Mail is frequently delivered to my neighbor even though both of our mailboxes and drives are clearly marked. When I call the Tualatin office to let them know about it the phone just rings and rings. Ever heard of voicemail? When Sherwood was doing it we had excellent service.
I worked with an Asian American woman named Elizabeth, and received some of the most racist treatment I have ever faced in my life.I was mailing out a Mothers Day Card for my mom on the east coast. I am Hispanic, of Puerto Rican heritage. As I handed the envelope to Elizabeth, she scoffed with a rude attitude and said "What is this? a MEXICAN envelope?" it was a pink envelope with a card inside, and she just looked at it again and again, saying "Is this mexican?" and I said "What? I don't even know what you mean by that". She just kept asking if it is mexican, and I said no, and then she said "What's inside?, its not a regular envelope", and before I could even answer that it was just a mothers day card, she weighed it and said Its 94 cents. Then I went ahead to pay with my credit card and she was like "Its not signed, show me your id", I told her it was in the car and I was willing to go grab it, and she rolled her eyes and then proceeded to scold me about how my jet blue credit card should be signed.I just want to say I work for a high end company, I was on my lunch break and she treated me like such racist crap that I was completely floored. I will never be treated this way again, and I expect a follow up from your office or I will continue reaching out unto higher ups.
Monday I received three magazines that I reported missing. Where do you think a tabloid could be when it is sent for delivery at the correct time. This has only been happening since the last year when you replaced my regular delivery lady with a truly rude and abrupt blonde woman. whose route is 97062 Tualatin oregon
I hav been in this neighborhood since 2009 and until the past year there was perfect service. The new delivery woman is a disaster. I get wrong packages and a postal box stuffed with small parcels and mail to the point of tearing the mail to get it out when there is an open package box doing nothing. Is it any wonder why the post offices are in the red with service like this?
I understand that this s the busiest time of the year at the post office. When I arrived at the post office this morning there were 2 of 4 windows open. Both windows had a customer at it that each took nearly 20 minutes to assist. Now this would have been fine, except there was a gal who came out from the back 2 or 3 times and went to one of the unopen windows, did a few things and went to the back. It is not good customer service to follow this practice. She should have and could have opened a window for 10 minutes and helped people in line. Once those two customers were gone the line moved very fast and smooth. The employees at the open windows were very nice and helpful. But something should be done about helping each other and the customers out.