Sent my daughter a Mother's Day card, May 11, 2017 in a Priority Mail hard cardboard mailing envelope to ensure it DID NOT get torn up as others have done in the past. Well, the extra money I spent DID NOT ensure it did not get bent because she got it from her mail box BENT and covered in a brown liquid, actually still wet !! (This is not the first time she has received damaged cards delivered via USPS is why I'm writing this review.) THIS IS TOTALLY UNACCEPTABLE!! We consumers pay a lot of money to mail items especially via Priority Mail to ensure our recipients receive items timely and in the condition we sent it in!! From now on when sending her items, even a card, I will use UPS so that I can ensure the items arrive in the condition I put them into the envelope. This is ridiculous!! Also, filing a complaint with USPS Headquarters. I should be able then to show pictures of the damaged envelope and card and at least get my $6.95 back if not the full insurance amount of $50 as insured by the USPS.
There is a black lady that works at the front counter with old "Vern" at the Ocean Springs USPS. I have observed her when I'm in line and watched and listened to her give customers attitude and lie to them for months now. Example: an elderly lady told the lady at the counter that she had not received a package that the sender told her had been sent and that tracking showed it had gotten as far as the Ocean Springs post office. This counter lady told her that tracking showed they had not received it. The elderly lady asked her if she could see the tracking and was told "no, we don't do that here". I myself got a slip in the mail saying a package was waiting for me that needed my signature. The counter lady told me "good thing you're picking it up today because we were going to send it back tomorrow", I asked "really, after just one day"? she said "tracking shows it has been here since Jan 24th". When I got home I looked at tracking. They had forwarded it to tampa then orlando, mobile, gulfport, and it had arrived back in OS the day before I got the slip in my mailbox.
I'm not happy with how the usps at Ocean Springs work at all.I suppose to get my 2 package today.But they didnt delivery them.I checked on the website and it said "undeliverable address".This happens couple times already.And I do have my name and my husband name in the mailbox.I don't understand why they dont check it,and they also put neighbor's mails in our mail box.I am not happy at all with this.The usps should talk or do something with them.