My experience with the Collingswood post office service has been less than ideal. Over the last 4 months I have noticed a severe decrease in the delivery of my mail. Meaning, I will be out of town for a week or two due to work and return to ZERO mail in my mailbox. I used to have the post office hold my mail for me, but two individual times they delayed in "finding" my held mail for over a week. I just returned today from being gone for 3 weeks and again, ZERO mail. How can I combat this? No one knows where my mail is and this just doesn't make any sense to me.Last note, I constantly have other people's mail in my mailbox.....not even close to my address. Maybe that's where all the mail is going? Collingswood really, really needs to improve this mail service. It's out of control.
I wanted to voice our frustrations with the "Sunday Delivery" offered by our local branch. More than a dozen times now have we ordered something from Amazon with the Sunday Delivery option only to find it never is even attempted to be delivered even though we receive an email that says otherwise. This Sunday (yesterday, October 4th), we were home working in our front yard and painting our porch - our mailbox is attached to the side of our house. We were there ALL DAY and since there are two of us and a barking dog who always is alerting us to the arrival of the mail, we know for an absolute fact that there was NO delivery attempt made, yet again we received an email stating otherwise, even going as far as to say there was a note left on the door. There was not. I NEEDED this delivery so that I could complete a project for my job this Monday morning and yet here I am still sitting and waiting for my delivery because when you call the post office that's all they tell you you can do. It is far too frequent of a problem and it's extremely frustrating. I paid an extra fee to have delivery over the weekend and will not be reimbursed because the post office CLAIMS they attempted delivery when in fact that was never the case. SHAME ON YOU! I want to support the post office and help them to stay afloat but it's very hard to support them when this is the way they conduct business. There are several employees I do love and think do a great job (my parents also live in Collingswood and their post man is TERRIFIC!), unfortunately ours is not.
one of the worst post offices that ive had the displeasure of dealing with...Never open when you need them, and mail delivery is so late in the day (for our business) as to make it a joke. Nwever answer the phone, unless they purposely publish the wrong number. These guys make Mayberry feel like NYC
I shipped a package from here last Thursday, the tracking #. Is wrong and the package was never delivered. I have called for several days now to only get a busy signal, guess they leave the phone off the hook all day! And the national phone number won't make a claim with out the right tracking #!!! USPS is a joke anymore, no wonder fedex and ups have taken over! I will never use this office again!
I went into this branch twice yesterday and their system was down, so I could not get something weighed for postage nor buy stamps with a credit card. I called later to find out if the system was up to save myself another trip. No one answered after about 30 rings. Same thing this morning - no answer. So much for customer service and accountability. No wonder USPS is in trouble.