Arlington Heights Post Office

909 W Euclid Ave, Arlington Heights, IL 60005

Contact Numbers:

Phone: 847-253-7806
Fax: 847-253-7460
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours



Pickup Services Hours

Monday-Saturday 8:00am - 8:30am
Sunday Closed

Lobby Hours

Monday-Sunday 12:01am - 11:59pm

PO Box Access Hours

Monday-Sunday 12:01am - 11:59pm

Last Collection Times

Monday-Friday 5:30pm
Saturday 4:30pm
Sunday Closed

Self-Service Kiosk Availability

Monday-Sunday 12:01am - 11:59pm

Carrier Facility Hours

Monday-Saturday 8:30am - 4:30pm
Sunday Closed

Passport Acceptance Hours

Monday-Friday 9:00am - 3:00pm
Saturday 8:30am - 11:30am
Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo if no available photo hours listed.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call.

Passport Photo Hours

Monday-Friday 9:00am - 3:00pm
Saturday 8:30am - 11:30am
Sunday Closed

Global Express Guaranteed® Hours

Monday-Friday 8:30am - 6:00pm
Saturday 8:30am - 1:00pm
Sunday Closed

  • Burial Flags
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Global Express Guaranteed®
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Packaged Stamps
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Priority Mail International®
  • Lot Parking

Visit our Links Page for Change of Address, Hold Mail/Stop Delivery, PO Boxes™ rentals and fees, Rates on Postage Stamps and Freight/Shipping, Holidays, Bulk Mail, Money Orders, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Palatine Finance Station
1300 E Northwest Hwy
0.8 mile away

Mount Prospect
300 W Central Rd
2.3 miles away

Prospect Heights
9 S Elmhurst Rd
2.3 miles away

Woodfield
651 Mall Dr
2.6 miles away

Reviews

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They managed to lose a package mailed to an AH address! Tracking said it was out for delivery, but 8 days later it still is "missing". The first time I called, the young man who answered the phone said "I don't have time to help you." When I gave him a long distance number, he apparently found time and took the time to write down the tracking number of the package. Unable to locate the package in the computer, he said he'd return my call and I haven't heard back from him since...that was 6 days ago. Called again 2 days ago and spoke to another woman, who actually looked for the package in the computer system and on the shelves, to no avail. Took my # and said the supervisor would call me back with more information....still haven't heard from them. VERY FRUSTRATED!!!
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USPS- I just found my outgoing mail in my shrubs near my house, and my neighbor just delivered the rest of my mail to me--since it was placed in his mailbox -not mine.
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I called this morning to schedule an appointment and was told they no longer offer passport service. The lady referred me to the Palatine Post Office. Last time I checked, no appointment was required.
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Whoever is at fault (and I'm not posting to point fingers) I agree 110% with the posters below who are frustrated with the runaround the AHPO gives to hapless travelers seeking passport service. After listening to multiple recorded messages, I was asked (by the robot) to leave a message, but the mailbox is full. All to make an appointment and get another runaround. The PO should take down the sign in their front window advertising this service - it's false advertising. I'll use an expediter, thank you!
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In defense of the clerks @ Arlington heights post office, they're outward treatment to the general public has been compromised by terrible management in recent years. In my dealings with the Arlington heights post office, there has been one gentleman, I believe his name was martin, was the only manager who took the time to assist a customer with a bad issue, the lady manager, and postmaster have been nothing short of rude, condescending, and down right embarrassing to the name of the usps. Please, give these people a break, if angry, please direct it towards the poor management of this office, not the front line employees who do try to keep a smile on their face while serving us.
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Worst service at the Arlington Hts. post office for passports!!! After several calls to make an appointment, which can't be done since, they NEVER answer their phone there. I had to go in to make an appointment. Went in today at my appointment time and the clerk said the passport person would be back in 10 min, because she went to lunch. So glad I made an appointment. I had ALL my paperwork filled out ahead of time to make the process go quickly and the clerk messed them up by misspelling my sons name on the application. So I had to fill out all the paperwork again. Then a man went to the next clerk to get his kids passports and the VERY RUDE lady named Lori bit my head off when I told the man to make an appointment while he is there since they NEVER answer the phone and Lori yelled at me
and said not to talk to the customer, she was. VERY RUDE!!!!
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Why doesn't the Arlington Heights Post Office answer its phone?
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Is this a joke? You must make a reservation to get passports at the post office but when you call, the system wont transfer you to a person to make an appointment-way to go US gov!
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