Started in Dec. Friends asking me if I got their Christmas cards. Then my landlord contacted me by email. My last two invoices had been returned, Dec. and Jan. Tried to talk with someone on the phone about it. My estimated wait time was 45 minutes to an hour! I'm going there in person on Tuesday.
Today tops another terrible experience at the N. Broadway Post Office. It is ten days till Christmas and only one person is on this morning. There are ten people waiting! It is roughly 9:30am where is everybody? Other awful experiences have been clerks talking to each other instead of taking customers, eating instead of taking customers, and I have even have a clerk taking a Personal Cell Phone call while servicing me! RUDE, RUDE, RUDE!!!!!
It's been almost four months sense I've received any mail. Because I'm in a wheelchair the mail was being brought up to me. I get a lot of mail. My address is 915 W. Wilson Avenue, Apartment #613, Chicago, IL 60640
If you come to this post office make sure you have al list 2 hours to stay there! The slowest workers who fool around with each others and dont do the job they are getting payed for!!! We came at 11:30 and still waithing and its 12:15! They listen to the music all the time looking in their cell phones! I hope someone will do something and improve everithing about this location! Thank you
There where two workers I've waited like 20minutes in line for a passport,when to the first window and this Lady told me to go to the next window just to be told "No I'm NOt Doing passports right now " Horrible Horrible
I'm surprised by the comments. I'm always treated well at this post office, and I have been going here for years. They have also been able to answer every question that I have had and help. This has not normally been my experience at other post offices, but at this Uptown one, they have been great! Plus the line moves quickly!
Worst service ever and I have never even been to this post office. I have to echo the comment below, been trying to get someone on the phone for about 2 hours and no one will answer. The zip code on my package was off by 1 number and went to Chicago instead of Bolingbrook, they actually "DELIVERED" it to an address that does not exist in Chicago. At this rate, my daughter will be in college by the time they answer the damn phone and she's just 2. When the Post Office starts having fundraisers and drives to stay afloat guess who will not contribute a third of a penny. If they knwo how to count they better not count on me
Have to echo the same comments. 2 day priority, a bleeding joke. Absolutely no customer service. Just waiting on line for someone to say that they don't know anything. It's no wonder that this inept program is going under. Good riddance!
This is the worst post office in my experience. 2 Day Priority? Forget it. Watch the tracking, everybody else in the chain does their portion, a dead stall when it hit the Uptown PO. When you speak to them, they remind you "it's not a guarantee, sir". Ask them about why it took nearly forty hours to get from their receiving area to your mailbox, and it is "well, we're very busy".Unbelievable.