This post office SUCKS. My husband had an important piece of mail sent as "priority" express shipping from the MVA & the postman tried only twice, a week apart, to deliver it before returning it to the sender.
The note they left on the second attempt was left in our mailbox, not on our door, and was marked final notice even though they are supposed to try 3 times before returning to sender.
By the time we saw it in the mailbox it had already been returned to sender (only a 2 day window was given to pick it up at the post office), and we now have to pay to have a new document sent from the MVA again.
When I called the post office, all the employee said was that he "didn't know" & offered no solutions or help.
Paying for "priority" shipping did nothing but waste our money & worsen this headache.
They also routinely deliver mail to us for a guy with a similar name to my husband's who has never lived here.
We had wife's parents living with us, so their mail was forwarded to here (Frederick, MD). Her parents recently returned home and we attempted to turn off mail forwarding. Except, now my wife's mail (her maiden name is also her middle name) is being sent to her parents' home and the Fred-neck post office CONTINUES to be totally inept about getting the process resolved! Bills, tax forms, everything and anything that has the inlaws's name anywhere in the "to address" is being forwarded and, go figure, the post office continues to have no clue how to resolve. Too bad we don't have other options....yet...
Several times my mail isn't picked up. Just this past Saturday, I put mail in with the flag up. Was in there before 8am and was still there after 5pm. Just got off the phone with the Post Office located in Frederick, MD. The person said, if they have no mail to deliver, they are not required to pick up mail even if the red flag is up. I said, whether you have anything to deliver or not, if the red flag is up, you still need to do your job and pick it up. Laziness at its finest. I complained and the person said they would mention it to the mail carrier. I mean, if your not going to pick up out going mail, why the hell do we need you anymore?
I have a package which should be a box that is 3.6 lbs. But the only thing that i have by post office is a booklet in my mail box . i have no idea where my package has gone , and since it was delivered to post office by UPS i'm sure it might weigh 3.6! and it shouldn't be just a book!. Where is my package USPS ? Did you guys just opened it and sent me the book which must be inside the box? and kept the other stuff?
My outgoing mail has not been picked up on several occasions, even when I put the flag up on my box...is there some new rule that mail carriers only deliver and don't take outgoing or are they just clueless as to what the flag signifies? That would suggest a lack of proper training. Yesterday I placed mail to go out, raised flag, came back later and flag was lowered, new mail in box sitting on top of my outgoing mail. What the what?!! Good thing I didn't have anything particularly time-sensitive among the few items I was trying to send out! This has happened before and I had to load up kids in car, including one with special needs, to get to a post office by 5.
I have the same problem! My mail never gets picked up... even though I always put the flag up and often try to stick it out the slot. I have to drive to the nearest box or office to drop it off. So annoying!And, they won't accept my "return to sender" mail. I get a lot of mail addressed to the previous owner of our house. I tried writing "return to sender" across the front, but it all got redelivered to me after I sent it back. Then I tried putting a notice on my mailbox that has our names and asks for mail addressed to others to be returned to sender, but they still drop mail addressed to the previous owner in our box.
• Replied to Frustrated in Spring Ridge
Best PO in Maryland. Everyone is so friendly and helpful. I've never waited at all when I've been in there, even on days with long lines-- they are always sorting and moving along by types of task, always with a smile. A real pleasure to go there. Great when moving to town as well; got new keys almost immediately, faster than expected, and they handled mail holds wonderfully.