The carrier who delivers parcels to me can leave them in either the lockbox intended for this purpose or at my front door. Several times recently the carrier has left a parcel in front of my garage door, where I can easily back over it without knowing. I asked the carrier in one case not to do this; she replied with a very defiant, pouty, and uncooperative attitude that leaving parcels in front of the garage door is her option. How can I get this changed for my address?
I have a locking mailbox. When I have a smaller parcel, like a 9x12 envelope, delivered it is jammed into the mailbox slot, half hanging out. Other times any thicker mail is jammed into the mailbox.
Anyone going by could take anything falling from the mailbox.
Is it too much trouble to place it on the front steps, at the front door.to ensure delivery.
I waited on a package to be delivered. The postal carrier did not ring my doorbell-however left a slip. I called the 800 number on the slip only to learn there is nothing that can be done by the customer service representative-after holding for oven an hour. I called the Main Street Office in order to schedule a redelivery-only to receive no answer. This is very frustrating and an inconvenience due to the lack of someone not doing his/her part.
I have had problems with the Laurel Post Office since I bought my house in Laurel in the year 2000. Instead of trying to put all of these problems in one review, I will send several reviews.
For the last several month delivery service, never good, has gotten progressively worse. Its is probably "payback" because of the number of times I have called the post office complaining of service.
Latest occurrence: I called the Laurel Post Office at 7:18 m. Sara (?) answered the phone. (I have had interaction with her before). She was rude and before I had even discussed the recurrence of the problem with delivery service and informed her I would be filing a complaint, she said (in a nasty manner) to go ahead and do so. She then hung up on me.
Called to find out about a package that was received at the post office. Wanted to pick it up instead of of having it delivered tomorrow. Renee answered the phone. I could not have had anyone more rude and ignorant to speak to. So unprofessional and nasty. The attitude it absolutely unacceptable. We don't all work in a post office - so we don't all know how the rules work. Explaining it to a patron is part of your job - otherwise - DO NOT answer the phone. I have always loathed going to the Laurel Post office for this reason - no one there is ever friendly in any manner. Renee just reinforced that. GO TO THE SAVAGE POST OFFICE!! THEY ARE NICE!