Tracking says that my package was shipped, front office of my apartment complex didn't received it. They scan USPS packages that come into the front office to ensure that residents get their packages. Called USPS so they could investigate and they told me they'd get back to me in 1-2 days. After a week of hearing nothing back, I called them to find out where my package was. They said They spoke to the carrier and he confirmed he delivered my package...but WHERE IS IT? and WHY didn't you call me to tell me that?! They told me to file a claim on USPS. Very bad customer service. Very bad experience. Very unhappy customer.
MY TAX DOCUMENTS THAT WERE SENT CERTIFIED WITH A RETURN RECEIPT WERE LOST! I CAN'T EVEN LOCATE A LIVE PERSON TO REPORT THIS MATTER. WHAT FRUSTRATION! THE QUALIFICATION TO BE HIRED BY THE POST OFFICE MUST BE UTTER INCOMPETENCE!!!!!!~
I sent my cousin it to drop off a return item worth over $500. They tried to tell her she couldn't get a confirmation of drop off because the postage was prepaid. Never heard of that carp! I drop off prepaid packages all the time and receive receipts every time.
Today my package was "misplaced" by USPS. Conserned with the disappearance of my package I called the local savannah usps office. I was "greeted" rudely by a man claiming to be a supervisor. This man was rude from beginning to end of our conversation. Questioning everything I said to the ware abouts of my very important package... Long story short I would avoid USPS..
worst post office EVER. They never forwarded one single piece of mail after we filled out a "forward mail request" in May 2014. NOTHING... in 3 months time. Forget it if you have a package and aren't home. They won't redeliver it PERIOD. Most of the time the carrier can't even get the mail in the right boxes even though they know the route (won't walk upstairs). Forget about putting outgoing mail in your box -- they won't take it. Have stuff delivered another way if you can!!! They don't seem to care and just dead stare you in the face.... Even when a postal inspector was with the carrier, they messed up the mail right in front of them -- apparently the PI wasn't paying attention either. If you want mail in Savannah, forget about this post office... it's a nightmare, and my father worked at a Post Office his entire life, so I know it could be better.
Yeah Hi.. Our mail has come to us ripped, opened or not at all. Last year a birthday card from my mother with a gift card in it never got to me and now I have 2 pairs of shoes missing that I should have received over a year ago. WHERE. ARE. THEY??????? I understand a lot of people end up being fired for stealing.. A LOT. I hope that whoever stole my gift card NEVER has a days luck with their purchase and if someone stole my shoes, I hope you trip on them and crack some teeth.
This post office is the WORST! My daughter has been down there for 2 years now and heaven forbid she ever gets the mail that we send her. When she goes to get it after a failed delivery, they tell her that they don't have it!
If you call the local number and get a busy tone, keep trying. Eventually they might pick up. I get that they are a struggling business and can't afford more than one telephone line, or call waiting, or a hold message. And I'm sure they are all overworked. I'm making up excuses for them? Have some grace, it is what it is. Oh and don't bother calling the 1-800 number, it's a recording of useless information and then they hang up on you. Just a side note.
And you wonder why the USPS is broke. Bunch of overpaid lazy asses with NO customer service skills. If I did not sell direct mail advertising through my company, I would have no reason nor desire to associate with the BMEU whatsoever.
the worst service EVER. I had Ms. Mable "helping" me - the most unpleasant and rude lady. Was very unprofessional. I don't know why people like her have a job in customer service. She is a shame of that place.