I HAVE CALLED AND COMPLAINED 4 times since oct. 2016 because they stopped delivering mail to me.. Since then i have been declined for my ssi and my electric gpt turned off because i got no bill also my new registration and plate sticker was returned to the bmv and destroyed so where i live my car was towed also i didn't recieve my recertification for my foodstamps and got cut off of them this month. I even made a damn online account with them last month and still no mail this is ridiculous. And whats even more screwed up housing wrote on the bottom of one of their letters saying please deliver she has not moved. So why is it that they still haven't delivered my mail. The new albany post office needs to get their shit together..
I called the number and got a recording but nothing regarding what I needed. I call the 800 number and got prompt service. 1-800-ask-usps. Or 1-800-275-8777. Hope this saves someone the aggravation of getting helped. ðŸ˜ƒðŸ’ðŸ’
A phone messages states appts are needed to apply for a passport. As they don't answer the phone I guess people are to drive there to schedule an appt? They are having a passport fair on Sat Mar 19, 2016 and I cannot find out the hours. Am I to drive there to ask this question and return again on Sat? And people wonder why the USPS cannot make any money! They should work smarter, not by procrastination.
Automated recording says passport applications are taken by appointment only and then doesn't tell you how to make the appointment. ??? Then when I press "0" to speak to someone no one answers. I've tried this now for 10-15 minutes straight.
A guy named Chris works at this post office and he is going to hear from my lawyer. I have never been so harassed by anybody in my life. I can't imagine the postmaster at this post office would put up with employees who are completely out of line.
If you are going to have a phone # listed as a contact, then answer the phone...tried for one full hour to cancel a passport appointment, but all I got was a recording telling me what the post office hours were, then when I pressed '0' for the receptionist, no answer for one full hour......pitiful!
keep sending my mail down the street then when try to call them to get situation resolved I get no answer I been calling for over twenty mins. now I will also like to add that the people inside the branch are extremely RUDE!!!!!!!!!!!!!
Extremely rude is understatement. After patiently waiting 10 mins for my package (standing there minding my own business, not even in a hurry at all), the manager suddenly came from the back an accused me of getting an attitude and being difficult with the girl who was looking for my package. He said I was speaking to him & her like a child because I was saying my address slowly (so they could understand what I was saying because people often confuse my address). This came out of nowhere and I have never in my experienced such rudeness in the service industry.
• Replied to YOUR MOM
This post office sucks!! Since I changed my mailing address I haven't received n e of mail. I've been dealn wit my insurance about personal business n still to this day, I haven't received my information. Wtf is going on wit my mail?