Aurora Post Office

525 N Broadway, Aurora, IL 60505

Contact Numbers

Phone: 630-844-8810
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours







Lobby Hours
PO Box Access Available

Monday 4:00am - 8:00pm
Tuesday 4:00am - 8:00pm
Wednesday 4:00am - 8:00pm
Thursday 4:00am - 8:00pm
Friday 4:00am - 8:00pm
Saturday 4:00am - 5:00pm
Sunday Closed

Last Collection Times

Monday 5:00pm
Tuesday 5:00pm
Wednesday 5:00pm
Thursday 5:00pm
Friday 5:00pm
Saturday 5:00pm
Sunday Closed

Passport Appointment Hours*

Monday 10:00am - 3:00pm
Tuesday 10:00am - 3:00pm
Wednesday 10:00am - 3:00pm
Thursday 10:00am - 3:00pm
Friday 10:00am - 3:00pm
Saturday 10:00am - 3:00pm
Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call or schedule online.

Bulk Mail Acceptance Hours

Monday 9:30am - 5:00pm
Tuesday 9:30am - 5:00pm
Wednesday 9:30am - 5:00pm
Thursday 9:30am - 5:00pm
Friday 9:30am - 5:00pm
Saturday Closed
Sunday Closed

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Sure Money
  • Lot Parking
  • Passport Appointment Hours

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Montgomery
1899 Village Center Pkwy
1.9 miles away

North Aurora
65 S Randall Rd
2.4 miles away

Mooseheart
25 S International Dr
2.5 miles away

Eola
6s404 Old Eola Rd
2.6 miles away

Reviews

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I have a package that was listed as delivered today, except that it wasn’t. For some reason “by costumer request” it was held at the post office… I DID NOT request this. Now they are closed on Sunday and I can’t even pick up my package and my package was NEEDED THIS SUNDAY. I ordered it with plenty of time to get here. I’m a bit jaded and confused as to why this happened in the first place.
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The website was poorly designed and not complete. Services offered at this location should be links to the destination not a links page after an advertisement. Once on the link page trying to find out how a P.O. box costs or any information regarding it, there is just sizes and no prices. Total waste of time. Thanks for wasting our tax paying money. Also why does my name have to match my email, I want my money back.
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My mail carrier at 2045 Fox Pointe Apartments, claim she is afraid of my dog is the reason she folded up a flat envelope with a pair of stretch jean in it and claims she placed it in my letter-sized mailbox (impossible.} I've been fighting with them for over a month for my lost package. The supervisor Terry said "He can't contact the claims department because it's another department and it will be a waste of time." What a waste of our tax dollars and a very ignorant thing to say, especially as a "Supervisor." These people are tired and useless and I'm till fighting for my refund
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our postal carrier left the mail boxes unlocked today. I tried calling but they will not let you report it. No local number available. What a crappy service
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The bare minimum effort is the most you can expect here. You'll be lucky if they can even be bothered to lower the flag on your mailbox after a pickup. That may sound petty, but it's an indicator of the attention to detail in everything else they do. Their favorite hobby is launching parcels at your door from a distance, like they're in a disc golf tournament, because simply walking to where the parcel should go and setting it down is beyond their limited capabilities. Zero concern for the safe delivery of parcels, and in many cases they are more expensive than either UPS or FedEx who do a better job. The usual perfunctory behavior and laziness typical of government agencies. Always use another courier if you care about whatever you're sending, because the USPS absolutely could not care less.
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Have called three times with no answer. All of my original social security documents have been misplaced and can’t get through to anyone at this location.
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Please be advised that my important tax mail didn’t deliver today as per my email verification received by me this morning. Thanks Sunita
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Please tell the delivery person who delivers mail on S. Gladstone on Tuesday December 17th at 1:00 pm to be more careful delivering mail. I received all of my neighbors mail and none of the mail was for me. Please, please tell your delivery people to be more patient and deliver the correct mail to the correct address!
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I am applying for your office as a cashier clerk.
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Any mail from 322 plum st of mine i would like. Mail to 10 creve ct Montgomery IL 60538 thanks.
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Tracking # 9405536206394419643317 requested to Aroura post office 12-10-20. As of 12-15-20 no tracking available. I called shipping company they said it’s on its way. Please verify status. Thank you
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On Veterans Day a postal worker crammed/ stuffed a gift (jacket ) into my mail box. The plastic bag was torn but not the jacket. Why could she not have brought to front door ??? I live on the south side of Carillon at Stonegate on Indian Trail. Whoever was filling in for our regular delivery person should have desk duty !!
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I have 6 packages coming they all said they where delivered to Aurora in May and have never received not one of them...
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Aurora post office is the worst ever! Never received a package as it was delivered to incorrect address by substitute driver. Never found! How does the Post Office get away with this. This week I was suppose to receive a package on Monday 6/8/20 it was not delivered so I went to the post office with tracking number and of course no one could find anything. The guy I spoke to took my number and was to call me back that day but never did. Next day I spoke with the carrier and she said there was no package for me, so went to the post office again on Wednesday and spoke with supervisor Ms. Walker who said she would look into it and call me (promised) at 11am this morning.. now almost noon and no call. They never answer their phone and I never get a response from them. I can’t believe that not one person can return a call and respond to lost packages. No one seems to care, maybe the government should hire people that can do their jobs. Very disappointed in the service but I will be back over there again today until I get an answer.
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Have not received mail at 921 Kane St today and the date May 29th time 4:45pm mail is usually here by 12 or 1
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This is the worst post office I have ever had to deal with. The first package I had delivered to my new apartment, they said the address was wrong and forwarded it to an address in Westmont?? Now this second package is apparently too big to fit in my apartment mailbox and they can't just leave it in the under-slot under the mailboxes or ring for my boyfriend to come down and get it or even let me come pick it up after the mail carrier returns from his route today. I have to go to the post office to pick it up myself tomorrow. This is the worst mail service I have ever experienced since I moved from Plainfield. I just do get it. I have already been waiting near 3 weeks for my package. And now I don't believe I can have packages delivered from the postal service anymore. Going to have to make sure my orders are though UPS or Fedex or Amazon. I know I will get those for sure.
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Today is March 21, 2020. This is the second time this week that the carrier has skipped our block!!! What gives?????
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Aurora post office service is terrible. On October 14, 2019 I placed a change of address order to the US PS to begin December 31, 2019... as of today February 14, 2020 I have yet to receive any mail forwarded from the US PS.I placed a service request number 06197580 to US PS customer support on January 27. I received an email from them (1 month late) that they would investigate the issue. About one week later I received a call from someone at the Aurora Post Office 60506 and was told that he would speak to my postal carrier and resolve the problem. I attempted to call today February 14, 2020 To speak with someone and received no answer on the phone. I called at least six times and was forwarded to the operator. No one answered the phone at that office. I cannot find information as to how to contact the postmaster. Aurora is a great example of government services. This is not the first time I have forwarding issues with this office.
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no mail and it is 7pm. Mail is later and later each day. I realize it is cold but if there is a delay or postponed delivery this should be on your site. I am Aurora Oakhurst resident.
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I like the post office but I still haven't got address card back telling my address is changed and i also get stuff from harbor freight no more excuses or i go to OHSA with it And there is stuff on line about disgriminating on others God Bless amen May God Find your heart in the right spot amen.
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I live at ollerton ave, Aurora, 60502. I did not receive the Ad papers as of today, Thursday while the supermarket starts new AD from Wed. Supposedly, we should get it on Tuesday so that we can shop on Wed. I would like to know why the AD papers were not delivered in time?
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What is going on with my mail. I go 1 or 2 days without mail. People I send mail to never recieve it, and people send mail I never get. Not once or twice 10 or 12 times this year.there seems to be 3 or 4 different carriers dropping off mail.
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I have called 7 times. Nobody will even pick up the phone. What a sorry place to have to deal with.
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There has been a struggle with incoming as well as outgoing mail for at least the last 2 months. There are days that the mail does not come at all. There are times the mail is dropped and not picked up. When the route used to have a specific scheduled carrier we NEVER had any problems. Now it is a daily problem where we actually have to watch for the mail truck and sometimes track them down when they come to the building. There are multiple businesses within the building and I am not understanding why we are consistently getting missed.
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For the past few weeks our home address has encountered tempered mail envelopes. One envelope seemed to have been open before Christmas and when we mentioned of this to the sender ... the sender mentioned that there was a check gift for us. We could not prove this to the postal office because we did not take any pictures of envelope. But the missing check inside was immediately voiced by the sender. Yesterday, we noticed another envelope with cut corners and semi clear tape. Fortunately there was only a late Christmas card inside. Again we failed to take a picture of the envelope to show the postal office. Also this envelope had a stamp but it seemed that it was not processed at the postal office. It is very uncomfortable to notice this mail issues and we will take more caution. The postal office kind of listened to our concern but are not willing to help without more evidence. We feel that we are victims of internal postal office insobordinate employee.
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The Staff are not polite. Passport applications were accepted randomly even through there is a token system in place but people with friends in staff just walk-in get their work done. When I tried to inform the same to the manager on-duty they were all shouting back at me. so I just walked out of this place. Very Bad -- Don't go this branch !!
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Greg was very rude! I was mailing out wedding invitations and he told me all of them had to be mailed in small package envelopes. I was very angry, i went to another location & they had no problem! All my family & friends received the invites with no issue. I told greg what they were for & I would add postage of they were too heavy, he said no & that alll 100 invites would have to go in small packaging! I will never visit this location again!
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These neanderthals need to be locked in cages. I have never in my life experienced such incompetence. This place is a complete joke.
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This place is pathetic.They should be ashamed of themselves.The employees here are worthless and have zero accountability for mistakes. Unfortunately, what choice do I have but to continue dealing with them? None. This place is absolutely pathetic and disgraceful. I have never dealt with such lazy people who care less about their jobs. No one makes any effort whatsoever to be helpful. I would not be sad to see a single one of these people fired, not one of them deserves the paycheck that they receive.
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Passport hours are NOT at 10-3. They are 8:30-10:30. Please update your website.
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