Very unprofessional. Ida was rude, and impatient. I realize that firing a federal employee takes an act of God, and I don't wish this on her. However, her supervisors need to give her a wake up call or take her out of her current position and put her in to something that she does not interact with customers. Everyone has bad days but based on the other reviews this does not seem like an isolated event.
I asked her a couple questions and she seemed put out. I asked for a paper clip and by her body language you would have thought I asked her for her first born child. I attempted to take a picture with my phone of my envelope I was sending out, and she nearly ripped my head off (for lack of better terms). "YOU CAN'T TAKE PICTURES IN HERE!!!" If she didn't want me to take a picture she could have handled it in a more professional manner. Whether or not I was in violation is not the matter here, its how she handled it.
Again, this photo that I attempted to take was of my envelope. The direction in which I was pointing my phone clearly would NOT have included any employees. Nor snapping a single photo would have held up the line, which was one or two people at the time. I have copied and pasted some information regarding this topic from the USPS web site below.
*Photography and Filming for Personal Use
Informal snapshots from handheld cameras for personal use may be allowed at the postmaster’s discretion provided that there is no disruption to Postal Service operations and that the pictures are taken from areas accessible to the public. In these cases, no prior permission is required from the Office of Rights and Permissions; however, no lighting or scaffolding may be set up, and no picture can depict any Postal Service employee, customer, security camera, or cover of mail (i.e., the exterior of a mailpiece, which would show customer name and address among other things). Postmasters may restrict any and all photography if they determine that it is disruptive or there are potential security concerns.
If you are into soap operas, one of the men at this post office will tell you his personal romps with his girlfriend when you come in to just buy stamps or mail something. No thanks - I dont want to know. PLEASE don't tell me your personal info. I never asked to hear about it.
Customer service is horrible at this post office. I asked for 1 piece of tape to put on a box and the employee refused to give it to me. The roll of tape was laying right there. She just wanted to push a whole roll on me to purchase. She would not let me have 1 piece of tape. I have spent over $20,000 in shipping over the last 3 years at this post office. Usps customer service has really gone down hill. I will use FedEx from now on. They have no problem letting me have 1 piece of tape.
Our mail carrier on Locust St. skips our entire street when he doesn't feel like delivering mail. Last Friday and again today (Saturday). I have medicine coming in the mail today for my dog now she won't get it until Monday. I am so angry, all the vets closed at 1:00 PM. If anything happens to my dog it's going to be WAR.