Someone needs to do something about this post office. I am a business owner and my business depends on the post office delivering my products to my customers. I shipped an order on Nov. 18th. the tracking says that it went out for delivery to it's destination on the 20th. It is now Dec. 5th and I have been trying for 5 days now to contact someone to find out where the package is. Nobody answers the phone their and the message machine says that the mailbox is full. I am close enough that I can hand deliver another package to my customer but where the hell is the original package. I have googled this location and found that this is a common event at this location. This is very concerning to me as I am a business that depends on mail delivery and Kearny is considered a main hub. Something needs to be done!
I called yesterday to let them know that my package should have been sent to Kearney, Nebraska instead of Kearny, NJ. The guy I spoke with on the phone did not even let me explain my situation, was very rude, and told me that my package was in route to Nebraska. Did not even look for my package or anything.
Found out today that my package could not be delivered do to an 'Insufficient Address' which I tried to tell this guy. Very disappointed and upset with this service.
Also, I tried calling the number provided for this post office and it goes straight to a busy signal.
I've just had another bad experience with these rocket scientists too. They keep passing the buck with my packages between there & Bayonne's brainless wonders. Their tracking website is never correct, it's no wonder they are sinking like a lead balloon!
This place is a joke! My package has been sitting here for over a week and has not moved! I paid for priority mail 2 days it says delivery date Friday and today is wendsday and my stuff Is still sitting there! Complete bs
I ordered a textbook from someone located near this post office the end of feb. The package arrived at this located on the 4th of March and the shipping information stated I would recieve my item by the 6th. I live in MS. It is still listed as located at this post office. I am very upset that the item has not moved in three days, as I needed that book for my current class. I had to contact the shipper to inform them that I will be ordering from someone else. I will think twice before ordering anything listed with a NJ address.
This post office is the worse! My package has been around the United States twice now. Been waiting on a package from Ca. going over two weeks now and I just found out it's back in Ca. once again, a third time. Unbelievable!!
I am appalled that I can't get a human being at this processing. Where is my package? It was to be delivered on Wednesday and it's now Friday. I was bounced around the automated system for 1/2 an hour. I will continue to call until I get an answer.
There has to be some legal recourse i (or anyone else with a similar issue) can take. Paying for express delivery and having to wait a week and a half hen the package has made it from California to NJ in 2 days... it's entirely unacceptable. I live an hou from Kearny, what is the hold up? are they pig headed, lazy or deliberately obnoxious? every USPS should fire everyone but tellers and drivers and have all workers replaced with robots. Incompetent swine.
This place has got to be the biggest joke going. Packages arrive at this dump and sit there for two or three weeks before they actually leave, if they actually leave. I cringe every time I see a package traveling through this joke of a post office. It's no wonder that USPS is going out of business. If this place is indicative of how the USPS services are run nation wide, then they will soon pass into history. It's a shame people will forget the long standing success of the USPS of the past and will remember places like this garbage dump. I am not sure who is in charge here, but USPS needs to re-evaluate their pecking order ASAP and put someone in there with some brains.
I totally agree with Grace..a month ago. I have constant problems with this Kearny facility receiving packages.. Packages leave this hub and come back to the hub and leave again. I will give it a one third star because every once in a while, they do get it right. Just a horrible facility. Maybe the employees need more training. You pay the merchant for the order, they do their part in shipping it out, BUT once it reach Kearny, NJ you are pretty much screwed. You are on a wing and a prayer that someone will get it right.
If I could give a 'lesser than' star, I would have. This facility does not deserve any stars. I should have received my package on 12/6/13, and as of this date (12/9/13) and time (6:50 PM) I still have not rec'd it. I purchased the item on 12/2/13. It shipped on 12/3/13. It took 2 days to go from Springfield, Missouri (12/3/13) to Kearny, NJ.(12/5/13). I live 50 miles from Kearny. Why is it taking so long to travel this short distance? I pray to God they didn't lose it. I need this i... view moretem in order to finish my Christmas cards. This facility should be dismantled and/or restructured. It is a disgrace to the USPS and the Fed'l Gov't. They knew it's the holiday season and they should have an appropriate number of staff to handle the increased influx of letters, cards and packages. This is not a free service; we pay for it. The cost continually increases and the service seems to get continually worse. There is just no excuse for the poor way this facility is operated. Very frustrated and unhappy.