Massillon Post Office

333 Erie St S, Massillon, OH 44646

Contact Numbers:

Phone: 330-837-8323
Fax: 330-837-5880
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours



Bulk Mail Acceptance Hours

Monday-Friday 9:00am - 3:00pm
Saturday-Sunday Closed

Pickup Services Hours

Monday-Friday 8:30am - 5:00pm
Saturday 8:30am - 1:00pm
Sunday Closed

Lobby Hours

Monday-Sunday 12:01am - 11:59pm

PO Box Access Hours

Monday-Sunday 12:01am - 11:59pm

Last Collection Times

Monday-Saturday 5:00pm
Sunday Closed

Self-Service Kiosk Availability

Monday-Sunday 12:01am - 11:59pm

Carrier Facility Hours

Monday-Friday 7:00am - 5:00pm
Saturday 7:00am - 4:00pm
Sunday Closed

Passport Acceptance Hours

Monday-Friday 9:00am - 2:30pm
Saturday-Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo if no available photo hours listed.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call.

Passport Photo Hours

Monday-Friday 9:00am - 2:30pm
Saturday-Sunday Closed

Global Express Guaranteed® Hours

Monday-Friday 8:30am - 5:00pm
Saturday 8:30am - 1:00pm
Sunday Closed

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Burial Flags
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Global Express Guaranteed®
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Packaged Stamps
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Priority Mail International®
  • Lobby has Copier
  • Lot Parking

Visit our Links Page for Change of Address, Hold Mail/Stop Delivery, PO Boxes™ rentals and fees, Rates on Postage Stamps and Freight/Shipping, Holidays, Bulk Mail, Money Orders, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Navarre
33 Canal St W
3.0 miles away

Country Fair
4025 Tuscarawas St W
4.0 miles away

Jackson Belden
4420 Dressler Rd NW
4.1 miles away

Brewster
120 Main St SW
4.5 miles away

Reviews

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A refusal to deliver shouldn't be registered as a result of snow when there is snow that is high or has been plowed by the city in front of the mailbox. That isn't block and by following the tracks they can get close enough to make deliveries. They left a notice so they can leave the mail!
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I am just trying to find out what the increase in the rate for my po box is. They notified me that there is an increase, but didn't say what it is! The phone is never answered and there is no information online. Not everyone has plushy postal office workers' working hours, so not everyone can come in just to ask a question.
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They take their phone off the hook all day so they can't be bothered with taking phone calls. Massillon mail carriers don't get out of their trucks when they have deliveries that require signatures. They just leave pink slips in your mail box and then you have to be inconvenienced to go to the post office to pick up the package. Thats if the lazy mail carrier bothered to take it off his truck and leave it at the post office. I went there to pick up a package after receiving a pink slip (and I was home all day and no one rang my door bell), clerk behind the counter couldn't find my package and said the mail carrier must have taken it back out with him. So I went home and left a note in my mail box that I was home and to please come to my door so I could get my package. Low and behold, later that day the mail was in my mail box and the note untouched. The mail carrier even put the flag on the mail box back in its position but he never answered my note. Now I am trying to call the post office to see if my package is there (to prevent a repeat of yesterday) and their phone is busy continuously. It was busy continuously yesterday too. Great service Massillon USPS!!!! Do you have anybody in charge there or do you all just do your own thing and not have to answer to anyone??
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