New Kensington Post Office

501 11th St, New Kensington, PA 15068

Contact Numbers

Phone: 724-335-8174
Fax: 724-335-1253
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours







Lobby Hours
PO Box Access Available

Monday 6:00am - 5:45pm
Tuesday 6:00am - 5:45pm
Wednesday 6:00am - 5:45pm
Thursday 6:00am - 5:45pm
Friday 6:00am - 5:45pm
Saturday 7:00am - 4:00pm
Sunday Closed

Last Collection Times

Monday 5:00pm
Tuesday 5:00pm
Wednesday 5:00pm
Thursday 5:00pm
Friday 5:00pm
Saturday 4:00pm
Sunday Closed

Passport Appointment Hours*

Monday 10:00am - 3:00pm
Tuesday 10:00am - 3:00pm
Wednesday 10:00am - 3:00pm
Thursday 10:00am - 3:00pm
Friday 10:00am - 3:00pm
Saturday 11:00am - 12:45pm
Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call or schedule online.

Bulk Mail Acceptance Hours

Monday 11:00am - 1:00pm
Tuesday 11:00am - 1:00pm
Wednesday 11:00am - 1:00pm
Thursday 11:00am - 1:00pm
Friday 11:00am - 1:00pm
Saturday Closed
Sunday Closed

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Street Parking
  • Passport Appointment Hours

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Arnold
1740 5th Ave
0.4 mile away

Parnassus
360 Freeport St
0.5 mile away

Creighton
1029 Freeport Rd
0.9 mile away

Springdale
896 Pittsburgh St
1.2 miles away

Reviews

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I had a gift card stolen out of the Christmas card from my dad from Florida. Lady at post office claims it had to be someone at the Pittsburgh PA post office before it came to New Kensington. They closed up the card and put packing tape on the envelope to seal it. Who uses packing tape???? The post office employees!!! At least I got the card but would’ve been nice to get the gift card as it maybe the last gift from my dad as my dad has cancer.
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Tracking on my 3 foot $400 package said delivered 11/10. I saw the mail man drive off, Package not delivered. So where is it? I called Amy Monday, She would take care of it. Have heard nothing. Called 6 times today, no one answers the phone. So much for $44.97 Over Priced shipping. What a Fricken JOKE
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I have been waiting for a piece of certified mail to be delivered for 2 days. It shows it on my daily email photo of my expected mail. I just looked up the tracking number and it shows ready for pick up. The post office is closed. Does the postal service not deliver certified mail any longer? I didn't know I had to pick it up. There was no indication. I've been waiting for two days at home for it to be delivered.
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I recently tracked a package that was said to be delivered however it was not and I need help locating the package where ever you did deliver it . Any help would be appreciated , thanks
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I had not changed my address on a store credit card. Package was shipped to my old address. I called the New Kensington Post Office. Problem solved with three minutes of talking to Rich! Five stars!
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My packages are constantly thrown into the snow or left by the road. The past 4 packages have been ruined the items froze and exploded! These packages were over $500 ! Not to mention they said place by the door! Funny how the office phone is busy for hours on end and you can’t get thru to talk to an employee
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I did not receive two packages that were supposedly delivered to my address on October 23rd, 2020. I live in the back so if they were left on the front porch anyone could have taken them. What I want to know, is if there is a way for you guys to track my packages if I provide you with the tracking #'s?
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I did not receive my package that was to be delivered on 12/22/2019. When checking it stated the there was no access to my driveway or front door. There is nothing blocking either one. Also that same day my mail was delivered to the wrong house, my neighbor, and their front door is not available. You got the wrong house. I need my package prior to Christmas so it must be delivered to MY house not a wrong house before the end of business day 12/24.
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I have just tracked my phone coming through the mail. It stated that the mail carrier can not reach my door. There s nothing blocking access to my sidewalk,driveway,doorway or mailbox. What's up?
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Please tell me what is going on with the postal service. The cards I am mailing from the Lower Burrell location are not being delivered to the recipients (I mailed 3 on Friday, January 19th and they still have not been received as of today, January 25th). I also mailed a card to my neighbor on December 15th, to this day (January 25th) she still has not received it. I just received a Christmas card on Saturday (January 20th) that was mailed at the beginning of December which was stamped by the post office on December 29th. We continue to receive other peoples mail (sometimes from other cities) and when placed back into the mail box (highlighting the correct address), it may be days before the carrier takes it, sometimes he has to be asked if the piece or pieces of incorrectly delivered mail has been taken. If we are receiving other peoples mail, there is a great chance others are receiving ours. The prices of stamps, etc. continue to rise and the service continues to decline. Also, please mention to your carriers not to walk so close to the houses. Our carrier is walking past our living room window every day which makes us very uncomfortable and we are not the only ones in this neighborhood that have noticed this. I did mention this to one of your carriers approximately two months ago, but not sure if it is the same carrier that continues to do so. I would appreciate a reply to this email to be certain it was received and read. If you have any questions, please don't hesitate to contact me, either by email or by phone (724-335-7376). Thank you.
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Carrier reported a package was delivered and it was not. Called and spoke to a supervisor who says he must of forgot! WTF! Are you kidding me? He didn’t forget my regular mail! Unacceptable! Awful service from mailman who lied decitefully by reporting a delivery then the supervisor wouldn’t suggest to pick up when I could of been there in 2 minutes! Instead I must go in morning. Bet your bottom dollar I’ll be there taking names and titles! Unreal! Lousy business NK post office!
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This place is a joke my mail comes from here and the mail man are not only lazy but they don't seem to have a care in the world ! I go days with out mail and when u call to see why they push it off as if it's not their issue !!! I am getting hold of someone higher up to get this place shut down or get their shit together ! And to top it all off who gets mail at 7 pm at night Bc I do it's bullshit and I can't stand it this place needs shut down !!! Or something needs to happen !!!
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Since we've a moved here in october we've had nothing nothing but problems with our mail and it not being delivered to us actually they were returning our mail to senders it's a huge headache our mailbox is labeled and I e personally talked to the mail man and called several times to make complaints and still nothing has changed next step contacting the postal inspector this is so frustrating..
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How did you get in touch with the postal inspector? I am so frustrated and need to get my delivery straightened out also. Any more suggestions on going to someone higher?? Thank you.
• Replied to Heathet

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The few times that I've gone into the Post Office in New Kensington I've had nothing but good experiences. I guess I set my expectations low and was never disappointed. :)
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Contrary to everyone else's experience, I've only ever had positive visits to this branch. I've always been treated with respect, and the staff seems to be very courteous.
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These people are the worst. I go for several days no mail delivered or picked up. I have had time sensitive items going out and they were late thanks to these lazy peopke
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Worst mail service i have ever seen they are lazy and rude god forbid a day goes by without getting everyone elses mail because the mail men are to damn lazy to walk to the next house
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