Penfield Post Office

2080 Fairport Nine Mile Point Rd, Penfield, NY 14526

Contact Numbers:

Phone: 585-388-1920
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours

Bulk Mail Acceptance Hours

Monday-Friday 10:00am - 2:00pm
Saturday 10:00am - 12:00pm
Sunday Closed

Pickup Services Hours

Monday-Friday 8:30am - 6:00pm
Saturday 8:30am - 2:00pm
Sunday Closed

Lobby Hours

Monday-Sunday 12:01am - 11:59pm

PO Box Access Hours

Monday-Sunday 12:01am - 11:59pm

Last Collection Times

Monday-Friday 5:00pm
Saturday 3:00pm
Sunday Closed

Self-Service Kiosk Availability

Mon-Tues Thur-Sat 8:30am - 11:59pm
Wednesday 8:00am - 11:59pm
Sunday 12:01am - 11:59pm

Carrier Facility Hours

Monday-Saturday 7:30am - 4:00pm
Sunday Closed

Passport Acceptance Hours

Monday-Friday 11:00am - 4:00pm
Saturday-Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo if no available photo hours listed.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call.

Passport Photo Hours

Monday-Friday 11:00am - 4:00pm
Saturday-Sunday Closed

Global Express Guaranteed® Hours

Monday-Friday 8:30am - 5:00pm
Saturday 8:30am - 2:00pm
Sunday Closed

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Burial Flags
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Global Express Guaranteed®
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Packaged Stamps
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Priority Mail International®
  • Lobby has Vending
  • Lot Parking

Visit our Links Page for Change of Address, Hold Mail/Stop Delivery, PO Boxes™ rentals and fees, Rates on Postage Stamps and Freight/Shipping, Holidays, Bulk Mail, Money Orders, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

East Rochester
206 W Commercial St
2.0 miles away

1614 Penfield Rd Ste 2
2.2 miles away

770 Ayrault Rd
2.2 miles away

Fairport Retail
6740 Pittsford Palmyra Rd
2.6 miles away


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I did not realize the Postal Carriers were permitted to use the handicapped spaces when dropping off and picking up the mail. We would prefer these spaces were left for the employees who require them and not used so someone can park close to the door.


This is not a complaint of my office specifically but of the entire USPS. I can't even send this feedback to them because their server is apparently down and will not allow me to contact them.
I contacted you about a package being
lost. Your answer to me was basically, sorry sometimes we lose things!
Luckily, the company I ordered from is very accommodating and has agreed to
reship the items and will this time use FedEx instead. It is my
understanding that the USPS is struggling immensely. Maybe instead of
cutting delivery days and staff you should take a look at how you
operate. If your only function is to deliver the mail and you fail at
that then what good are you? Then to add insult to injury, your
"customer service" (in quotes to illustrate the fact that this term
is used loosely) is atrocious. Your only response is to say
"oops!"?? This is the FOURTH time you have lost something (one
time being an important title) and the FOURTH time you have done NOTHING to
resolve the issue. Way to go USPS! At least you manage to deliver
my spam credit card offers daily and my copy of Dairy Herder Magazine to me
every month (I am not a dairy herder and live in the suburbs, not sure how I
ended up on that subscription list)!


If your waiting on a package I hope you don't live in Penfield, may or may not get delivered most likely you will have to leave work early to pick it up yourself. This never happened in Webster or Ontario, funny on how post offices very on how they are managed. Penfield gets a big 0

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