Postal Locations

I Have to go in there a couple of times a week ... and every time it doesn't fail there are always lines and customer service is an Uknown term to ALL in there! But this topped it today.... My husband walked in he was there before the doors opened so he was the FIRST person that walked in there..all he wanted was to help him mail his passport application and all we needed was to make sure it was completed properly. She gave no attention she told him to stay on the side to address an envelope that was priority.. Ignored him even he was waiting there and until he said do i get a turn yet? All i have is problems i keep getting mail in my po box that is not ours and still happening .. How many times do we need to address a problem. You are paying them to be ignorant that is it - nothing else. Shame shame shame for such a small, beautiful city to have this shameful post office. SHAME! We are paying you to do the minimum at your convenience.

https://www.track718.us/en/detail?nums=92487902336062910005177326&source=XShoppy#:~:text=WOODRIDGE%2C%20IL%2060517%2C%20Shipping%20Label%20Created%2C%20USPS%20Awaiting%20Item WHERE IS MY MOTOR SCOOTER- APPARENTLY IT IS NOT 4 OZ.

i ordered a package 9/18/2023 and it has been shipped to this mailing facility on 09/23/2023 updated on 09/25/2023 arrived back at this facility on09/29/2023. its going a week since my package has arrived at this facility. Now its 10/01/2023 and my package has not moved since, and I live in St. Louis Mo. Someone please tell why are yall mailing facility is not function correctly.

They’ve had my package here since 7/12/2023, today is the 18th, package hasn’t moved. Poor service.

order something from china, got shipped out within 3 days, estimated delivery date was 4/5/23 its 2 days later (4/7/23) and still no package, checked tracking and said package is being held here, got shipped out then at some point, returned here, very unsatisfied like the rest of these reviews

Just like everyone else before me - my package has been sitting there since March 18, 23; left the Woodridge Illinois facility on the 21st, only to arrive back at this location on the 26th. SEND THE PACKAGES OUT NOW!!!!!

My package has been sitting here for 3 weeks how long does it take for you people to ship it out

Is this a fake location, have we all been ripped off?

I have an item that has been at this locate since 01/04/2023. . How do I get my items ? This is ridiculous. I am very disappointed and I’m happy with the service that I have received. When how do we get our items? Who do we contact? This is horrible.

Just like everyone else my package has been sitting here for almost a week I can’t get ahold of anyone and currently I have been waiting 1 hour and 13 minutes for someone to pick up the phone in there open hours and still nothing everyone there needs to be fired 🤬

My package has been sitting in WOODRIDGE, IL 60517 For 7 days now ?! Are you kidding me !! China is faster than this place !

How about fixing the drop box in the lobby...........

My package has also not been received. sitting here since December 10th. I will throw a shit fit. My moms package is also sitting in this facility. My order says 5-8 business days. What’s going on over there???? I need my package! It hasn’t moved since December 22z

It’s unacceptable that you guys aren’t sending our packages out. My package shouldn’t have been there for nearly 3 weeks. We don’t order things just to never received them.

MY PACKAGE HAS BEEN SITTING HERE SINCE DEC 15TH AND THEY WILL NOT ANSWER THE PHONE ?

Wondering why my pkg has been in Woodridge Il post office since Dec 13, has my address on it , tracking number 92124903245031870000488286!Pleease forward to Effingham,Il.62401

Tracking Number: 9214490281670806567753 - my pkg has been sitting in the Woodridge, IL USPS for 5 days without being transfered to another post-office. I am filing a formal complaint with the Post-Master General. This is not right. Thank You for your assistance.

Could please tell your mail carriers to stop shoving oversize packages into my mailbox instead of putting them by my door?? It's easy for them to shove them in but I have a very hard time trying to get them out!

The worst customer service since Comcast. Have not seen ANY mail since December 27, 2021. Went in to speak to someone, got the "company line". Asked if I could just pick up my mail, they said sure if I call first. I have been calling since 8:30am and no one is answering. Have left 13 emails to Customer Support requesting a phone call. Thus far, crickets.

It not bad enough that they don’t deliver mail for days then try to catch up and skip the first day they missed. Now for a second time they are ignoring a mail hold. There is no way to reach them via phone and the wait in line is over an hour

I have a package from modliy it has been there since Nov can you tell me about where it is?

I live in Woodridge, Winston Hills 1 I received mail twice last week and none so far this week. Is there something I need to know about this?

This is the worst mail service I have ever had. No mail for 4/5 days if you are short staffed bring others in from another po. Rain sleet ur snow that is what you say but not true!

We live at 6304 Taylor Dr Woodridge and we are having our drive way and walkway torn up and concrete being placed. Today on my house video camera we noticed the postman walking on the wires they laid before the concrete and I don't want him hurt or anything broke or wrecked. How do we get our mail put on hold till this is complete. Once they lay the concrete down he will not be able to walk on our driveway or sidewalk. Please advise.

Tracking Number: 9205590281670800531209 Your package is on its way to a USPS facility. Sign up to get updates, and we'll send you a delivery date and time when available. USPS Tracking Plus™ Available Status Departed Shipping Partner Facility, USPS Awaiting Item March 24, 2021 at 12:23 pm WOODRIDGE, IL 60517 This package final delivery place is: Vanessa Munoz PO Box 301 Leeds, AL 35094 I need to know the status on this package please. Thank you VanessaT

My package was supposedly delivered May 26 and left in a parcel locker. I have not received it. The tracking number is 936128970709094862389. Can you please find where this was delivered. Thank you

Mail put on hold. Till March 26. Mail delivered today March 19 by mistake. Conf# cah374620008 and cah374620198. 7905 Oakview ln. Woodridge Il. 60517 630-632-9820

The staff at the Woodridge Post Office are amazingly efficient, pleasant and very informative. Keep up the good work Woodridge PO. You are truly appreciated!

Regarding tracking number 74892700221231130513, this package was supposedly delivered to the clubhouse/rental office at Prentiss Creek Apartments on November 19. However, neither BH property management nor Parcel Pending has any record of receiving the parcel in question. Also, whomever I initially spoke to on November 25 was extremely rude and reluctant to assist me. I am not accusing anyone of theft but I did not receive the package or any notification from the office at Prentiss Creek.

Cleared up by phone immediately with a very helpful and professional employee. Confusion was caused by a shipping error on Amazon's part. I feel like a bit of an ass. I retract my comment below in most part. Not entirely, but in most part. :)

Nearly every single time I've placed an order through Amazon (about 5-6 in total now over the course of the last couple years) there has been some kind of tracking and shipping complication while being processed at this USPS location as a result of either inaccurate tracking numbers in their database or a failure on their part to recognize my address. (which is hilarious to me because when I enter my address as it is always written for them, into Google Maps, it shows me exactly where it is)
The first 4 orders I simultaneously placed a while back made it to this facility on schedule but I only received 1. The other 3 were returned to their senders and I was forced to wait an extra 5 days or so for my packages to be irritably sent back by their sellers. 1 of those 3 actually took an absolutely unacceptable extra 2 WEEKS to finally arrive. (i confirmed that the seller on this package re-shipped promptly after it was returned to them in just 3 days. so that was 2 weeks or so of USPS treating my package as if it was extremely low-priority mail after foolishly mishandling it.) I received some respectfully heated e-mails from these sellers, understandably, as a result of the inadequacy of this facility's staff. I was forced to apologize to these sellers for this facility's mistakes.
Now shortly after noon just yesterday, I placed my 5th and 6th orders, chose on Amazon to have these orders consolidated into a single package and opted for the single-day delivery. On Amazon's order tracking page I am told that the package had made it to this facility around an impressive 5:00 AM this morning. It is now currently about 2 hours past the delivery deadline of 9:00 PM that was stated and I am concerned that this might be a repeat of what happened before. That these amateurs returned my package to its seller because they couldn't figure out how to use GPS. Again.
I am making a visit to this facility first thing in the morning, immediately after it opens, to clear this up in person. And I swear to God if they sent it back, someone on the staff here is going to have their morning ruined.Re-staffing is desperately needed at this location. Unless you enjoy headaches, avoid this facility at all costs.

Always an incredibly long line!!!! Most of the time there is only 1 person working. I hate having to come here!

POOR CUSTOMER SERVICE - AVOID I waited in line for 10 minutes to get my passport processed. When it was finally my turn, the guy tells me that I need to come back tomorrow morning at 10 because they aren't taking any passport applications right now, and that I should call first in the morning to make sure it can be done tomorrow.So, after walking out puzzled, I check my iphone and look up this post office's passport hours, and it CLEARLY states they process passports till 5:00 pm - it was only 4:30 when it was my turn to be seen! I understand that they were a little busy, but they still have should accommodated me since I was still in the proper service hours.

This store is horrible!!! Big line and only one person assigned. Too bad. I've been on the line for one hour now. We are about 30 people in the line!!!!!