Auburn Park Post Office

8345 S Ashland Ave, Chicago, IL 60620

Contact Numbers

Phone: 773-239-5088
Fax: 773-239-1061
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours







Lobby Hours
PO Box Access Available

Monday 8:30am - 7:00pm
Tuesday 8:30am - 7:00pm
Wednesday 8:30am - 7:00pm
Thursday 8:30am - 7:00pm
Friday 8:30am - 7:00pm
Saturday 8:30am - 2:30pm
Sunday Closed

Last Collection Times

Monday 5:00pm
Tuesday 5:00pm
Wednesday 5:00pm
Thursday 5:00pm
Friday 5:00pm
Saturday 4:15pm
Sunday Closed

Passport Appointment Hours*

Monday 10:00am - 3:00pm
Tuesday 10:00am - 3:00pm
Wednesday 10:00am - 3:00pm
Thursday 10:00am - 3:00pm
Friday 10:00am - 3:00pm
Saturday 10:00am - 1:00pm
Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call or schedule online.

  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Street Parking
  • Passport Appointment Hours

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Ogden Park
6559 S Ashland Ave
1.3 miles away

Finance Station H
10238 S Vincennes Ave
1.4 miles away

Evergreen Park
9359 S Kedzie Ave
1.7 miles away

Englewood
611 W 63rd St
1.8 miles away

Reviews

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I own property at 8240 S Hermitage Ave Chicago 60620. A 3 flat. Someone wrote VACANT on the 1st and 2nd floor boxes. we have not received any mail for over a week. The boxes have not been broken into, but no mail. We call local Post Office but only get busy signals, We need this problem solved. Thank You.
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The block 76 and paulina doesn't have a mail carrier I been wait on my mail the post office always it out with the carrier what we get mail once of week then I signed up for the mail feeder where you can see your mail and still don't get your mail
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I have been waiting on package and mail that i havent recieved but the piost office said they delivered it. i was waiting for my phone which says delivered in the mailbox that i havent recieved. my phone case says it was delivered at 7:11pm on tonight that i did not recieve my debit card that ive been waiting on that i havent recievedi havent gotten any mail at 56 w. 76th street since last Monday. is the mail carrier putting my mail at a different address ive never had this problem before and im quite upset i cant go grocery shopping because my card has not arrived please fix this and i woukd like to know what address and house that the mail carrier delivered my items to that i paid fpr with my hard earned money
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This is a message to the mail carrier for the home of 8943 s Elizabeth I call bac to the post office and only received a busy signal Can you hold the Mail until 05/18/22 I will pickup mail and then can you return to sender Thank You for being a great mail carrier. Claude Jones Jr The son of Mrs & Mr Jones
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My Mother is disabled and has place her outgoing mail in her door for the mail carrier to accept. Unfortunately, today the mail carrier push her outgoing mail back into her house. Are the carriers no longer required to accept outgoing mail from homes??? My mother does not have access to in person mailing. Is this no longer an option???
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It's been over a week again..so where is our mail and packages !! No one is answering the phone...
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Where the hell is the mail haven't seen a mail carrier or truck in two weeks why
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I have not received many of my items that are being listed as delivered. When I try to get answers I'm told that they are being sent out somewhere else. But how? The mailing address for shipping details is mine but you're still sending them out to a trailer park? I am lost as well as to what to do since the beginning of the year my packages have disappeared.
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I have not received any mail in almost 3months. I have not see a postal worker in almost 3months. I've been waiting on some important paper work and have not received yet. This is a serious problem.
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I have not received mail in weeks!! My packages continue to say they have been delivered to me but I don’t have any of them! They never pick up the phone from open to closing time! The last time I received mail the carrier thought it was a check and opened it! We hadn’t seen a mail truck on our block in weeks so Tuesday that just passed came and my daughter saw the mail truck pull up and the carrier got out looked in the back of her truck and left and never came back and didn’t deliver any mail at all! This is unacceptable on all levels!! Do something about this
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Why aren’t residents in the 60620 zip code not receiving mail and packages in weeks. Auburn Park Post Office will not answer their phone. It is so very frustrating! No one seems to care. Who can we we reach out to?
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When are y’all going to start delivery mail to 60620
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AUBURN-GRESHAM post office is HORRIBLE you have workers who only there for a paycheck, careless about the customers. The manger walk around seeing there's 20 or more people waiting in line with one person at the help desk, other workers standing talking on their personal cell phone or talking to each other. No one answering the phone from 830a -to 7p. That Location should close or hire people who wants to work not just there for a paycheck. We need to call the the post Services hotline as a community(1-800-275-8777) or Alderman Brookins office (773) 881-9300. My Block haven't received mail since Thursday Jan 28th 2021 my package track it was deliver, never received it .The regular mail person is out sick no one to deliver the mail until next week.
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Is there a reason why when calling the AUBURN-GRESHAM post office the recording states hold for the operator and then goes to a busy signal?????? Your customer service is some of the worst.
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The Coronavirus only demonstrated the failure of the USPS to control employee attendance. USPS employees were avoiding work before the pandemic and the USPS's Labor Relations worked in conjunction with these slacker to keep their jobs. Had the USPS followed its own rules and regulation governing attendance, it would have had employees who wanted their jobs. Auburn-Gresham is one of the worst. I have not received my 2nd stimulus check.
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This is the second package that has been more than a WEEK LATE from this particular branch of USPS..As several other commenters have stated that when you call this branch, it goes straight to busy signal. No one EVER picks up the phone over there!!. I've been told that my package was delivered at the front desk/reception area on Jan. 5th.. I live in a two flat! There is no reception area OR front desk!!! And NOW it's Jan 19th and still no package!! Perhaps this Auburn branch needs to be closed and consolidated with some of the OTHER BRANCHES in the area. I'd rather get my packages from the other branches and be late by a day or two than to keep dealing with Auburn and getting my packages delivered a month later. This is ridiculous!!!
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I have called the post master about this same issue ended up speaking to a very unconcerned worker but back to the auburn Gresham branch why would they mark the packages delivered to front desk if they hAve not delivered them then imagine going into this branch and waiting in the line for 2hrs or more only to be told your packages are out for delivery but you never receive them We have not gotten mail in over a month in my area that is horrible I have at least 3packages that I have expecting for over a week and more packages on the way I agree they should close this branch
• Replied to Mark H.

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AUBURN-GRESHAM post office is HORRIBLE you have workers who only there for a paycheck, careless about the customers. The manger walk around seeing there's 20 or more people waiting in line with one person at the help desk, other workers standing talking on their personal cell phone or talking to each other. No one answering the phone from 830a -to 7p. That Location should close or hire people who wants to work not just there for a paycheck. We need to call the the post Services hotline as a community(1-800-275-8777) or Alderman Brookins office (773) 881-9300. My Block haven't received mail since Thursday Jan 28th 2021 my package track it was deliver, never received it .The regular mail person is out sick no one to deliver the mail until next week.
• Replied to Mark H.

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I have been calling the post office for 2 days now and it just keeps being a constant busy signal. I'm trying to locate my damn packages. This is the most ratchet mess ever.
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I have not received mail in over 7 days. I go up to the post office and was told our mail carrier quit as the reason why. How come they did not assign a sub for the route? Then they could not sort my mail out and provide it to me. Said they will call me the next day and I did not receive a call. It is not going to be nice when I go back up there today. It's the holidays and people aren't receiving their mail. Ghetto ass post office.
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Ref: USPS Service Request: #14155217 and USPS Tracking: #9400136206394005068972 On 8/20/2020, USPS was reporting that my package had been delivered to my home, but it had not been delivered. On 8/21/2020, Porsche from the Auburn Gresham Branch Post Office came to my home and informed me that she would locate my missing package. Shortly after, Porsche returned and personally delivered my missing package along with another package I was expecting to receive. During these stressful and trying times, Porsche should be commended for her outstanding service and professionalism. This was great service!!! Thank you Porsche.
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To whom it may concern! Please be advised that Ms.Hines of Auburn Gresham Branch Post Office, should be commended for outstanding professionalism. She is definitely an access to the U.S Postal Service. Good customer service!!! Respectfully
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