Trying to call this office is ridiculous. EVERY time I've called I've gotten transferred and then it immediately hung up on. This is incredibly frustrating. I had to call the 1-800 #, and am now on hold for (going on 20 minutes). Why even give a phone # available if you're not going to answer it?
This is ridiculous: NO MAIL delivery in (7) days! What the heck? How many of us can just stop doing our job with NO explanation to your customers, for a WEEK & expect everyone to understand because of the weather? What happened to the PO creed, "neither rain nor storm nor dark of night can keep the postman from his route"! The carriers have had 7) days off! The second the weather & roads were passable, everyone should have been on double duty shifts, if the management had been planning ahead. What the heck happened to carriers getting out and walking to deliver? On the east side where I work, our late middle age carrier, has NEVER missed a day in the worst weather & walks the entire route!
This is the worst office to call. I have called several times and it's always busy or just rings. I don't understand how we could get no mail for nearly a week. Friday you come and then Saturday you don't. I prepaid for packages to be picked up and I cannot get a word out of anyone from this office about pickup and delivery.
Why doesn't the motto "Neither snow nor rain nor heat nor gloom of night ..." apply to our mail carriers? Day 3 and still no mail service! It's not that bad out there today. Same thing happened last week and last year. I've put out mail for pickup every morning and brought it in every night. Are you going to guarantee on-time delivery for my Christmas cards?
I lost my packages twice within past few months. No help from the postal employees in this branch. The tracking number shows it was delivered but I never found it in my mailbox. Every time I call, they will tell me they will look for my package and return me a call, but they never return calls. and no solution was offered.
This branch has the best service in the area, they are always friendly and are eager to help you. Yes they do have long lines, but all the PO's have lines . The delivering crew get the mail out on time and are really fine people.
This office is not respective to your mailing concerns. They choose to not "listen" to your mailing issues. I.e not receiving mail for several days. They immediately try to pass along concerns to other employees. Carriers will put others mail in your box. No follow through is ever done. I.e asking a contact number to follow up in addressing issues