Troy Post Office

2844 Livernois Rd, Troy, MI 48099

Contact Numbers:

Phone: 248-619-1598
Fax: 248-619-1550
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours



Bulk Mail Acceptance Hours

Monday-Friday 11:00am - 12:00pm, 12:45pm - 3:00pm
Saturday-Sunday Closed

Pickup Services Hours

Monday-Friday 8:00am - 7:00pm
Saturday 8:00am - 2:00pm
Sunday Closed

Lobby Hours

Monday-Sunday 12:01am - 11:59pm

PO Box Access Hours

Monday-Sunday 12:01am - 11:59pm

Last Collection Times

Monday-Friday 5:00pm
Saturday 2:00pm
Sunday Closed

Self-Service Kiosk Availability

Monday-Sunday 12:01am - 11:59pm

Carrier Facility Hours

Monday-Saturday 8:00am - 5:00pm
Sunday Closed

Passport Acceptance Hours

Monday-Friday 9:00am - 12:00pm, 12:30pm - 6:00pm
Saturday 8:00am - 9:30am, 10:00am - 12:30pm
Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo if no available photo hours listed.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call.

Passport Photo Hours

Monday-Friday 9:00am - 12:00pm, 12:30pm - 6:00pm
Saturday 8:00am - 9:30am, 10:00am - 12:30pm
Sunday Closed

Global Express Guaranteed® Hours

Monday-Friday 8:00am - 7:00pm
Saturday 8:00am - 2:00pm
Sunday Closed

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Burial Flags
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Global Express Guaranteed®
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Packaged Stamps
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Priority Mail International®
  • Lobby has Copier
  • Lot Parking

Visit our Links Page for Change of Address, Hold Mail/Stop Delivery, PO Boxes™ rentals and fees, Rates on Postage Stamps and Freight/Shipping, Holidays, Bulk Mail, Money Orders, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Clawson
345 N Main St
1.0 mile away

Madison Hts Carrier Annex
2351 Bellingham Dr
1.4 miles away

Birmingham
1221 Bowers St
2.4 miles away

Madison Heights
29441 John R Rd
2.7 miles away

Reviews

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The postal service ...what there is of it, needs to be privatized!
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On week ends the sub carriers don't want to be bothered with packages so they leave them @ the post office for Monday the regular carrier! LAZY....
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TROY USPS ....STOP PLACING MY PACKAGES IN FRONT OF THE GARAGE DOOR. THEY WERE
RAN OVER TODAY BECAUSE OF YOUR INCOMPETENCE!
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Wow put mail out on Sun for pick up on Mon 1/12/2016 and no pick up it is Wed night 1/1416 and yet the mailman has no gotten the letter. Worst service every
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Call the main number and you get a recording which transfers you to the operator which then gives you a dial tone????? More great customer service !!
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Number listed on Troy Post Office website to call for passports says not in service when you call it?????
Guess thats one way to cut down on customer service!!!!!
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They claim you have to call a number for passport service, and they never answer the phone.. It just rings and rings...no voicemail or anything
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Very bad service. The mail comes very late in the day or not at all. What on earth is happening? Troy needs to revamp its system or do some firing to the postal worker that does not do his or her Job correctly. This is not good customer service. Something needs to change and fast.
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Missing mail....two bills late because they were delivered to wrong address! Thanks a lot! Service sucks!
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Do you think USPS's inefficiency contribute to nowadays' widespread identity theft? Read what happened to my friend and me. I was on vacation so I had my mail being on hold for ten days. When I came back to pick up the mail from my mailbox, I was shocked to find out that there's a stack of mail belonging to another household of a completely different street address, zip code and last name in my pile. From the envelope, I could tell that there 4 financial statements, a check payment, a car registration from the Secretary of State and two advertising mail. I took them back to the Troy office, waited for more than 10 minutes, trying to be a good citizen to make sure thus situation would not happen again. While I was patiently waiting for the supervisor, my friend called me and told me she was there to find out what happened to her check through mail. I told her what happened and she was shocked to find that was all her mail. The lost check was one of them. Finally, mr. David Sutton walked out. I explained what happened and shared my concern the seriousness of the mistake. He didn't offer his name and phone for us to follow up. In order to make sure that someone will follow up the matter, I demanded his name, the surpervisor's name and phone number. We had to tell him to write down our phone numbers to keep us informed. Shockingly, when my friend asked if she could have all her mail back, he didn't check if all mail were if the same address, didn't ask any ID from me friend th make sure the mail belong to her, he just casually said "Sure." How scarcely that we entrusted our important docs to them. Throughout the whole process, mr. Sutton didn't utter a word of apology or try to restore our confidence in USPS. He treated like no big deal and thought of excuses for it. I am sure it is a mistake, but a big and unacceptable one
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no mail received on Iowa drive in Troy, MI on Friday May 30, 2014, Saturday May 31, 2014, and Monday June 2, 2014.
This phenomenon has become a common thing recently.
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again no mail received on industrial row drive 48084 on 5/10/13, the 619 1576 number is perpetually busy
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We did not receive mail (my street, maybe whole neighborhood) on Friday or Saturday. This is Monday, wondering whether we get a delivery today. Roads and sidewalks clear, what is wrong. When I call the No. 248-619-1576 it tells me for my zip code to call 248-524-6945. When I call that no. it says that number is no longer working and to call 248-619-1576. Really!!! What is going on? Why can't we contact anyone? I have now been on hold for 15 minutes with the "Customer Service" no. Not what I would expect from the U.S. Postal Service.
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Why no mail delivery Friday and Saturday - 2/21/2014 and 2/22???? This is crazy! Can't count on getting my mail out on time without driving it to the post office??
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No delivery or pickup at my mailbox for about a week and my bills are now late. The workers at the office are all akin to the types of workers you encounter at the Secretary of State. Lazy, fat "minorities" with GED's they probably bought online. Reason #5,683,683 why the government sucks.
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Shame on you.
• Replied to IcemanKuklinski #Detroit #Stra

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I have tried calling every number they give, no answers, more recordings,no help!
I have not had mail since jan. 4th. It is now the 10th. I live in Troy , 15 mile and dequindre area, north/west corner. All streets are clear and sidewalks and drives are clear, have been since Monday nite on the 6th. What the hell is going on? Now you are going to raise postage .003 at the end of the month? Get your act together and work on your customer service
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Bad customer service. Called many a times to inquire regarding the mail delivery. Nobody picking up the phone.
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Been trying to contact post office and it is a joke. Haven't had any service since Saturday Jan. 4th. Don't know what the problem is but other cities in the area have been able to deliver. This is Thurs. January 9th.
• Replied to Another Frustrated resident

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No mail delivery since Saturday. This is Thursday. After many attempts to call, someone picked up the phone after countless rings "accidentally" while trying to make an internal call. Cannot even guarantee mail delivery today! Says they are working on the problem. When asked what the problem is says," I am sorry I don't have an answer for you."
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I moved to Troy a year ago and I don't been know where to begin with my complaints. Sent christmas cards out last year that kept coming back saying wrong address and they weren't the wrong address. I finally took them to the clawson post office and they were able to send them. Last February I received a Christmas card in the mail that was post marked back in December. My mail continues to arrive between 5-7PM. Now, no mail at all for THREE days. Get it together.
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On the phone with the Troy Post Offices right now where I was greeted by a machine that told me to call 248-524-6945 if I live in 48083, 48084 or 48085 for service. Guess what! According to the recording this is not a good phone number. Called the main post office again where I finally got to a mesage that told me to hold for an attendant. Well it rang 50 times and no attendant! We have not received any mail in 3 days now and though the recording claims they are open until 7 I can't get an answer. What happended to "Through wind and rain and sleet and snow"? Service is non-exsistent! No wonder so many people use online delivery and email. All this and they keep raising prices. Our mail too now comes well after five on a normal day and now none for 3 days. I see I'll have to figure out how to have things sent to me by computer delivery. Shame on the post office :~(
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Within the past few months, mail arrives later and later - post 5 p.m.... until yesterday 12/4/2013 when it didn't arrive at all! Attempts to reach the PO have been futile. Really concerned with service.... but don't know where to turn. Any ideas? Zip code 48098-1766 - Troy - Houghten St. - S. Blvd. and Livernois area.
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We had our mail held from 06 June to 10 June.
We were very satisfied with the service from USPS.
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Here it is 70+ degrees with clear weather and no mail. I put out mail to be delivered at 7:00 a.m and it is still there in my mail box on the curb. Apparently, the help doesn't report for work.
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