We are a business in EGV and are at wits end re USPS service! We moved in 1 1/2yrs ago and for first 10 months our daily delivery was hit and miss. We would go for a few days without mail!!! I heard our mail carrier was off on leave and service became regular! I heard she is back on the job and so far we had no delivery on Monday.
Elk Grove has the largest industrial park in the world but the worst mail service. How can this be?!
Any business considering moving into area BEWARE!
Terrible service!! Here's my journey...
Pkg mailed from Jacksonvl. Fl. 9/7
9/10.....goes to Chicago Metro
9/11.....then Chgo Metro Hub...Sat here for 2 days
9/12.....then to Elk Grv Vlg
9/12.....out for delivery
9/13.....back to Chgo Metro
9/13.....later back to Chgo Metro Hub
9/14.....then to Palatine !!!!
9/14.....back to Elk Grv Vlg
WHERE IT STILL SITS!!!
Have you ever read the posts from the people who "work" there? It's a joke!!!
Next email to Postmaster!!!
I have never written a review in my life, until now. The Elk Grove Postal service has to be the worst in the US. It takes a week for our employees to receive their paychecks, this is only to Chicago and surrounding areas. I regularly, at least once a week, get other businesses mail and several times they have returned things to me as undeliverable when the address is one I have been mailing to for years. We have had businesses in the surrounding areas mail things to us and have waited over a week to receive them, what is going on in EG.
I work for a medical office in EGV. This week we received medical records for 2 patients that were requested in June and July. We have called the senders office and were told they had mailed them. The postmarks on them are July 11 and August 13. The envelopes had the correct address on them and they returned them to the post office and then sent them to our building management office with a yellow sticker stating it is a new address. This is incorrect. Also we received a PRIORITY MAIL 1-Day that the sender mailed on MAY 13th, we got that one on AUGUST 22. We NEVER see the mail carrier. We are frustrated with the system and how disrespectful this is to us and all the other USPS customers.
• Replied to Jackie Cara
I mailed a package to my son in Blacksburg, VA. He supposed to get it on Thursday, did not get a package yet as of Saturday. When I tracked it, it left from Elk Grove, IL facility to deliver. Why did it go to IL first place? It should have gone to Blacksburg, VA. No wonder UPS and FEDEX have a good business. I never will use USPS TO SEND A PACKAGE AGAIN.
Elk Grove Post office is the worst I have ever had to use. Our mailman can't read and also has a problem with numbers. Today a birthday present that got here on time was returned to sender by our top notch staff in the post office. When I called, the phone was promptly answered in 40 rings and I was told that they cannot track packages. So now I get the pleasure of calling back to speak to a supervisor, while my kids birthday present is sent back across the country. WAY TO GO ELK GROVE POST OFFICE!!!
This post office needs new management....I was waiting for a box to be delivered on the 9th of March.....it never came. The tracking number showed it was undeliverable...??..I live in a House!! The address was correct and verified by Customer service through the USPS.......it ended up in Pennsylvania! ......so, it was too big to fit in my mail box...the carrier was to lazy to get out of the truck and come to my door.... This is the second time this has happened. This box was a birthday gift for a 2 year old.....totally unacceptable!
Had a very important package that supposedly left that facility 5 days ago coming to me in Tennessee and there has been no tracking activity since. I have never had a package simply disappear before and I am still hoping it shows up, but reading what a nightmare facility this is, I am not too confident. It was insured, but the items can't be replaced. I am going to be so upset if it doesn't arrive.
Unbelievable! This is the 3rd time I've had a package, which was sorted here, delivered to the EAST COAST! The first one was a package of Christmas toys sent to my grandchildren on the WEST COAST, which went to the EAST COAST, but managed to get to the WEST COAST in time for Christmas!! The next package meant to go to Chicago, first went to the EAST COAST, but eventually ended up in Chicago. This last one was to go to the Champaign area, but is now on the EAST COAST! What is going on at Elk Grove?!
I am having issues with a lot of mail and packages saying it's delivered only to find it's not. Mail coming days late. etc. When our regular guy had the route it was better... now that he's out hurt, the replacements are terrible. I had mail deliverd at 7:30 PM this past week. Scared everyone with someone all bundled up hooded walking up the ramp to the house.
My son mailed me a package priority from an airbase in Germany on December 29, 2014. It went to the Elk Grove Village Post Office and as of today, January 20, 2015 I have not received it. No wonder why the Postal Service is going bankrupt!!!!!
I mailed a 2-day priority envelope Monday morning at 8 am..... Friday it is STILL not there!!!!! The woman at the post office offered no information ---- what is the point of sending and paying for Priority if they are not going to treat it as such?? The people are rude and uninformed!!!! Use UPS or FED EX if you have something important to send!
worse post office ever!!!!!!! the whole us postal service sucks! they give me the run around on my package and different numbers to call but not surprised when i call and no one ever answers. These are the reasons why the us post office are doing bad in business and it should close down!
my package has been sitting there since 9/2 10:09 pm no one answers the calls over 250 made I sent a package overnight to my son in Mequon Wisconsin and its still sitting according to the tracking in Elk Grove Village. I have never felt so violated that someone has stole or lost my package to a poor college kid!!!!!!
My wife mailed a 2-day priority card last Saturday. The envelope is the perfect size to mail cards such as birthday cards and gift cards. She put a $50 gift card in it and mailed it to her sister in Washington. When her sister never received it, we tracked it and found that it never left the Elk Grove Village post office. Someone there probably felt the envelope and could feel the gift card, so they stole it. My wife who has had 3 major strokes and is disabled is crying because she bought that birthday card and was saving it for 2 years to give to her sister for her birthday this year. People in the Elk Grove Village post office are not honest.
2 years for 50 bucks yall broke trippin over 50 dollars talk when its 1000
• Replied to butch2413
I can sympathize. My Silpada jewelry orders were never delivered to my home address. The shipments were marked as delivered, but several packages never made it. Other people who had different address served by a different post office, have received their orders. Coincidence?
• Replied to butch2413
I have had three priority mail packages misrouted in three months. 5+ days for delivery when it s/b 2-3. In an absolute crisis right now due to a package that should have been delivered on 3-12 and is still somewhere in limbo, but needed by this evening. Going around in circles with various people and no one can help. USELESS! NEVER USING THE POST OFFICE AGAIN!!!!!
THE USPS SORT CENTER IN ELK GROVE, IL IS THE ABSOLUTE WORST EVER I HAVE A PACKAGE THAT WAS TO BE DELIVERED ON 2/13 PRIORITY 2 DAY SHIPPING AND IT IS PASS THE DELIVERY DATE AND NON OF THE PEOPLE AT THE USPS CAN GIVE ANSWERS FOR A PACKAGE THAT IS 40 MIN. AWAY FROM THE DELIVERY LOCATION...................
Did you ever get your package I was suppose to get mine on feb 27th & still haven't received it
• Replied to Very Dissatified Customer
this is to invite your attention that I had despatched a registered letter from INDIA wide TRACKING NUMBER RU 41724199 5IN to The Department of Computer Sciences ,Grad Academic Office, University of ILLINOIS , 201 North Goodwin , 1210 , Siebel , Urban IL ZIP 61801the tracking details are not updated after 02/01/2014 stating Depart at USPS ELK GROVE VILLAGE, IL 60007Thu 1/2/2014Depart USPS Sort FacilitybUT THE SAME HAS NOT BEEN DELIVERED TO THE UNIVERSITY THE DEAD LINE BEING 15 th JANUARY 2014 PLEASE HELP ME THIS IS VERY URGENTABHINAV SANGAL from INDIA mail id : email@example.com / firstname.lastname@example.org
I have not received mail in 3 days due to the severe weather. Do you know when mail delivery will resume? Is it possible to double-up on postal carriers during the day to service our delivery area? Thanks.