Rochester Post Office

1335 Jefferson Rd, Rochester, NY 14692

Contact Numbers:

Phone: 585-272-5953
Fax: 585-272-5870
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours



Pickup Services Hours

Monday-Friday 5:00am - 7:00pm
Saturday 6:30am - 2:00pm
Sunday Closed

Lobby Hours

Monday-Sunday 12:01am - 11:59pm

PO Box Access Hours

Monday-Sunday 12:01am - 11:59pm

Last Collection Times

Monday-Friday 7:00pm
Saturday 5:00pm
Sunday Closed

Self-Service Kiosk Availability

Monday-Sunday 12:01am - 11:59pm

Carrier Facility Hours

Monday-Saturday 7:00am - 5:00pm
Sunday Closed

Passport Acceptance Hours

Monday-Friday 11:00am - 4:00pm
Saturday 9:00am - 1:00pm
Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo if no available photo hours listed.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

Passport Photo Hours

Monday-Friday 11:00am - 4:00pm
Saturday 9:00am - 1:00pm
Sunday Closed

Global Express Guaranteed® Hours

Monday-Friday 7:00am - 7:00pm
Saturday 8:00am - 2:00pm
Sunday Closed

  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Burial Flags
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Global Express Guaranteed®
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Priority Mail International®
  • Lobby has Copier
  • Lot Parking

Visit our Links Page for Change of Address, Hold Mail/Stop Delivery, PO Boxes™ rentals and fees, Rates on Postage Stamps and Freight/Shipping, Holidays, Bulk Mail, Money Orders, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Rochester Carrier Annex
1335 Jefferson Rd
0.0 mile away

Loehmanns Plaza
1900 Clinton Ave S Ste 25
1.4 miles away

Henrietta
25 Goodburlet Rd
1.7 miles away

Metro
116 W Main St
2.9 miles away

Reviews

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Answer your phone! idiots!
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This post office is horrible.No one ever answers the phone
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ANSWER YOUR PHONE!!!!
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Why have a phone if you don't answer it???
Why require an appointment if you don't answer the phone to make the appointment?
I really would like to know.
Fustrated
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Why are home mail deliveries so late. Our mailman usually delivers our mail around 6:30 PM. This is ok in the summer because it's warm and it's still light out. But 6:30 when it's pitch dark out and blowing snow is not a good time to trudge out and get the mail. Can't you put more carriers on the route?
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Doesn't anyone at the Post Office ever answer the phone?
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