closed.
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The employees at this post office are some of the most miserable examples of indifferent mouthbreathing government employees. If this location is any evidence, I'm shocked the postal service hasn't gone out of business already. Im not certain how these mongoloids manage to staff both the DMV and this post office, but personally, I hope the all lose their jobs and pensions. They deserve neither. There is a UPS store less than 2 miles from this location. I can only hope that whomever reads this can benefit from the knowledge of its existence. Sadly I could not, and had to endure the unending purgatory that is the Milford,CT Post Office
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is the zip for P.O. boxes at Lincoln P.O. 01773?
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How do I sign up for the PO Box for the business I'm starting though?
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STUPID! At least put a big sign up that you have to use the automated stamp machine to get a date on your tax mailing. Someone told me that on my way out after dropping it in the self serve mailbox. This place has always been operated until midnight on april 15!
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This Union Avenue office in 38104 is no longer open. It has been closed for quite some time. USPS, please update your website.
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The mail person should know what to do when a mail box door is broken, my mail box door was broken and the mail person left mail in the box, not letting Riverbay know that the box was broken, and the mail person should have either come to our apartment to give us the mail directly, NOT to be left in the mail box that is broken.
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I have found my mail opened many times. It is a violation of privacy and I really wish it would stop. I was expecting a package and when I checked online the status read delivered. I could believe that they would leave it in the hallway in a five unit building. When I went to the post office they were rude. She went to check for the package and came back with the package. She then said the mail carrier decided not to leave it but she had already scanned it. She explained that is why on our website it states delivered. To me it look like they wanted me to believe that someone in the building stole the package because they had intentions to steal it. Just today I got a letter from America General Life Insurance and it was opened. How frustrating this is.
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the northgate p.o. has been closed for months.  why don't you update this site so you don't inconvenience more people.
4700 northgate blvd.   closed up for good.
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Sad part is, it moved over a year ago. I live downtown near Broadway station and the 15 minute drive to Discovery is much quicker that waiting in line there. Does the Sacramento Postmaster, Jeff Lelevich, have a clue? 
• Replied to Chris

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Worst Post Office in DC.  There is only one employee who thinks it's appropriate to display multiple crosses and have both the radio and television on at all times.  Her hours are not 9-4:30, instead they're about 9-1 and then 2:30-4:30, which means that she gets an hour and a half lunch break.  During that time you are not allowed to enter the Post Office space, thus you can't even grab a box to mail at a later time and she will not answer the phone if you're calling with a question. 
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When delivering parcels to a foreign country, how do we know where to collect them?
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I just called the Town and Country Postal Store and I'm thrilled to report that after only one ring they picked up the phone. Carol was very professional and without hesitations was able to answer all passport renewal questions I had.
• Replied to Daniel Zambezi

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Phone number occasionally goes to fax, but is correct phone number.
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hours are wrong. you cannot use the automated post office after 5:30PM
 
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Phone number updated.  Old number listed was 510-251-3373, and was disconnected.
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