I just went in to get a passport and the clerk that helped me (I think his name was Jerry) was very helpful and had a great attitude. He made sure all of my documentation was in order and took the time to thoroughly explain the whole process to me and answer any question that I may have had.
AWFUL, AWFUL, AWFUL.....the only non-swear words I can use T describe this office. Rude desk clerks, inept management, and their organizational skills are surpassed easily by 3rd graders. Go elsewhere, your packages/mail (and sanity) are safer ANYWHERE else!!!
We my husband and myself have two houses and so there is a lot of forwarded mail between two v. different addresses. I have two last name and because this I guess a v. important document from Romania was just sent back there, and now my Romanian pension is suspended. The post office on Washington St. has to add my maid name ASAP to their info. about forwarding and considering that "Gaftoiu Potter Rodica Elena is the same person as just Rodica Potter.
Dover, NH Post Office is generally a great place to go, the staff is extremely helpful except....Cathy. What a rude woman, offered no help to ship an international package. I left the post office so upset and generally I leave there on a positive note. She needs to be terminated or minimally not allowed at the service desk.
Due to a death in the family I wasn't able to respond to a voice message I got a couple days ago, Alice was the one who contacted me. I was just on the phone with Nate and was informed my package was sent back. I find this a bit absurd that no one could wait for me to respond... money wasted.. ðŸ–“ðŸ–“ðŸ–“ðŸ–“ðŸ–“ðŸ–“ðŸ–“ðŸ–“ðŸ–•
An ABSOLUTE abomination on the service they provide. I live at 25A East Concord st Dover, NH. Called to complain that the TAXES that I am supposed to have out by April 15 haven't been picked up from my mailbox for three days now; two of which the mail carrier never even showed up to deliver mail. When I called to have a word with someone I was HUNG UP ON by a woman named ANDREA. Complete and total incompetence. If you have a job to do in this country YOU DO IT. Working for the United States Postal Service should carry with it a sense of pride that these people just don't seem to understand. These people couldn't carry my goddamned lunchbox. Specifically to Andrea: YOU ANSWER PHONES LADY, if you cant hack that step aside and get someone in there who can.
November 20, 2013 12:30pm. I 100% agree with the comment below. The gentleman answering the phone is incompetent, rude and not helpful. First the package was not found, then when I repeated the number it was found but the information was 5 days old. I was then informed that the USPS tracking system is not in sync with the customer's tracking information. According to my tracking information the package is at the post office for 2 days but they can't find it.