Instructions for renting a post office box list options for personal identification. However, once we got to post office, the worker pulled out a different list of criteria for identification. Why doesn't PO box application match the enforced criteria?
Does any one know how to file a complaint about their mail carrier? We have had the same carrier for years and never had a problem. We now have a new carrier and we get our packages left on the garbage can, rubber banded to the mailbox in inclement weather, etc.
I should have listened to all the other Google reviews about the Mint Hill post office. At the busiest part of the day (lunch period), this USPS only had one cashier available. I waited in line for 30 minutes to return a package. Right at the moment when there was only one person in front of me, the manager (at least I think that's who he was) came up to me and said that I would have to get out of line and purchase a roll of tape just to close the top of my small box. I have NEVER purchased tape just to secure the top of boxes at USPS. Each one that I have ever visited since I was a child always provide a small piece of tape EVEN if my box was already taped closed. So not only did I waste my lunch hour on this minor errand, I also had to return back to my office with this package just because he refused to give me a piece of tape. I was furious and I swear I will never return to this location. The staff here are inconsiderate and thoughtless, certainly not a representation of the USPS customer service I have experience since childhood.
I agree The staff at this location are very dry and no customer service skills no compassion for the customers. I missed my passport appointment and I asked the lady could she squeeze me in but she didn't even look at me when she responded
• Replied to Kay Glaze
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