Crystal Lake Post Office

301 E Congress Pkwy, Crystal Lake, IL 60014

Contact Numbers

Phone: 815-459-8084
Fax: 815-459-0152
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours







Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Last Collection Times

Monday 6:00pm
Tuesday 6:00pm
Wednesday 6:00pm
Thursday 6:00pm
Friday 6:00pm
Saturday 4:00pm
Sunday Closed

Passport Appointment Hours*

Monday 10:30am - 12:30pm, 1:30pm - 4:00pm
Tuesday 10:30am - 12:30pm, 1:30pm - 4:00pm
Wednesday 10:30am - 12:30pm, 1:30pm - 4:00pm
Thursday 10:30am - 12:30pm, 1:30pm - 4:00pm
Friday 10:30am - 12:30pm, 1:30pm - 4:00pm
Saturday 10:30am - 1:30pm
Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call or schedule online.

Bulk Mail Acceptance Hours

Monday 10:30am - 1:00pm, 2:00pm - 4:00pm
Tuesday 10:30am - 1:00pm, 2:00pm - 4:00pm
Wednesday 2:00pm - 4:00pm
Thursday 10:30am - 1:00pm, 2:00pm - 4:00pm
Friday 10:30am - 1:00pm, 2:00pm - 4:00pm
Saturday Closed
Sunday Closed

  • Bulk Mail Acceptance
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • General Delivery
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Lot Parking
  • Passport Appointment Hours

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Cary
2707 3 Oaks Rd
2.3 miles away

Algonquin
801 W Algonquin Rd
2.5 miles away

Algonquin East
1420 E Algonquin Rd
3.1 miles away

Fox River Grove
938 Il Route 22
4.3 miles away

Reviews

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I only have a question what are the measurements for putting up a mail box please I live at 4909 three oaks rd.crystal lake.please.
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Kussandrah went above and beyond to help me find a package! I truly appreciate her great efforts! She was so sweet and kind on the phone. She is an asset to USPS and if I was hiring for my business I would hire her in a second!! She made my day.
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I bought an item on eBay on April 10th, the seller dropped off the package at your post office in CRYSTAL LAKE, IL 60014 on April 14th (I have the tracking number) ...... or we It's May 1st and when I look at the tracking on USPS, I see that the package hasn't moved from your post office since April 14th. Did you put it away in a cupboard and forgot ?????! Please contact me and let me know what's going on. Thank you in advance for your answer. Guylaine
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I live on Ellsworth St. and our postal worker goes beyond what he has to do! He regularly picks up mail I put out and has even put a stamp on an envelope which had none. Thank you Tim Dzik, you have made a senior very happy. Sincerely, Bruna Dorocke
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I have had mail in my mailbox for a week. New mail is delivered but the mail in my mail box has been left behind. Not good.
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I applied for a passport back in June and gave the clerk 2 certified copies of my birth certificate along with my marriage certificate. I received my passport and one of my birth certificates back. I have been in contact with the US passport office through email as well as phone. I was told by the Chicago office that they never received the other documents and that the post office never sent them to them. I called the Crystal Lake post office to find out where my missing documents where and waited on hold for 41,54 minutes..no one ever came on the line. I called from another phone and waited on hold for 19.30 minutes. Same outcome. I called a third time and reached someone. I patiently explained my situation and she very rudely said they do not have my documents and that it is not their fault. She said I need to replace my documents at my own expense. I am extremely upset with how I was treated. Obviously, I have certified documents with my personal information lost somewhere and she couldn't even take a minute to show any effort in trying to help me resolve the situation or locate my missing documents.
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Flood flyers start on Wednesdays! Why can't we get the food flyers on Tues? Waiting till AFTER the sale has started is a pain in the butt!
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On what planet do food flyers start on Wednesdays?
• Replied to Flutterflydjc


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