Troy Post Office

400 Broadway, Troy, NY 12180

Contact Numbers:

Phone: 518-272-7300
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours



Pickup Services Hours

Monday-Friday 8:30am - 5:00pm
Saturday 9:00am - 12:00pm
Sunday Closed

Lobby Hours

Monday-Friday 6:15am - 6:00pm
Saturday 6:15am - 5:00pm
Sunday Closed

PO Box Access Hours

Monday-Friday 6:15am - 6:00pm
Saturday 6:15am - 5:00pm
Sunday Closed

Last Collection Times

Monday-Friday 5:30pm
Saturday 5:00pm
Sunday Closed

Carrier Facility Hours

Monday-Friday 8:00am - 5:00pm
Saturday 8:30am - 12:00pm
Sunday Closed

Passport Acceptance Hours

Monday-Friday 10:00am - 3:00pm
Saturday-Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo if no available photo hours listed.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

Passport Photo Hours

Monday-Friday 10:00am - 3:00pm
Saturday-Sunday Closed

Global Express Guaranteed® Hours

Monday-Friday 8:30am - 5:00pm
Saturday 9:00am - 12:00pm
Sunday Closed

  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Burial Flags
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Global Express Guaranteed®
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Packaged Stamps
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Priority Mail International®
  • Lobby has Copier
  • Street Parking

Visit our Links Page for Change of Address, Hold Mail/Stop Delivery, PO Boxes™ rentals and fees, Rates on Postage Stamps and Freight/Shipping, Holidays, Bulk Mail, Money Orders, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Watervliet
145 16th St
0.5 mile away

Green Island
137 George St
0.6 mile away

Cohoes
101 Mohawk St
1.8 miles away

Lansingburgh
2 116th St
1.9 miles away

Reviews

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I guess "DO NOT BEND" means "shove into box"
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on or around March15th I gave a prepaid package to my postman to return for me. On this day he was even more RUDE than usual. Rather than stopping when I flagged him at my mailbox he kept going and then stopped. I have to walk down the street to give him the package. When I got to the truck he very RUDELY asked if the package was wrapped up correctly and if the return label was attached. he scanned the package and threw it in the back of the truck and rather than moving swo I could get past him he stayed there and I had to climb thru the snow bank to get back to my house. I don't know who this guy is but he should not be dealing with the public. On several occasions, while outside, I have said hello to him as he went by, I know that he heard me and he completely ignores me. My concern now is that my package has still not reached its destination and I do not have the tracking number. Thanks for listening. Next time I will know better and make my returns via Fedex or UPS.
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WHAT IS THE POINT OF A PHONE IF NO ONE ANSWERS!!!!!!!!!!!!!!!!!!!!!
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SO i RECEIVED NOTIFICATION MY PACKAGE WAS UNDELIVERABLE AS ADDRESSESED # 9361289688090156733442 I AM A SINGLE RESIDENCE AND THEY DELIVER MY MAIL EVERY DAY. i AM TRYING TO CALL THE POST OFFICE. THEY ARE OPEN UNTIL 3:30. ITS NOW 3:10 I HAVE BEEN CALLING FOR 10 MINUTES IT JUST KEEPS RINGING AND THEN HANGS UP, AND I JUST DIAL AGAIN WITH THE SAME THING HAPPENING. THAT IS RIDICULOUS.
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