Derwood Post Office

17533 Redland Rd, Derwood, MD 20855

Contact Numbers:

Phone: 301-527-1103
Fax: 301-527-1105
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours



Pickup Services Hours

Monday-Friday 9:00am - 5:00pm
Saturday 9:00am - 1:00pm
Sunday Closed

Lobby Hours

Monday-Friday 9:00am - 5:30pm
Saturday 9:00am - 1:30pm
Sunday Closed

PO Box Access Hours

Monday-Friday 9:00am - 5:30pm
Saturday 9:00am - 1:30pm
Sunday Closed

PO Box Delivery Time

Monday-Saturday 10:00am
Sunday Closed

Last Collection Times

Monday-Friday 5:00pm
Saturday 1:30pm
Sunday Closed

Passport Acceptance Hours

Monday-Friday 10:00am - 3:00pm
Saturday-Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo if no available photo hours listed.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call.

Passport Photo Hours

Monday-Friday 10:00am - 3:00pm
Saturday-Sunday Closed

Global Express Guaranteed® Hours

Monday-Friday 9:00am - 5:00pm
Saturday 9:00am - 1:00pm
Sunday Closed

  • Burial Flags
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Global Express Guaranteed®
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Priority Mail International®
  • Lot Parking

Visit our Links Page for Change of Address, Hold Mail/Stop Delivery, PO Boxes™ rentals and fees, Rates on Postage Stamps and Freight/Shipping, Holidays, Bulk Mail, Money Orders, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Washington Grove
111 Washington Grove Ln
1.4 miles away

Gaithersburg
21 S Summit Ave
2.0 miles away

Suburban Window Scv
16501 Shady Grove Rd
2.1 miles away

Rockville
500 N Washington St
2.1 miles away

Reviews

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I had also called to make a passport appointment at the Derwood Post Office. The receptionist that took my call was nice at first but then quickly became impatient with me after asking a question about appointment dates. After we scheduled the appointment, she abruptly hung up before I could ask more questions. Customer service could be better.
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I called to make a passport appointment at the Derwood Post Office and spoke with a representative named Tammy, she was completely rude over the phone. Even after remaining calm on the phone, she continued to have a bad attitude on the phone. I advised her not to speak to customers the way she did with me. We were going over dates of available appointments and our phone line was not so clear, I told her "I'm sorry, can you repeat that again" and then said once again "I'm sorry, can you say that again, I'm having a hard time hearing you" and as she was repeating herself she got into an awful attitude about it, started speaking to me in a loud, angry, exaggerated voice. Once I told her to not speak to me that way, she yelled, "do you want the appointment or not" and I said "yes, but you shouldn't be speaking to me that way". She then asked for my information, we had originally selected an earlier appointment date with an afternoon time before she became angry, once I told her the appointment was for 3 people she moved my appointment far ahead and to only having morning appointments. I politely told her that's fine because we really need to get our passports and thanked her. She then hung up the phone without saying anything, not even a good bye. This is the worst customer service experience I have received over the phone, it escalated so quickly for no apparent good reason and we only were on the phone for 2-3 minutes, it clear she does not have patience with people and should not be working in customer service. I highly recommend she gets retrained because this is not the way she should treat or speak to people.
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